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311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Showing 50 real records
20-00301611
Service Request Number: 20-00301611 • Address: 6474 GLENDORA AVE, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00301611
Address
6474 GLENDORA AVE, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-03-24T15:16:29.000
Updated Date
2020-04-01T18:28:14.000
Closed Date
2020-03-24T15:16:29.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88519756449155600,-96.79399437462773000)
Unique Key
500t000000TDhnpAAD
20-00940357
Service Request Number: 20-00940357 • Address: ACUNA ST & NAIRA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00940357
Address
ACUNA ST & NAIRA DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-15T00:59:00.000
Status
Closed
Created Date
2020-09-17T09:49:58.000
Updated Date
2020-09-22T14:35:36.000
Closed Date
2020-09-17T09:49:58.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74679459964361400,-96.65006256167140000)
Unique Key
500t000000ZiH8iAAF
20-00133072
Service Request Number: 20-00133072 • Address: 5531 MORNINGSIDE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00133072
Address
5531 MORNINGSIDE AVE, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-10T23:59:00.000
Status
Closed
Created Date
2020-02-07T23:43:13.000
Updated Date
2020-04-01T18:39:26.000
Closed Date
2020-02-07T23:43:13.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82913701211094000,-96.77395435086480000)
Unique Key
500t000000R5fIHAAZ
20-00510588
Service Request Number: 20-00510588 • Address: 3015 S EDGEFIELD AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00510588
Address
3015 S EDGEFIELD AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-29T23:59:00.000
Status
Closed
Created Date
2020-05-16T19:08:45.000
Updated Date
2020-06-04T15:15:38.000
Closed Date
2020-05-16T19:08:45.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71285297188790000,-96.84414380264559000)
Unique Key
500t000000VCqcnAAD
20-00099662
Service Request Number: 20-00099662 • Address: 2898 BONNIE VIEW RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00099662
Address
2898 BONNIE VIEW RD, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-02T23:59:00.000
Status
Closed
Created Date
2020-01-30T08:06:23.000
Updated Date
2020-04-01T06:15:20.000
Closed Date
2020-01-30T08:06:23.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72034769066111400,-96.78367069512556000)
Unique Key
500t000000R4NuqAAF
20-00957920
Service Request Number: 20-00957920 • Address: 1315 FULLER DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00957920
Address
1315 FULLER DR, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-22T15:15:36.000
Updated Date
2020-09-22T17:35:34.000
Closed Date
2020-09-22T15:15:36.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83898013936421000,-96.69171725390950000)
Unique Key
500t000000ZjI55AAF
20-00194241
Service Request Number: 20-00194241 • Address: 900 FERNCLIFF TRL, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00194241
Address
900 FERNCLIFF TRL, DALLAS, TX, 75232
City Council District
3
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-02-25T15:29:33.000
Updated Date
2020-06-04T14:25:37.000
Closed Date
2020-02-25T15:29:33.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.66684489179050400,-96.83606999470898000)
Unique Key
500t000000RluBgAAJ
20-00580575
Service Request Number: 20-00580575 • Address: 3911 MULLINS LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00580575
Address
3911 MULLINS LN, DALLAS, TX, 75227
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-04T10:19:13.000
Updated Date
2020-06-04T12:18:07.000
Closed Date
2020-06-04T10:19:13.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77151077602913000,-96.66398134433253000)
Unique Key
500t000000VvXfhAAF
20-00320355
Service Request Number: 20-00320355 • Address: 122 WOODALL RODGERS FWY EB, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00320355
Address
122 WOODALL RODGERS FWY EB, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-03-30T09:06:25.000
Updated Date
2020-04-01T10:51:37.000
Closed Date
2020-03-30T09:06:25.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77907481570076000,-96.82443858865030000)
Unique Key
500t000000TEGfbAAH
20-00107003
Service Request Number: 20-00107003 • Address: 9100 SKILLMAN ST, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00107003
Address
9100 SKILLMAN ST, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-01-31T15:11:46.000
Updated Date
2020-04-01T07:51:17.000
Closed Date
2020-01-31T15:11:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90085679987486000,-96.71731662483030000)
Unique Key
500t000000R4ek7AAB
20-00955054
Service Request Number: 20-00955054 • Address: 4400 RAMONA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00955054
Address
4400 RAMONA AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-07T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-03T13:44:20.000
Updated Date
2020-09-22T10:10:27.000
Closed Date
2020-09-03T13:44:20.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69228113418603000,-96.80175433349359000)
Unique Key
500t000000Zj8WYAAZ
20-00789175
Service Request Number: 20-00789175 • Address: 5404 PARRY AVE, DALLAS • City Council District: 2
Service Request Number
20-00789175
Address
5404 PARRY AVE, DALLAS
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-05T23:59:00.000
Status
Closed
Created Date
2020-07-31T16:25:51.000
Updated Date
2020-09-22T07:31:33.000
Closed Date
2020-07-31T16:25:51.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79403731791771000,-96.75157413962458000)
Unique Key
500t000000Xf8bvAAB
20-00579253
Service Request Number: 20-00579253 • Address: 7630 WOODSPAN DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00579253
Address
7630 WOODSPAN DR, DALLAS, TX, 75232
City Council District
8
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-05T23:59:00.000
Status
Closed
Created Date
2020-06-04T09:12:52.000
Updated Date
2020-06-04T14:50:33.000
Closed Date
2020-06-04T09:12:52.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65644354685327500,-96.83185582195367000)
Unique Key
500t000000VvUTnAAN
20-00579939
Service Request Number: 20-00579939 • Address: 7207 DUFFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00579939
Address
7207 DUFFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-05T23:59:00.000
Status
Closed
Created Date
2020-06-04T10:46:41.000
Updated Date
2020-06-04T13:52:48.000
Closed Date
2020-06-04T10:46:41.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.98716336949974000,-96.78862084917940000)
Unique Key
500t000000VvWA3AAN
20-00580923
Service Request Number: 20-00580923 • Address: 9210 COTTONVALLEY RD, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00580923
Address
9210 COTTONVALLEY RD, DALLAS, TX, 75232
City Council District
8
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-05T23:59:00.000
Status
Closed
Created Date
2020-06-04T13:07:40.000
Updated Date
2020-06-04T13:36:01.000
Closed Date
2020-06-04T13:07:40.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.63655264618088000,-96.83012642442104000)
Unique Key
500t000000VvYWHAA3
20-00583129
Service Request Number: 20-00583129 • Address: 5600 S CENTRAL EXPY NB, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00583129
Address
5600 S CENTRAL EXPY NB, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-05T23:59:00.000
Status
Closed
Created Date
2020-06-04T22:44:58.000
Updated Date
2020-06-04T22:57:35.000
Closed Date
2020-06-04T22:44:58.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73802549514056000,-96.75758426745375000)
Unique Key
500t000000VvdyLAAR
20-00331456
Service Request Number: 20-00331456 • Address: 7204 HELSEM BEND, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00331456
Address
7204 HELSEM BEND, DALLAS, TX, 75230
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-03T23:59:00.000
Status
Closed
Created Date
2020-04-01T11:31:45.000
Updated Date
2020-04-02T10:29:33.000
Closed Date
2020-04-01T11:31:45.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.92027952686705600,-96.78048361064936000)
Unique Key
500t000000TEbSEAA1
20-00734323
Service Request Number: 20-00734323 • Address: WILLIAMSTOWN RD & NUESTRA DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00734323
Address
WILLIAMSTOWN RD & NUESTRA DR, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-16T23:59:00.000
Status
Closed
Created Date
2020-07-15T21:20:03.000
Updated Date
2020-07-15T22:59:19.000
Closed Date
2020-07-15T21:20:03.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91553121587685400,-96.81172430612516000)
Unique Key
500t000000WzX0dAAF
20-00337298
Service Request Number: 20-00337298 • Address: 3321 TIMBERVIEW RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00337298
Address
3321 TIMBERVIEW RD, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-04-02T13:59:45.000
Updated Date
2020-04-02T14:32:30.000
Closed Date
2020-04-02T13:59:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88399049101438000,-96.86672494544187000)
Unique Key
500t000000TEn64AAD
20-00536786
Service Request Number: 20-00536786 • Address: 1411 EXETER AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00536786
Address
1411 EXETER AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-17T23:59:00.000
Status
Closed
Created Date
2020-05-22T16:29:30.000
Updated Date
2020-06-04T14:30:17.000
Closed Date
2020-05-22T16:29:30.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69396271443313400,-96.80433026145772000)
Unique Key
500t000000VDqWbAAL
20-00546945
Service Request Number: 20-00546945 • Address: 3330 HERBERT ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00546945
Address
3330 HERBERT ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-09T23:59:00.000
Status
Closed
Created Date
2020-05-26T21:33:38.000
Updated Date
2020-06-04T14:32:16.000
Closed Date
2020-05-26T21:33:38.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78200046447970000,-96.83011845802903000)
Unique Key
500t000000VECRdAAP
20-00205097
Service Request Number: 20-00205097 • Address: 6623 CANTATA CT, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00205097
Address
6623 CANTATA CT, DALLAS, TX, 75241
City Council District
8
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-02-27T17:19:29.000
Updated Date
2020-06-04T14:44:03.000
Closed Date
2020-02-27T17:19:29.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66879379099919600,-96.79892289840073000)
Unique Key
500t000000RmKHMAA3
20-00326546
Service Request Number: 20-00326546 • Address: 51 MASLAND CIR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00326546
Address
51 MASLAND CIR, DALLAS, TX, 75230
City Council District
11
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-03-31T11:54:04.000
Updated Date
2020-06-04T15:05:08.000
Closed Date
2020-03-31T11:54:04.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91978857825825000,-96.78765566110339000)
Unique Key
500t000000TESQnAAP
20-00950728
Service Request Number: 20-00950728 • Address: 3147 WOODWIND LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00950728
Address
3147 WOODWIND LN, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-24T00:59:00.000
Status
In Progress
Created Date
2020-09-21T10:02:04.000
Updated Date
2020-09-22T07:17:07.000
Closed Date
2020-09-21T10:02:04.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89227778870732500,-96.87422644273332000)
Unique Key
500t000000ZisMOAAZ
20-00575462
Service Request Number: 20-00575462 • Address: 4046 TOLBERT ST, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00575462
Address
4046 TOLBERT ST, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-05T23:59:00.000
Status
Closed
Created Date
2020-06-03T10:38:40.000
Updated Date
2020-06-04T15:25:57.000
Closed Date
2020-06-03T10:38:40.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.77245361399227600,-96.69186549893396000)
Unique Key
500t000000VvK2wAAF
20-00954981
Service Request Number: 20-00954981 • Address: 100 N LAMAR ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
20-00954981
Address
100 N LAMAR ST, DALLAS, TX, 75202
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-25T00:59:00.000
Status
In Progress
Created Date
2020-09-22T10:02:02.000
Updated Date
2020-09-22T11:32:34.000
Closed Date
2020-09-22T10:02:02.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77962030476536000,-96.80424989104313000)
Unique Key
500t000000Zj8beAAB
20-00721167
Service Request Number: 20-00721167 • Address: 3300 MAIN ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00721167
Address
3300 MAIN ST, DALLAS, TX, 75226
City Council District
2
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-27T23:59:00.000
Status
Closed
Created Date
2020-07-13T11:43:30.000
Updated Date
2020-07-15T10:51:46.000
Closed Date
2020-07-13T11:43:30.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78518276561309000,-96.77699974120347000)
Unique Key
500t000000Wyew8AAB
20-00276256
Service Request Number: 20-00276256 • Address: 2009 ST FRANCIS AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00276256
Address
2009 ST FRANCIS AVE, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T07:58:19.000
Updated Date
2020-04-02T10:25:28.000
Closed Date
2020-03-18T07:58:19.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81054838289113000,-96.70837687069668000)
Unique Key
500t000000T5WSwAAN
20-00729742
Service Request Number: 20-00729742 • Address: 11108 CASTOLON DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00729742
Address
11108 CASTOLON DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-16T23:59:00.000
Status
Closed
Created Date
2020-07-14T22:58:01.000
Updated Date
2020-07-15T10:43:45.000
Closed Date
2020-07-14T22:58:01.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84708514764856000,-96.67932567887600000)
Unique Key
500t000000WzD4GAAV
20-00338114
Service Request Number: 20-00338114 • Address: 1102 N EDGEFIELD AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00338114
Address
1102 N EDGEFIELD AVE, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-04-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-01T09:58:22.000
Updated Date
2020-04-02T15:32:02.000
Closed Date
2020-04-01T09:58:22.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75738189624936000,-96.84265456383990000)
Unique Key
500t000000TEoPgAAL
20-00537521
Service Request Number: 20-00537521 • Address: 1907 CHATTANOOGA PL, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00537521
Address
1907 CHATTANOOGA PL, DALLAS, TX, 75235
City Council District
2
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-17T23:59:00.000
Status
Closed
Created Date
2020-05-22T23:17:54.000
Updated Date
2020-06-04T14:20:30.000
Closed Date
2020-05-22T23:17:54.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81669009058019000,-96.84965213879680000)
Unique Key
500t000000VDsH3AAL
20-00335830
Service Request Number: 20-00335830 • Address: 2100 MARKET CENTER BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00335830
Address
2100 MARKET CENTER BLVD, DALLAS, TX, 75207
City Council District
6
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-04-02T10:34:22.000
Updated Date
2020-04-02T10:39:30.000
Closed Date
2020-04-02T10:34:22.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79971950012999000,-96.82588522777614000)
Unique Key
500t000000TEkHiAAL
20-00339004
Service Request Number: 20-00339004 • Address: S HAMPTON RD & PERRYTON DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00339004
Address
S HAMPTON RD & PERRYTON DR, DALLAS, TX, 75224
City Council District
4
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-04-02T18:07:01.000
Updated Date
2020-04-02T19:00:38.000
Closed Date
2020-04-02T18:07:01.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71420172022691000,-96.85710652017664000)
Unique Key
500t000000TEpp6AAD
20-00953382
Service Request Number: 20-00953382 • Address: 5500 WILLIS AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00953382
Address
5500 WILLIS AVE, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-24T00:59:00.000
Status
Closed
Created Date
2020-09-21T16:31:38.000
Updated Date
2020-09-22T13:04:31.000
Closed Date
2020-09-21T16:31:38.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82019974733750400,-96.77471543633933000)
Unique Key
500t000000Zj1Q2AAJ
20-00949592
Service Request Number: 20-00949592 • Address: 16649 PARK HILL DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00949592
Address
16649 PARK HILL DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-21T00:59:00.000
Status
In Progress
Created Date
2020-09-20T16:56:00.000
Updated Date
2020-09-22T08:22:33.000
Closed Date
2020-09-20T16:56:00.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97737665351001400,-96.78890047725778000)
Unique Key
500t000000ZilpHAAR
20-00335783
Service Request Number: 20-00335783 • Address: 508 PARKHURST DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00335783
Address
508 PARKHURST DR, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-04-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-02T09:07:13.000
Updated Date
2020-04-02T10:27:10.000
Closed Date
2020-04-02T09:07:13.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85270105509678000,-96.71011585840863000)
Unique Key
500t000000TEkBfAAL
20-00583133
Service Request Number: 20-00583133 • Address: 2134 BERGSTROM DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00583133
Address
2134 BERGSTROM DR, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-04T14:13:41.000
Updated Date
2020-06-04T23:04:44.000
Closed Date
2020-06-04T14:13:41.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74958042542283500,-96.68857203154890000)
Unique Key
500t000000VvdzdAAB
20-00277966
Service Request Number: 20-00277966 • Address: 2520 PRICHARD LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00277966
Address
2520 PRICHARD LN, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:44:20.000
Updated Date
2020-04-02T10:47:50.000
Closed Date
2020-03-18T11:44:20.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75469623438479500,-96.68690551041132000)
Unique Key
500t000000T5ZbcAAF
20-00938817
Service Request Number: 20-00938817 • Address: MENIER ST & ELSBY AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00938817
Address
MENIER ST & ELSBY AVE, DALLAS, TX, 75209
City Council District
13
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-23T23:59:00.000
Status
Closed
Created Date
2020-09-16T16:23:26.000
Updated Date
2020-09-23T08:18:30.000
Closed Date
2020-09-16T16:23:26.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85616399601013000,-96.82293900785591000)
Unique Key
500t000000ZiAZ7AAN
20-00339377
Service Request Number: 20-00339377 • Address: E OVERTON RD & JULIUS SCHEPPS FWY SB, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
20-00339377
Address
E OVERTON RD & JULIUS SCHEPPS FWY SB, DALLAS, TX, 75216
City Council District
7
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-04-04T23:59:00.000
Status
Closed
Created Date
2020-04-03T00:22:10.000
Updated Date
2020-04-03T01:01:17.000
Closed Date
2020-04-03T00:22:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Internal
Lat Long Value
(32.72434862534472000,-96.76230589135871000)
Unique Key
500t000000TEqhIAAT
20-00337786
Service Request Number: 20-00337786 • Address: 8412 BIRCHLEAF CT, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00337786
Address
8412 BIRCHLEAF CT, DALLAS, TX, 75249
City Council District
3
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-04-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-02T13:18:07.000
Updated Date
2020-04-02T14:58:23.000
Closed Date
2020-04-02T13:18:07.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.64903991027648500,-96.97323228748223000)
Unique Key
500t000000TEnusAAD
20-00335490
Service Request Number: 20-00335490 • Address: 3837 COLONIAL AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00335490
Address
3837 COLONIAL AVE, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-04-02T09:45:01.000
Updated Date
2020-04-02T11:26:39.000
Closed Date
2020-04-02T09:45:01.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75462723253170000,-96.76851900213967000)
Unique Key
500t000000TEjXuAAL
20-00145399
Service Request Number: 20-00145399 • Address: 3772 GLENCOE ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00145399
Address
3772 GLENCOE ST, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-02-12T00:03:16.000
Updated Date
2020-04-02T18:34:43.000
Closed Date
2020-02-12T00:03:16.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83314379196046000,-96.77670921885638000)
Unique Key
500t000000Rjzn5AAB
20-00582564
Service Request Number: 20-00582564 • Address: 9702 TREVOR DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00582564
Address
9702 TREVOR DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-04T07:36:58.000
Updated Date
2020-06-04T16:43:29.000
Closed Date
2020-06-04T07:36:58.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91979001017714500,-96.72167314434411000)
Unique Key
500t000000VvcARAAZ
20-00337020
Service Request Number: 20-00337020 • Address: 5216 BREAKWOOD DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00337020
Address
5216 BREAKWOOD DR, DALLAS, TX, 75227
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-04-02T13:24:23.000
Updated Date
2020-04-02T15:12:28.000
Closed Date
2020-04-02T13:24:23.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78893778731070000,-96.70759266141002000)
Unique Key
500t000000TEmVhAAL
20-00957082
Service Request Number: 20-00957082 • Address: 3397 NOBLE AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00957082
Address
3397 NOBLE AVE, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-29T23:59:00.000
Status
Closed
Created Date
2020-09-22T15:26:02.000
Updated Date
2020-09-23T10:37:08.000
Closed Date
2020-09-22T15:26:02.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80424254517049000,-96.79844008334537000)
Unique Key
500t000000ZjG7LAAV
20-00339182
Service Request Number: 20-00339182 • Address: JULIUS SCHEPPS FWY SB & S LAMAR ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00339182
Address
JULIUS SCHEPPS FWY SB & S LAMAR ST, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-04-02T20:15:26.000
Updated Date
2020-04-02T20:23:56.000
Closed Date
2020-04-02T20:15:26.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75256594255394000,-96.77090368611998000)
Unique Key
500t000000TEqDwAAL
20-00952760
Service Request Number: 20-00952760 • Address: 200 N BUCKNER BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00952760
Address
200 N BUCKNER BLVD, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-09T23:59:00.000
Status
Closed
Created Date
2020-09-21T15:17:24.000
Updated Date
2020-09-23T15:27:55.000
Closed Date
2020-09-21T15:17:24.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85346378946513000,-96.71747127621454000)
Unique Key
500t000000ZizteAAB
20-00947481
Service Request Number: 20-00947481 • Address: 3421 HIGH VISTA DR, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
20-00947481
Address
3421 HIGH VISTA DR, DALLAS, TX, 75234
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-21T00:59:00.000
Status
In Progress
Created Date
2020-09-19T07:44:50.000
Updated Date
2020-09-23T11:25:45.000
Closed Date
2020-09-19T07:44:50.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91240552615400000,-96.86314211007898000)
Unique Key
500t000000ZieXwAAJ
20-00539829
Service Request Number: 20-00539829 • Address: 1722 SEEVERS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00539829
Address
1722 SEEVERS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-08T23:59:00.000
Status
Closed
Created Date
2020-05-24T21:21:06.000
Updated Date
2020-06-04T14:48:19.000
Closed Date
2020-05-24T21:21:06.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72738375644053000,-96.82153249245768000)
Unique Key
500t000000VDwBxAAL
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