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311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Showing 50 real records
20-00571435
Service Request Number: 20-00571435 • Address: 6039 CLUB OAKS DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00571435
Address
6039 CLUB OAKS DR, DALLAS, TX, 75248
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-04T23:59:00.000
Status
Closed
Created Date
2020-06-02T12:07:43.000
Updated Date
2020-06-03T12:00:11.000
Closed Date
2020-06-02T12:07:43.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.98287759189103000,-96.81580822029382000)
Unique Key
500t000000Vv9lRAAR
20-00087119
Service Request Number: 20-00087119 • Address: 6530 PRESTONSHIRE LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00087119
Address
6530 PRESTONSHIRE LN, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-01-27T13:53:08.000
Updated Date
2020-03-24T08:41:49.000
Closed Date
2020-01-27T13:53:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87560633414598000,-96.79288310788631000)
Unique Key
500t000000R3u0eAAB
20-00065442
Service Request Number: 20-00065442 • Address: 6908 WOFFORD DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00065442
Address
6908 WOFFORD DR, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-01-21T12:52:14.000
Updated Date
2020-03-24T07:42:42.000
Closed Date
2020-01-21T12:52:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76844288378532600,-96.70164109585411000)
Unique Key
500t000000R35DAAAZ
20-00302592
Service Request Number: 20-00302592 • Address: 2300 BELKNAP AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00302592
Address
2300 BELKNAP AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-24T17:55:41.000
Updated Date
2020-03-24T21:10:07.000
Closed Date
2020-03-24T17:55:41.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.71996212226659400,-96.80038423913727000)
Unique Key
500t000000TDjKpAAL
20-00299619
Service Request Number: 20-00299619 • Address: 9026 WESTGLEN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00299619
Address
9026 WESTGLEN DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-24T08:12:47.000
Updated Date
2020-03-24T11:10:37.000
Closed Date
2020-03-24T08:12:47.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81588500231544000,-96.69952033402740000)
Unique Key
500t000000TDeWWAA1
20-00951324
Service Request Number: 20-00951324 • Address: 1918 BERWICK AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00951324
Address
1918 BERWICK AVE, DALLAS, TX, 75203
City Council District
4
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-22T23:59:00.000
Status
Closed
Created Date
2020-09-21T11:23:53.000
Updated Date
2020-09-21T12:41:41.000
Closed Date
2020-09-21T11:23:53.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.72629520705244500,-96.79781560921730000)
Unique Key
500t000000ZiuTEAAZ
20-00198655
Service Request Number: 20-00198655 • Address: 3400 HACIENDA DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00198655
Address
3400 HACIENDA DR, DALLAS, TX, 75233
City Council District
3
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-02-26T13:36:31.000
Updated Date
2020-03-24T18:20:42.000
Closed Date
2020-02-26T13:36:31.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70351078520343000,-96.88816506036265000)
Unique Key
500t000000Rm53uAAB
20-00297319
Service Request Number: 20-00297319 • Address: 900 W COMMERCE ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00297319
Address
900 W COMMERCE ST, DALLAS, TX, 75208
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-25T23:59:00.000
Status
Closed
Created Date
2020-03-23T17:16:05.000
Updated Date
2020-03-24T14:07:08.000
Closed Date
2020-03-23T17:16:05.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.77294474724203000,-96.83624891905055000)
Unique Key
500t000000TDZu6AAH
20-00577330
Service Request Number: 20-00577330 • Address: 5200 VICKERY BLVD, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00577330
Address
5200 VICKERY BLVD, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-03T12:37:55.000
Updated Date
2020-06-03T15:01:43.000
Closed Date
2020-06-03T12:37:55.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82231839078869500,-96.78232265985976000)
Unique Key
500t000000VvOyFAAV
20-00950022
Service Request Number: 20-00950022 • Address: 5100 MEADERS LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00950022
Address
5100 MEADERS LN, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-24T00:59:00.000
Status
In Progress
Created Date
2020-09-21T08:08:09.000
Updated Date
2020-09-21T13:42:07.000
Closed Date
2020-09-21T08:08:09.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88512681513961400,-96.82096601501904000)
Unique Key
500t000000ZipYyAAJ
20-00574475
Service Request Number: 20-00574475 • Address: 17907 BENCHMARK DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00574475
Address
17907 BENCHMARK DR, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-04T23:59:00.000
Status
Closed
Created Date
2020-06-03T08:40:45.000
Updated Date
2020-06-03T13:02:52.000
Closed Date
2020-06-03T08:40:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99638595828879000,-96.77308963407208000)
Unique Key
500t000000VvI3zAAF
20-00561742
Service Request Number: 20-00561742 • Address: 11303 W RICKS CIR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00561742
Address
11303 W RICKS CIR, DALLAS, TX, 75230
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-31T23:59:00.000
Status
In Progress
Created Date
2020-05-29T16:52:49.000
Updated Date
2020-06-03T15:48:49.000
Closed Date
2020-05-29T16:52:49.000
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.90215513466437000,-96.79603112059570000)
Unique Key
500t000000VukUuAAJ
20-00065453
Service Request Number: 20-00065453 • Address: WOFFORD DR & GROVER DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00065453
Address
WOFFORD DR & GROVER DR, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-24T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-01-21T12:53:31.000
Updated Date
2020-03-24T07:42:47.000
Closed Date
2020-01-21T12:53:31.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76862674458172400,-96.70176750705580000)
Unique Key
500t000000R35EhAAJ
20-00341984
Service Request Number: 20-00341984 • Address: 1505 PRATER RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00341984
Address
1505 PRATER RD, DALLAS, TX, 75217
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-05T23:59:00.000
Status
Closed
Created Date
2020-04-03T14:24:16.000
Updated Date
2020-06-03T10:09:51.000
Closed Date
2020-04-03T14:24:16.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68453410802895000,-96.64750568798796000)
Unique Key
500t000000TEw9RAAT
20-00186196
Service Request Number: 20-00186196 • Address: 5422 MARTEL AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00186196
Address
5422 MARTEL AVE, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-02-23T15:54:01.000
Updated Date
2020-03-24T18:56:29.000
Closed Date
2020-02-23T15:54:01.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83174012542986000,-96.77633464266006000)
Unique Key
500t000000RlZ0mAAF
20-00727662
Service Request Number: 20-00727662 • Address: 1319 W ILLINOIS AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00727662
Address
1319 W ILLINOIS AVE, DALLAS, TX, 75224
City Council District
1
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-28T23:59:00.000
Status
Closed
Created Date
2020-07-14T14:27:54.000
Updated Date
2020-07-15T11:02:35.000
Closed Date
2020-07-14T14:27:54.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72052132723139600,-96.84361271246155000)
Unique Key
500t000000Wz6lgAAB
20-00578724
Service Request Number: 20-00578724 • Address: 1200 DOLTON DR, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00578724
Address
1200 DOLTON DR, DALLAS, TX, 75207
City Council District
6
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-03T15:20:47.000
Updated Date
2020-06-04T03:51:38.000
Closed Date
2020-06-03T15:20:47.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80529507167706000,-96.84495268374370000)
Unique Key
500t000000VvSmMAAV
20-00721485
Service Request Number: 20-00721485 • Address: 12500 MERIT DR, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
20-00721485
Address
12500 MERIT DR, DALLAS, TX, 75251
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-07-13T12:24:48.000
Updated Date
2020-07-15T14:00:23.000
Closed Date
2020-07-13T12:24:48.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91770869721599000,-96.77278893187041000)
Unique Key
500t000000WygKaAAJ
20-00300217
Service Request Number: 20-00300217 • Address: MEDILL ST & AL LIPSCOMB WAY, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00300217
Address
MEDILL ST & AL LIPSCOMB WAY, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-24T11:42:02.000
Updated Date
2020-03-24T12:24:35.000
Closed Date
2020-03-24T11:42:02.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77541237691297500,-96.76748617952435000)
Unique Key
500t000000TDfQVAA1
20-00300147
Service Request Number: 20-00300147 • Address: 936 GAUSE ST, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00300147
Address
936 GAUSE ST, DALLAS, TX, 75217
City Council District
8
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-24T12:15:01.000
Updated Date
2020-03-24T23:18:38.000
Closed Date
2020-03-24T12:15:01.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69627782820353000,-96.65386803610940000)
Unique Key
500t000000TDfHiAAL
20-00731022
Service Request Number: 20-00731022 • Address: 2000 ORLEANS ST, DALLAS, TX, 75226 • City Council District: 7
Service Request Number
20-00731022
Address
2000 ORLEANS ST, DALLAS, TX, 75226
City Council District
7
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-16T23:59:00.000
Status
Closed
Created Date
2020-07-15T10:43:55.000
Updated Date
2020-07-15T13:09:38.000
Closed Date
2020-07-15T10:43:55.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77554141864414600,-96.77732333374390000)
Unique Key
500t000000WzKTaAAN
20-00701977
Service Request Number: 20-00701977 • Address: CHURCH RD & VISTADALE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00701977
Address
CHURCH RD & VISTADALE DR, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-07-07T19:15:00.000
Updated Date
2020-07-15T07:26:55.000
Closed Date
2020-07-07T19:15:00.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88623950877991000,-96.70429614150902000)
Unique Key
500t000000WxPcEAAV
20-00578561
Service Request Number: 20-00578561 • Address: 4619 SPYGLASS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00578561
Address
4619 SPYGLASS DR, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-03T10:33:11.000
Updated Date
2020-06-03T20:38:26.000
Closed Date
2020-06-03T10:33:11.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99452013950604000,-96.82739767736315000)
Unique Key
500t000000VvRzjAAF
20-00726977
Service Request Number: 20-00726977 • Address: 4740 HOLLOW BEND LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00726977
Address
4740 HOLLOW BEND LN, DALLAS, TX, 75227
City Council District
7
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-28T23:59:00.000
Status
Closed
Created Date
2020-07-14T12:55:03.000
Updated Date
2020-07-15T11:32:30.000
Closed Date
2020-07-14T12:55:03.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77988975686650000,-96.69751291047750000)
Unique Key
500t000000Wz3hDAAR
20-00576882
Service Request Number: 20-00576882 • Address: 4320 HOLLAND AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00576882
Address
4320 HOLLAND AVE, DALLAS, TX, 75219
City Council District
14
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-04T23:59:00.000
Status
Closed
Created Date
2020-06-03T14:01:14.000
Updated Date
2020-06-03T23:56:29.000
Closed Date
2020-06-03T14:01:14.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81894565491940000,-96.80999034743090000)
Unique Key
500t000000VvNu8AAF
20-00734266
Service Request Number: 20-00734266 • Address: S BARRY AVE & E R L THORNTON FWY WB, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00734266
Address
S BARRY AVE & E R L THORNTON FWY WB, DALLAS, TX, 75223
City Council District
2
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-15T17:07:27.000
Updated Date
2020-07-15T20:33:03.000
Closed Date
2020-07-15T17:07:27.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79109290470604000,-96.75600572443956000)
Unique Key
500t000000WzWn9AAF
20-00068427
Service Request Number: 20-00068427 • Address: 2100 VILLAGE WAY, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00068427
Address
2100 VILLAGE WAY, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-01-22T04:27:10.000
Updated Date
2020-03-25T07:20:44.000
Closed Date
2020-01-22T04:27:10.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70933905167666500,-96.79554285353029000)
Unique Key
500t000000R3BvNAAV
20-00713946
Service Request Number: 20-00713946 • Address: 5320 EMERSON AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00713946
Address
5320 EMERSON AVE, DALLAS, TX, 75209
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-14T23:59:00.000
Status
Closed
Created Date
2020-07-10T14:07:55.000
Updated Date
2020-09-21T10:09:40.000
Closed Date
2020-07-10T14:07:55.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84614785482736000,-96.82080403504972000)
Unique Key
500t000000WyCMpAAN
19-01238296
Service Request Number: 19-01238296 • Address: 1657 GARZA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01238296
Address
1657 GARZA AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-14T00:59:00.000
Status
Closed
Created Date
2019-10-21T09:45:38.000
Updated Date
2020-03-25T09:40:42.000
Closed Date
2019-10-21T09:45:38.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69977089587220000,-96.80200871729909000)
Unique Key
500t000000NZHKXAA5
20-00307285
Service Request Number: 20-00307285 • Address: 2426 LANARK AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00307285
Address
2426 LANARK AVE, DALLAS, TX, 75203
City Council District
4
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-25T12:41:26.000
Updated Date
2020-03-25T18:19:49.000
Closed Date
2020-03-25T12:41:26.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.73103187058869400,-96.79124418393336000)
Unique Key
500t000000TDsA4AAL
20-00304289
Service Request Number: 20-00304289 • Address: SWANSEE ST & S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00304289
Address
SWANSEE ST & S HAMPTON RD, DALLAS, TX, 75232
City Council District
3
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-25T10:51:35.000
Updated Date
2020-03-25T12:27:58.000
Closed Date
2020-03-25T10:51:35.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68851269679982000,-96.85713154364794000)
Unique Key
500t000000TDmzwAAD
20-00572493
Service Request Number: 20-00572493 • Address: 2309 WINSTED DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00572493
Address
2309 WINSTED DR, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-04T23:59:00.000
Status
Closed
Created Date
2020-06-02T14:38:30.000
Updated Date
2020-06-03T07:47:30.000
Closed Date
2020-06-02T14:38:30.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81669266741513000,-96.73147373893701000)
Unique Key
500t000000VvCMBAA3
20-00949851
Service Request Number: 20-00949851 • Address: 167 S PRAIRIE CREEK RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00949851
Address
167 S PRAIRIE CREEK RD, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-21T00:59:00.000
Status
Closed
Created Date
2020-09-20T23:43:05.000
Updated Date
2020-09-21T10:36:41.000
Closed Date
2020-09-20T23:43:05.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71049110674234600,-96.66583032866252000)
Unique Key
500t000000ZinGiAAJ
20-00306800
Service Request Number: 20-00306800 • Address: 2420 S EWING AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00306800
Address
2420 S EWING AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-25T13:57:45.000
Updated Date
2020-03-25T16:18:01.000
Closed Date
2020-03-25T13:57:45.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71878969811345000,-96.81084495899093000)
Unique Key
500t000000TDrLAAA1
19-01249367
Service Request Number: 19-01249367 • Address: 3901 TRAVIS ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
19-01249367
Address
3901 TRAVIS ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-16T00:59:00.000
Status
Closed
Created Date
2019-10-23T12:57:14.000
Updated Date
2020-03-25T08:01:48.000
Closed Date
2019-10-23T12:57:14.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81124396077577600,-96.79701230995550000)
Unique Key
500t000000NaOBDAA3
20-00742821
Service Request Number: 20-00742821 • Address: 710 FLETCHER ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00742821
Address
710 FLETCHER ST, DALLAS, TX, 75223
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-21T23:59:00.000
Status
Closed
Created Date
2020-07-17T22:19:23.000
Updated Date
2020-09-21T16:49:16.000
Closed Date
2020-07-17T22:19:23.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78612246970239000,-96.76613584314713000)
Unique Key
500t000000XbsN4AAJ
20-00073068
Service Request Number: 20-00073068 • Address: 5301 2ND AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00073068
Address
5301 2ND AVE, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-01-22T20:39:28.000
Updated Date
2020-03-25T07:20:07.000
Closed Date
2020-01-22T20:39:28.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75766762671269600,-96.74090041286307000)
Unique Key
500t000000R3MVCAA3
20-00558862
Service Request Number: 20-00558862 • Address: 200 REUNION BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00558862
Address
200 REUNION BLVD, DALLAS, TX, 75207
City Council District
6
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-05-29T10:59:12.000
Updated Date
2020-06-03T18:50:54.000
Closed Date
2020-05-29T10:59:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.77441418864508000,-96.81311139405814000)
Unique Key
500t000000VueXmAAJ
20-00239943
Service Request Number: 20-00239943 • Address: ROSSER RD & NORTHAVEN RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00239943
Address
ROSSER RD & NORTHAVEN RD, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-03-09T09:37:17.000
Updated Date
2020-06-03T18:17:26.000
Closed Date
2020-03-09T09:37:17.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.90228620965470400,-96.84827608710039000)
Unique Key
500t000000T4MPiAAN
20-00275327
Service Request Number: 20-00275327 • Address: 16315 DALMALLEY LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00275327
Address
16315 DALMALLEY LN, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:39:07.000
Updated Date
2020-03-25T14:02:49.000
Closed Date
2020-03-17T16:39:07.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.97656397969781500,-96.77755113940562000)
Unique Key
500t000000T5TJsAAN
20-00578134
Service Request Number: 20-00578134 • Address: N BUCKNER BLVD & E R L THORNTON FWY WB, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00578134
Address
N BUCKNER BLVD & E R L THORNTON FWY WB, DALLAS, TX, 75228
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-04T23:59:00.000
Status
Closed
Created Date
2020-06-03T16:52:34.000
Updated Date
2020-06-03T20:39:58.000
Closed Date
2020-06-03T16:52:34.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79819524809410000,-96.68263095852592000)
Unique Key
500t000000VvQhNAAV
20-00303064
Service Request Number: 20-00303064 • Address: 4226 BAILEY AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00303064
Address
4226 BAILEY AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-24T14:40:29.000
Updated Date
2020-03-25T07:54:05.000
Closed Date
2020-03-24T14:40:29.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.71525787471779000,-96.75929151155428000)
Unique Key
500t000000TDkyRAAT
20-00119913
Service Request Number: 20-00119913 • Address: 3612 OVID AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00119913
Address
3612 OVID AVE, DALLAS, TX, 75224
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-07T23:59:00.000
Status
Closed
Created Date
2020-02-04T22:24:17.000
Updated Date
2020-03-25T18:57:52.000
Closed Date
2020-02-04T22:24:17.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69892331928994000,-96.85322457818964000)
Unique Key
500t000000R58jVAAR
20-00306437
Service Request Number: 20-00306437 • Address: 10915 PINOCCHIO DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00306437
Address
10915 PINOCCHIO DR, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-25T11:26:09.000
Updated Date
2020-03-25T15:31:16.000
Closed Date
2020-03-25T11:26:09.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89684518243145600,-96.84141296908020000)
Unique Key
500t000000TDqo1AAD
20-00305266
Service Request Number: 20-00305266 • Address: DALGREEN DR & FISHER RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00305266
Address
DALGREEN DR & FISHER RD, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-25T13:06:44.000
Updated Date
2020-03-25T16:46:18.000
Closed Date
2020-03-25T13:06:44.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83928452958384000,-96.73304952852898000)
Unique Key
500t000000TDoskAAD
20-00307305
Service Request Number: 20-00307305 • Address: 6411 CHEVY CHASE AVE, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00307305
Address
6411 CHEVY CHASE AVE, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-25T16:50:09.000
Updated Date
2020-03-25T18:33:51.000
Closed Date
2020-03-25T16:50:09.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87160373017816000,-96.79498820896677000)
Unique Key
500t000000TDsEKAA1
20-00307020
Service Request Number: 20-00307020 • Address: 10423 ANDOVER DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00307020
Address
10423 ANDOVER DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-25T12:37:35.000
Updated Date
2020-03-25T16:50:35.000
Closed Date
2020-03-25T12:37:35.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83718281157217000,-96.66709889286035000)
Unique Key
500t000000TDrgSAAT
20-00341939
Service Request Number: 20-00341939 • Address: 9600 BLUFFCREEK DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00341939
Address
9600 BLUFFCREEK DR, DALLAS, TX, 75227
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-05T23:59:00.000
Status
Closed
Created Date
2020-04-03T14:19:19.000
Updated Date
2020-06-03T10:07:24.000
Closed Date
2020-04-03T14:19:19.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75400919511879000,-96.65684726991114000)
Unique Key
500t000000TEw5FAAT
20-00222876
Service Request Number: 20-00222876 • Address: 2838 REWARD LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00222876
Address
2838 REWARD LN, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-03-04T10:03:41.000
Updated Date
2020-06-03T18:46:28.000
Closed Date
2020-03-04T10:03:41.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87492164606463000,-96.88116820929719000)
Unique Key
500t000000SnyehAAB
20-00574143
Service Request Number: 20-00574143 • Address: KALANI PL & HUGHES LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00574143
Address
KALANI PL & HUGHES LN, DALLAS, TX, 75240
City Council District
11
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-03T06:50:03.000
Updated Date
2020-06-03T09:06:37.000
Closed Date
2020-06-03T06:50:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.93656223880286400,-96.79803817149909000)
Unique Key
500t000000VvGxWAAV
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