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311 Service Requests for Fiscal Year 2019 - 2020 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services Dataset acqu-su3r 17 fields
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Dataset fields
Showing 50 real records
20-00284228
Service Request Number: 20-00284228 • Address: 2815 DUVAL DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00284228
Address
2815 DUVAL DR, DALLAS, TX, 75211
City Council District
1
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-19T14:36:20.000
Updated Date
2020-03-19T15:51:21.000
Closed Date
2020-03-19T14:36:20.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74330410313232000,-96.86627227888273000)
Unique Key
500t000000T5lmqAAB
20-00282328
Service Request Number: 20-00282328 • Address: 3355 WHITEHALL DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00282328
Address
3355 WHITEHALL DR, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-05T16:30:32.000
Updated Date
2020-03-19T11:50:48.000
Closed Date
2020-03-05T16:30:32.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90104340239431500,-96.86425378397850000)
Unique Key
500t000000T5icOAAR
20-00282201
Service Request Number: 20-00282201 • Address: 3241 KENDALE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00282201
Address
3241 KENDALE DR, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T11:33:34.000
Updated Date
2020-03-19T13:40:00.000
Closed Date
2020-03-19T11:33:34.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86357788774755000,-96.86834250534748000)
Unique Key
500t000000T5iEPAAZ
20-00569433
Service Request Number: 20-00569433 • Address: 2712 MONET PL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00569433
Address
2712 MONET PL, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-03T23:59:00.000
Status
Closed
Created Date
2020-06-02T06:52:14.000
Updated Date
2020-06-02T09:39:55.000
Closed Date
2020-06-02T06:52:14.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.00596480323492400,-96.86152661971067000)
Unique Key
500t000000Vv4r2AAB
19-01169752
Service Request Number: 19-01169752 • Address: SPYGLASS DR & FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
19-01169752
Address
SPYGLASS DR & FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-04T00:59:00.000
Status
Closed
Created Date
2019-10-01T14:57:21.000
Updated Date
2020-03-19T13:30:14.000
Closed Date
2019-10-01T14:57:21.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99759535298750000,-96.82733473680420000)
Unique Key
500t000000N3PS0AAN
19-01440142
Service Request Number: 19-01440142 • Address: 6618 ELVEDON DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
19-01440142
Address
6618 ELVEDON DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-19T00:59:00.000
Status
Closed
Created Date
2019-12-17T09:03:39.000
Updated Date
2020-03-19T11:42:30.000
Closed Date
2019-12-17T09:03:39.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.98502578605435000,-96.79147383490970000)
Unique Key
500t000000Pxf9pAAB
20-00282195
Service Request Number: 20-00282195 • Address: 2100 MUNCIE AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00282195
Address
2100 MUNCIE AVE, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T11:33:01.000
Updated Date
2020-03-19T15:18:14.000
Closed Date
2020-03-19T11:33:01.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77522182268340600,-96.85682075188446000)
Unique Key
500t000000T5iNYAAZ
20-00559859
Service Request Number: 20-00559859 • Address: 13305 FLAGSTONE LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00559859
Address
13305 FLAGSTONE LN, DALLAS, TX, 75240
City Council District
11
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-21T23:59:00.000
Status
Closed
Created Date
2020-05-29T13:09:06.000
Updated Date
2020-06-02T08:56:47.000
Closed Date
2020-05-29T13:09:06.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.92873982353018000,-96.77360186429529000)
Unique Key
500t000000Vugl2AAB
20-00283336
Service Request Number: 20-00283336 • Address: 3940 NORTHAVEN RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00283336
Address
3940 NORTHAVEN RD, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T14:10:14.000
Updated Date
2020-03-19T14:19:40.000
Closed Date
2020-03-19T14:10:14.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90222493421569500,-96.84712867639465000)
Unique Key
500t000000T5kPRAAZ
20-00265809
Service Request Number: 20-00265809 • Address: 8741 ABRAMS RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00265809
Address
8741 ABRAMS RD, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-02T23:59:00.000
Status
Closed
Created Date
2020-03-15T22:15:06.000
Updated Date
2020-03-19T09:16:08.000
Closed Date
2020-03-15T22:15:06.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89740244972744400,-96.73916729863507000)
Unique Key
500t000000T5BjhAAF
20-00284140
Service Request Number: 20-00284140 • Address: 8250 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00284140
Address
8250 FERGUSON RD, DALLAS, TX, 75228
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-19T15:29:48.000
Updated Date
2020-03-19T15:40:31.000
Closed Date
2020-03-19T15:29:48.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80589641540831000,-96.70872596394047000)
Unique Key
500t000000T5le3AAB
20-00721698
Service Request Number: 20-00721698 • Address: 1823 SHELMIRE DR, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00721698
Address
1823 SHELMIRE DR, DALLAS, TX, 75224
City Council District
1
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-07-13T12:52:08.000
Updated Date
2020-07-14T11:09:54.000
Closed Date
2020-07-13T12:52:08.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72813751552118000,-96.83620661099010000)
Unique Key
500t000000WyhEsAAJ
20-00285289
Service Request Number: 20-00285289 • Address: L B J FWY WB & PRESTON RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00285289
Address
L B J FWY WB & PRESTON RD, DALLAS, TX, 75240
City Council District
11
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T20:52:23.000
Updated Date
2020-03-19T20:57:16.000
Closed Date
2020-03-19T20:52:23.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92563672356300000,-96.80368841460950000)
Unique Key
500t000000TDDpoAAH
20-00573887
Service Request Number: 20-00573887 • Address: 6039 CLUB OAKS DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00573887
Address
6039 CLUB OAKS DR, DALLAS, TX, 75248
City Council District
11
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-02T12:07:43.000
Updated Date
2020-06-02T19:17:31.000
Closed Date
2020-06-02T12:07:43.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Email
Lat Long Value
(32.98287759189103000,-96.81580822029382000)
Unique Key
500t000000VvFUnAAN
19-01444249
Service Request Number: 19-01444249 • Address: 8458 SWIFT AVE, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
19-01444249
Address
8458 SWIFT AVE, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-19T00:59:00.000
Status
Closed
Created Date
2019-12-17T20:24:49.000
Updated Date
2020-03-19T15:03:09.000
Closed Date
2019-12-17T20:24:49.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80481305828882000,-96.70187438177591000)
Unique Key
500t000000PxpCoAAJ
20-00729738
Service Request Number: 20-00729738 • Address: N FITZHUGH AVE & BUENA VISTA ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00729738
Address
N FITZHUGH AVE & BUENA VISTA ST, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-15T23:59:00.000
Status
Closed
Created Date
2020-07-14T22:52:19.000
Updated Date
2020-07-15T02:20:42.000
Closed Date
2020-07-14T22:52:19.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81743610809900000,-96.79486312551774000)
Unique Key
500t000000WzD32AAF
20-00727276
Service Request Number: 20-00727276 • Address: 7524 OLUSTA DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00727276
Address
7524 OLUSTA DR, DALLAS, TX, 75217
City Council District
8
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-15T23:59:00.000
Status
Closed
Created Date
2020-07-14T13:38:27.000
Updated Date
2020-07-14T17:14:39.000
Closed Date
2020-07-14T13:38:27.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71147074301060000,-96.69280508365702000)
Unique Key
500t000000Wz5AyAAJ
20-00728917
Service Request Number: 20-00728917 • Address: 2505 TURTLE CREEK BLVD, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00728917
Address
2505 TURTLE CREEK BLVD, DALLAS, TX, 75219
City Council District
14
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-03T23:59:00.000
Status
Closed
Created Date
2020-07-14T16:54:59.000
Updated Date
2020-07-14T17:42:08.000
Closed Date
2020-07-14T16:54:59.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80176078533372000,-96.80986413124667000)
Unique Key
500t000000WzAO0AAN
20-00696638
Service Request Number: 20-00696638 • Address: 4517 WATAUGA RD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00696638
Address
4517 WATAUGA RD, DALLAS, TX, 75209
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-08T23:59:00.000
Status
Closed
Created Date
2020-07-06T18:28:29.000
Updated Date
2020-09-21T10:23:13.000
Closed Date
2020-07-06T18:28:29.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85975244630546400,-96.83616262560591000)
Unique Key
500t000000Wx9seAAB
20-00838004
Service Request Number: 20-00838004 • Address: 7021 ANTLER AVE, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00838004
Address
7021 ANTLER AVE, DALLAS, TX, 75217
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-20T23:59:00.000
Status
Closed
Created Date
2020-08-17T06:42:52.000
Updated Date
2020-09-21T08:37:25.000
Closed Date
2020-08-17T06:42:52.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71766246876795500,-96.70135506526894000)
Unique Key
500t000000YgiOwAAJ
19-01423177
Service Request Number: 19-01423177 • Address: 2703 CARTWRIGHT ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
19-01423177
Address
2703 CARTWRIGHT ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-13T00:59:00.000
Status
Closed
Created Date
2019-12-11T14:50:10.000
Updated Date
2020-03-19T13:10:17.000
Closed Date
2019-12-11T14:50:10.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77644798752364600,-96.91817676514405000)
Unique Key
500t000000OfFzJAAV
20-00944598
Service Request Number: 20-00944598 • Address: 5608 WILLIS AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00944598
Address
5608 WILLIS AVE, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-02T23:59:00.000
Status
Closed
Created Date
2020-09-18T10:51:25.000
Updated Date
2020-09-21T09:35:17.000
Closed Date
2020-09-18T10:51:25.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82020629339130000,-96.77209241327039000)
Unique Key
500t000000ZiWTXAA3
20-00280827
Service Request Number: 20-00280827 • Address: THELMA ST & W AMHERST AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00280827
Address
THELMA ST & W AMHERST AVE, DALLAS, TX, 75209
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-03-19T07:32:37.000
Updated Date
2020-03-19T11:54:58.000
Closed Date
2020-03-19T07:32:37.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85225755029469500,-96.83148545502974000)
Unique Key
500t000000T5fVeAAJ
20-00284692
Service Request Number: 20-00284692 • Address: 7323 HIGHLAND HEATHER LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00284692
Address
7323 HIGHLAND HEATHER LN, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T16:43:10.000
Updated Date
2020-03-20T02:20:33.000
Closed Date
2020-03-19T16:43:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.98754935175485000,-96.77970352929283000)
Unique Key
500t000000T5mQlAAJ
19-01430287
Service Request Number: 19-01430287 • Address: 6874 COLESHIRE DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
19-01430287
Address
6874 COLESHIRE DR, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-15T00:59:00.000
Status
Closed
Created Date
2019-12-13T10:47:18.000
Updated Date
2020-03-19T15:23:05.000
Closed Date
2019-12-13T10:47:18.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66482498422648000,-96.82899067149593000)
Unique Key
500t000000PxIskAAF
20-00570238
Service Request Number: 20-00570238 • Address: 4409 FRANK ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00570238
Address
4409 FRANK ST, DALLAS, TX, 75210
City Council District
7
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-03T23:59:00.000
Status
Closed
Created Date
2020-06-02T09:35:46.000
Updated Date
2020-06-02T11:01:54.000
Closed Date
2020-06-02T09:35:46.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77575646820274000,-96.74535398645392000)
Unique Key
500t000000Vv74GAAR
20-00335037
Service Request Number: 20-00335037 • Address: 1502 S DENLEY DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00335037
Address
1502 S DENLEY DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-02T08:19:34.000
Updated Date
2020-06-02T15:01:38.000
Closed Date
2020-04-02T08:19:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.72950382814112000,-96.80542637757620000)
Unique Key
500t000000TEiS5AAL
20-00565351
Service Request Number: 20-00565351 • Address: 7015 NORTHWOOD RD, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00565351
Address
7015 NORTHWOOD RD, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-03T23:59:00.000
Status
Closed
Created Date
2020-06-01T09:13:54.000
Updated Date
2020-06-02T15:14:41.000
Closed Date
2020-06-01T09:13:54.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87016018451214400,-96.78465198906160000)
Unique Key
500t000000VussbAAB
20-00572559
Service Request Number: 20-00572559 • Address: 2968 SATSUMA DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00572559
Address
2968 SATSUMA DR, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-02T09:56:24.000
Updated Date
2020-06-02T14:44:01.000
Closed Date
2020-06-02T09:56:24.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90037207942109600,-96.87904967012790000)
Unique Key
500t000000VvCTqAAN
20-00729292
Service Request Number: 20-00729292 • Address: 6154 NORTHAVEN RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00729292
Address
6154 NORTHAVEN RD, DALLAS, TX, 75230
City Council District
11
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-15T23:59:00.000
Status
Closed
Created Date
2020-07-14T18:34:12.000
Updated Date
2020-07-15T02:25:48.000
Closed Date
2020-07-14T18:34:12.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90150450884135600,-96.80131552037085000)
Unique Key
500t000000WzBbXAAV
20-00573872
Service Request Number: 20-00573872 • Address: 6918 VIVIAN AVE, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
20-00573872
Address
6918 VIVIAN AVE, DALLAS, TX, 75223
City Council District
14
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-02T16:12:41.000
Updated Date
2020-06-02T19:11:36.000
Closed Date
2020-06-02T16:12:41.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80376937738133600,-96.73800005242542000)
Unique Key
500t000000VvFSDAA3
20-00729239
Service Request Number: 20-00729239 • Address: 3119 GULDEN LN, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00729239
Address
3119 GULDEN LN, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-07-15T23:59:00.000
Status
Closed
Created Date
2020-07-14T18:16:05.000
Updated Date
2020-07-14T22:36:40.000
Closed Date
2020-07-14T18:16:05.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78032072737122000,-96.82778367048944000)
Unique Key
500t000000WzBQAAA3
20-00953920
Service Request Number: 20-00953920 • Address: 4300 TELEPHONE RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00953920
Address
4300 TELEPHONE RD, DALLAS, TX, 75241
City Council District
8
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-21T16:17:13.000
Updated Date
2020-09-21T19:36:54.000
Closed Date
2020-09-21T16:17:13.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.63686721626771000,-96.75178116816363000)
Unique Key
500t000000Zj33jAAB
20-00943444
Service Request Number: 20-00943444 • Address: 5549 SOUTHWESTERN MEDICAL AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00943444
Address
5549 SOUTHWESTERN MEDICAL AVE, DALLAS, TX, 75235
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-20T00:59:00.000
Status
Closed
Created Date
2020-09-17T22:48:12.000
Updated Date
2020-09-21T07:13:55.000
Closed Date
2020-09-17T22:48:12.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81218056265794000,-96.84697976485195000)
Unique Key
500t000000ZiREaAAN
20-00568620
Service Request Number: 20-00568620 • Address: 4602 LINDSLEY AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00568620
Address
4602 LINDSLEY AVE, DALLAS, TX, 75223
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-08-03T23:59:00.000
Status
Closed
Created Date
2020-06-01T16:21:04.000
Updated Date
2020-06-02T10:31:38.000
Closed Date
2020-06-01T16:21:04.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78816534681457000,-96.76073860598106000)
Unique Key
500t000000Vv0p4AAB
20-00573977
Service Request Number: 20-00573977 • Address: 3200 W SANER AVE, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00573977
Address
3200 W SANER AVE, DALLAS, TX, 75233
City Council District
3
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-06-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-02T20:37:27.000
Updated Date
2020-06-02T20:43:37.000
Closed Date
2020-06-02T20:37:27.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71307760472855000,-96.87269271355993000)
Unique Key
500t000000VvFp7AAF
20-00952726
Service Request Number: 20-00952726 • Address: 1207 N WALTON WALKER BLVD SB, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00952726
Address
1207 N WALTON WALKER BLVD SB, DALLAS, TX, 75211
City Council District
6
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-09-22T23:59:00.000
Status
Closed
Created Date
2020-09-21T15:13:42.000
Updated Date
2020-09-21T15:45:08.000
Closed Date
2020-09-21T15:13:42.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75665688719312000,-96.91837633379393000)
Unique Key
500t000000ZizwcAAB
20-00541284
Service Request Number: 20-00541284 • Address: 1900 LIFE AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00541284
Address
1900 LIFE AVE, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-07-27T23:59:00.000
Status
Closed
Created Date
2020-05-25T20:26:22.000
Updated Date
2020-06-02T19:24:25.000
Closed Date
2020-05-25T20:26:22.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78624248335541000,-96.85034924373582000)
Unique Key
500t000000VDyqfAAD
20-00850757
Service Request Number: 20-00850757 • Address: 8636 ELDON DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00850757
Address
8636 ELDON DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-23T23:59:00.000
Status
Closed
Created Date
2020-08-20T10:23:29.000
Updated Date
2020-09-21T08:38:21.000
Closed Date
2020-08-20T10:23:29.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Proactive
Lat Long Value
(32.73956917940249400,-96.67303910702397000)
Unique Key
500t000000YhZFnAAN
20-00279180
Service Request Number: 20-00279180 • Address: 730 CHERRY LAUREL LN, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00279180
Address
730 CHERRY LAUREL LN, DALLAS, TX, 75211
City Council District
6
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-18T14:29:13.000
Updated Date
2020-06-02T15:05:52.000
Closed Date
2020-03-18T14:29:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73862401922083600,-96.92439161576662000)
Unique Key
500t000000T5bkkAAB
20-00260419
Service Request Number: 20-00260419 • Address: 7814 HULL AVE, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
20-00260419
Address
7814 HULL AVE, DALLAS, TX, 75216
City Council District
7
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T10:15:45.000
Updated Date
2020-03-20T09:01:04.000
Closed Date
2020-03-13T10:15:45.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71595157164105000,-96.74834101044438000)
Unique Key
500t000000T51s7AAB
20-00026320
Service Request Number: 20-00026320 • Address: 5585 HUNTERS BEND LN, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00026320
Address
5585 HUNTERS BEND LN, DALLAS, TX, 75249
City Council District
3
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-25T00:59:00.000
Status
Closed
Created Date
2020-01-09T11:38:12.000
Updated Date
2020-03-20T10:21:30.000
Closed Date
2020-01-09T11:38:12.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65528415265221400,-96.97559885714907000)
Unique Key
500t000000Q0T09AAF
20-00285174
Service Request Number: 20-00285174 • Address: MCKINNEY AVE & MAPLE AVE, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00285174
Address
MCKINNEY AVE & MAPLE AVE, DALLAS, TX, 75201
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-03-19T19:26:52.000
Updated Date
2020-03-20T13:29:03.000
Closed Date
2020-03-19T19:26:52.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79393874032040000,-96.80250851691031000)
Unique Key
500t000000TDDcBAAX
19-01448405
Service Request Number: 19-01448405 • Address: 3901 ADLER DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
19-01448405
Address
3901 ADLER DR, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-20T00:59:00.000
Status
Closed
Created Date
2019-12-18T17:07:38.000
Updated Date
2020-03-20T10:39:34.000
Closed Date
2019-12-18T17:07:38.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76465785161956000,-96.88568630704442000)
Unique Key
500t000000PyC2XAAV
19-01430183
Service Request Number: 19-01430183 • Address: 10023 WINDLEDGE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
19-01430183
Address
10023 WINDLEDGE DR, DALLAS, TX, 75238
City Council District
10
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-02-15T00:59:00.000
Status
Closed
Created Date
2019-12-13T10:33:58.000
Updated Date
2020-03-20T10:27:40.000
Closed Date
2019-12-13T10:33:58.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88440327657496500,-96.71303541234136000)
Unique Key
500t000000PxIgFAAV
19-01182683
Service Request Number: 19-01182683 • Address: 2214 TALLYHO LN, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
19-01182683
Address
2214 TALLYHO LN, DALLAS, TX, 75212
City Council District
6
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2019-12-28T00:59:00.000
Status
Closed
Created Date
2019-10-04T11:50:23.000
Updated Date
2020-03-20T09:22:14.000
Closed Date
2019-10-04T11:50:23.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76923788397837000,-96.90984542150512000)
Unique Key
500t000000N4JaBAAV
20-00023056
Service Request Number: 20-00023056 • Address: 4326 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00023056
Address
4326 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
3
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-24T00:59:00.000
Status
Closed
Created Date
2020-01-08T13:29:28.000
Updated Date
2020-03-20T10:36:50.000
Closed Date
2020-01-08T13:29:28.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72021877955741000,-96.89039611769007000)
Unique Key
500t000000Q0KZ1AAN
20-00029373
Service Request Number: 20-00029373 • Address: 4224 WINDHAVEN LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00029373
Address
4224 WINDHAVEN LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-01-28T00:59:00.000
Status
Closed
Created Date
2020-01-10T09:10:07.000
Updated Date
2020-03-20T10:55:41.000
Closed Date
2020-01-10T09:10:07.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00754774756435000,-96.83866735559636000)
Unique Key
500t000000Q0acoAAB
20-00285644
Service Request Number: 20-00285644 • Address: STEMMONS AVE & W COLORADO BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00285644
Address
STEMMONS AVE & W COLORADO BLVD, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-20T08:52:49.000
Updated Date
2020-03-20T08:59:19.000
Closed Date
2020-03-20T08:52:49.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75905005188790000,-96.82411739275051000)
Unique Key
500t000000TDFNlAAP
20-00740914
Service Request Number: 20-00740914 • Address: 3393 HEDGEROW DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00740914
Address
3393 HEDGEROW DR, DALLAS, TX, 75235
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-09-21T23:59:00.000
Status
Closed
Created Date
2020-07-17T13:15:35.000
Updated Date
2020-09-21T10:16:44.000
Closed Date
2020-07-17T13:15:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82708155442135000,-96.82507214870648000)
Unique Key
500t000000XblwzAAB
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