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311-March2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.

Services 311 Dataset 7b63-snfz 18 fields
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Showing 50 real records
18-00090181
Service Request Number: 18-00090181 • Address: N COCKRELL HILL RD & W DAVIS ST, DALLAS, TX • City Council District: 3
Service Request Number
18-00090181
Address
N COCKRELL HILL RD & W DAVIS ST, DALLAS, TX
City Council District
3
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-05T10:22:06.000
Status
Closed
Created Date
2018-03-01T10:22:06.000
Update Date
2018-03-01T11:26:04.000
Closed Date
2018-03-01T11:26:04.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2463031.6644768
Y Coordinate
6959446.61486948
Lat Long Location
{"type":"Point","coordinates":[-96.891403,32.749735]}
Unique Key
1314779211
18-00090182
Service Request Number: 18-00090182 • Address: 8300 SAN LEANDRO DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
18-00090182
Address
8300 SAN LEANDRO DR, DALLAS, TX 75218
City Council District
9
Department
Trinity Watershed Management
Service Request Type
Creek/Culvert Maintenance -TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2018-07-09T10:22:17.000
Status
Closed
Created Date
2018-03-01T10:22:17.000
Update Date
2018-07-09T17:36:43.000
Closed Date
2018-07-09T17:36:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2517326.32914485
Y Coordinate
6982804.4531661
Lat Long Location
{"type":"Point","coordinates":[-96.713562,32.811441]}
Unique Key
1314779258
18-00090183
Service Request Number: 18-00090183 • Address: 8300 SAN LEANDRO DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
18-00090183
Address
8300 SAN LEANDRO DR, DALLAS, TX 75218
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-08T10:22:28.000
Status
Closed
Created Date
2018-03-01T10:22:28.000
Update Date
2018-03-02T16:32:03.000
Closed Date
2018-03-02T16:32:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2517326.32914485
Y Coordinate
6982804.4531661
Lat Long Location
{"type":"Point","coordinates":[-96.713562,32.811441]}
Unique Key
1314779326
18-00090184
Service Request Number: 18-00090184 • Address: 2809 COOMBS CREEK DR, DALLAS, TX 75211 • City Council District: 3
Service Request Number
18-00090184
Address
2809 COOMBS CREEK DR, DALLAS, TX 75211
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-08T10:22:36.000
Status
Closed
Created Date
2018-03-01T10:22:36.000
Update Date
2018-03-02T10:22:13.000
Closed Date
2018-03-02T10:22:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2466354.29669718
Y Coordinate
6947532.64769989
Lat Long Location
{"type":"Point","coordinates":[-96.881161,32.716924]}
Unique Key
1314779376
18-00090189
Service Request Number: 18-00090189 • Address: 3936 SILVERHILL DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
18-00090189
Address
3936 SILVERHILL DR, DALLAS, TX 75241
City Council District
8
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-02T10:24:33.000
Status
Closed
Created Date
2018-03-01T10:24:33.000
Update Date
2018-03-01T15:05:44.000
Closed Date
2018-03-01T15:05:44.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2504595.99641171
Y Coordinate
6929959.55113004
Lat Long Location
{"type":"Point","coordinates":[-96.757751,32.666801]}
Unique Key
1314779755
18-00090192
Service Request Number: 18-00090192 • Address: 10524 SAND SPRINGS AVE, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00090192
Address
10524 SAND SPRINGS AVE, DALLAS, 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-15T10:26:13.000
Status
Closed
Created Date
2018-03-01T10:26:13.000
Update Date
2018-03-13T15:29:53.000
Closed Date
2018-03-13T15:29:53.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2539553.07293428
Y Coordinate
6963734.94774814
Lat Long Location
{"type":"Point","coordinates":[-96.642241,32.75802]}
Unique Key
1314780001
18-00090193
Service Request Number: 18-00090193 • Address: 3632 VALLEY RIDGE RD, DALLAS, TX 75220 • City Council District: 6
Service Request Number
18-00090193
Address
3632 VALLEY RIDGE RD, DALLAS, TX 75220
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-29T10:26:33.000
Status
Closed
Created Date
2018-03-01T10:26:33.000
Update Date
2018-03-02T13:41:13.000
Closed Date
2018-03-02T13:41:13.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2472483.67829767
Y Coordinate
7006048.23876456
Lat Long Location
{"type":"Point","coordinates":[-96.858027,32.877534]}
Unique Key
1314780088
18-00090195
Service Request Number: 18-00090195 • Address: 4930 GURLEY AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
18-00090195
Address
4930 GURLEY AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-12T10:27:09.000
Status
Duplicate (open)
Created Date
2018-03-01T10:27:09.000
Update Date
2018-03-01T10:27:09.000
Closed Date
2018-03-01T10:27:09.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2504399.87580497
Y Coordinate
6974532.93498213
Lat Long Location
{"type":"Point","coordinates":[-96.755529,32.789711]}
Unique Key
1314780168
18-00090197
Service Request Number: 18-00090197 • Address: 2000 N PRAIRIE AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
18-00090197
Address
2000 N PRAIRIE AVE, DALLAS, TX 75204
City Council District
2
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-15T10:28:00.000
Status
Closed
Created Date
2018-03-01T10:28:00.000
Update Date
2018-03-01T15:51:59.000
Closed Date
2018-03-01T15:51:59.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2497063.11839976
Y Coordinate
6981101.15583912
Lat Long Location
{"type":"Point","coordinates":[-96.779362,32.807467]}
Unique Key
1314780265
18-00090202
Service Request Number: 18-00090202 • Address: 7423 FOX CROSSING CT, DALLAS, 75232 • City Council District: 8
Service Request Number
18-00090202
Address
7423 FOX CROSSING CT, DALLAS, 75232
City Council District
8
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-08T10:29:38.000
Status
Closed
Created Date
2018-03-01T10:29:38.000
Update Date
2018-03-06T09:24:56.000
Closed Date
2018-03-06T09:24:56.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2475013.36593037
Y Coordinate
6925920.11742206
Lat Long Location
{"type":"Point","coordinates":[-96.854027,32.65707]}
Unique Key
1314780614
18-00090199
Service Request Number: 18-00090199 • Address: 2000 N PRAIRIE AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
18-00090199
Address
2000 N PRAIRIE AVE, DALLAS, TX 75204
City Council District
2
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-15T10:29:44.000
Status
Duplicate (closed)
Created Date
2018-03-01T10:29:44.000
Update Date
2018-03-01T15:51:52.000
Closed Date
2018-03-01T15:51:53.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2497063.11839976
Y Coordinate
6981101.15583912
Lat Long Location
{"type":"Point","coordinates":[-96.779362,32.807467]}
Unique Key
1314780627
18-00090207
Service Request Number: 18-00090207 • Address: 7010 WOODARD AVE, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00090207
Address
7010 WOODARD AVE, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-04-12T10:30:30.000
Status
Closed
Created Date
2018-03-01T10:30:30.000
Update Date
2018-03-30T12:53:21.000
Closed Date
2018-03-30T12:53:22.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521809.2114454
Y Coordinate
6968296.70756725
Lat Long Location
{"type":"Point","coordinates":[-96.699527,32.771371]}
Unique Key
1314780911
18-00090211
Service Request Number: 18-00090211 • Address: 7923 OLUSTA DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
18-00090211
Address
7923 OLUSTA DR, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-29T10:31:24.000
Status
Lien Hold
Created Date
2018-03-01T10:31:24.000
Update Date
2018-09-22T01:00:04.000
Closed Date
2018-09-22T01:00:04.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2526351.66844223
Y Coordinate
6946427.87315336
Lat Long Location
{"type":"Point","coordinates":[-96.686171,32.710972]}
Unique Key
1314781091
18-00090212
Service Request Number: 18-00090212 • Address: 10023 BOSTON PL, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00090212
Address
10023 BOSTON PL, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Rodents/Vector Control - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-31T10:31:49.000
Status
Closed
Created Date
2018-03-01T10:31:49.000
Update Date
2018-03-13T11:11:35.000
Closed Date
2018-03-13T11:11:35.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2537039.25709616
Y Coordinate
6944306.25623365
Lat Long Location
{"type":"Point","coordinates":[-96.651208,32.704609]}
Unique Key
1314781152
18-00090214
Service Request Number: 18-00090214 • Address: 4229 URBAN AVE, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00090214
Address
4229 URBAN AVE, DALLAS, 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Prohibited Rooster - DAS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-12T10:32:42.000
Status
Closed
Created Date
2018-03-01T10:32:42.000
Update Date
2018-03-01T15:31:06.000
Closed Date
2018-03-01T15:31:06.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2522750.67419296
Y Coordinate
6969285.30402868
Lat Long Location
{"type":"Point","coordinates":[-96.696499,32.774525]}
Unique Key
1314781231
18-00090215
Service Request Number: 18-00090215 • Address: CAPITOL AVE & KIRBY ST, DALLAS, • City Council District: 2
Service Request Number
18-00090215
Address
CAPITOL AVE & KIRBY ST, DALLAS,
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-06T10:32:42.000
Status
Closed
Created Date
2018-03-01T10:32:42.000
Update Date
2018-03-03T09:21:41.000
Closed Date
2018-03-03T09:21:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2495644.68874667
Y Coordinate
6981804.33027759
Lat Long Location
{"type":"Point","coordinates":[-96.783972,32.809733]}
Unique Key
1314781344
18-00090216
Service Request Number: 18-00090216 • Address: 7419 FOX CROSSING CT, DALLAS, TX 75232 • City Council District: 8
Service Request Number
18-00090216
Address
7419 FOX CROSSING CT, DALLAS, TX 75232
City Council District
8
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-12T10:32:57.000
Status
Closed
Created Date
2018-03-01T10:32:57.000
Update Date
2018-03-02T10:25:21.000
Closed Date
2018-03-02T10:25:21.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2475013.23272223
Y Coordinate
6925925.69517356
Lat Long Location
{"type":"Point","coordinates":[-96.854027,32.65707]}
Unique Key
1314781458
18-00090218
Service Request Number: 18-00090218 • Address: 4526 DEERE ST, DALLAS, TX 75204 • City Council District: 2
Service Request Number
18-00090218
Address
4526 DEERE ST, DALLAS, TX 75204
City Council District
2
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-15T10:33:47.000
Status
Closed
Created Date
2018-03-01T10:33:47.000
Update Date
2018-03-01T16:07:33.000
Closed Date
2018-03-01T16:07:33.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2495692.53675467
Y Coordinate
6980969.66732747
Lat Long Location
{"type":"Point","coordinates":[-96.784005,32.807404]}
Unique Key
1314781569
18-00090219
Service Request Number: 18-00090219 • Address: 7408 FOX CROSSING CT, DALLAS, TX 75232 • City Council District: 8
Service Request Number
18-00090219
Address
7408 FOX CROSSING CT, DALLAS, TX 75232
City Council District
8
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-29T10:33:52.000
Status
Closed
Created Date
2018-03-01T10:33:52.000
Update Date
2018-03-05T08:50:51.000
Closed Date
2018-03-05T08:50:51.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2475052.88829972
Y Coordinate
6925940.59456198
Lat Long Location
{"type":"Point","coordinates":[-96.854027,32.656969]}
Unique Key
1314781609
18-00090223
Service Request Number: 18-00090223 • Address: 400 OLIVE ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
18-00090223
Address
400 OLIVE ST, DALLAS, TX 75201
City Council District
14
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-21T10:34:58.000
Status
Closed
Created Date
2018-03-01T10:34:58.000
Update Date
2018-03-01T10:36:05.000
Closed Date
2018-03-01T10:36:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2492599.85168332
Y Coordinate
6972553.90834181
Lat Long Location
{"type":"Point","coordinates":[-89.52121,37.315471]}
Unique Key
1314781839
18-00090224
Service Request Number: 18-00090224 • Address: 2810 BRANDON ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
18-00090224
Address
2810 BRANDON ST, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-08T10:35:08.000
Status
Closed
Created Date
2018-03-01T10:35:08.000
Update Date
2018-03-02T10:21:03.000
Closed Date
2018-03-02T10:21:03.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2470695.84295854
Y Coordinate
6953101.41898371
Lat Long Location
{"type":"Point","coordinates":[-96.866826,32.731869]}
Unique Key
1314781938
18-00090227
Service Request Number: 18-00090227 • Address: 3714 MIDDLEFIELD RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
18-00090227
Address
3714 MIDDLEFIELD RD, DALLAS, TX 75253
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-15T10:35:18.000
Status
Closed
Created Date
2018-03-01T10:35:18.000
Update Date
2018-03-02T12:54:05.000
Closed Date
2018-03-02T12:54:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2535770.53293708
Y Coordinate
6926394.10684085
Lat Long Location
{"type":"Point","coordinates":[-96.656884,32.655604]}
Unique Key
1314781998
18-00090230
Service Request Number: 18-00090230 • Address: 8143 NELSON DR, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00090230
Address
8143 NELSON DR, DALLAS, 75227
City Council District
7
Department
Street Services
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-02T10:36:15.000
Status
Closed
Created Date
2018-03-01T10:36:15.000
Update Date
2018-03-01T13:57:12.000
Closed Date
2018-03-01T13:57:12.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2527535.60060591
Y Coordinate
6968341.34025376
Lat Long Location
{"type":"Point","coordinates":[-96.680875,32.771113]}
Unique Key
1314782196
18-00090231
Service Request Number: 18-00090231 • Address: 8853 FOREST HILLS BLVD, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00090231
Address
8853 FOREST HILLS BLVD, DALLAS, 75218
City Council District
9
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-15T10:36:26.000
Status
Closed
Created Date
2018-03-01T10:36:26.000
Update Date
2018-03-02T15:18:12.000
Closed Date
2018-03-02T15:18:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2518562.95046203
Y Coordinate
6987279.79532134
Lat Long Location
{"type":"Point","coordinates":[-80.242797,26.267729]}
Unique Key
1314782202
18-00090233
Service Request Number: 18-00090233 • Address: 400 OLIVE ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
18-00090233
Address
400 OLIVE ST, DALLAS, TX 75201
City Council District
14
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-21T10:37:01.000
Status
Closed
Created Date
2018-03-01T10:37:01.000
Update Date
2018-03-01T10:37:54.000
Closed Date
2018-03-01T10:37:54.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2492599.85168332
Y Coordinate
6972553.90834181
Lat Long Location
{"type":"Point","coordinates":[-89.52121,37.315471]}
Unique Key
1314782346
18-00090234
Service Request Number: 18-00090234 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00090234
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-21T10:37:21.000
Status
Closed
Created Date
2018-03-01T10:37:21.000
Update Date
2018-03-01T10:40:06.000
Closed Date
2018-03-01T10:40:07.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
{"type":"Point","coordinates":[-96.85281,32.85262]}
Unique Key
1314782433
18-00090235
Service Request Number: 18-00090235 • Address: 2385 N CARROLL AVE, DALLAS, 75204 • City Council District: 2
Service Request Number
18-00090235
Address
2385 N CARROLL AVE, DALLAS, 75204
City Council District
2
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-15T10:37:32.000
Status
Closed
Created Date
2018-03-01T10:37:32.000
Update Date
2018-03-02T16:03:13.000
Closed Date
2018-03-02T16:03:13.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2495012.92957719
Y Coordinate
6981094.56847726
Lat Long Location
{"type":"Point","coordinates":[-96.78548,32.807171]}
Unique Key
1314782431
18-00090237
Service Request Number: 18-00090237 • Address: 4235 ROSELAND AVE, DALLAS, 75204 • City Council District: 2
Service Request Number
18-00090237
Address
4235 ROSELAND AVE, DALLAS, 75204
City Council District
2
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-15T10:40:13.000
Status
Closed
Created Date
2018-03-01T10:40:13.000
Update Date
2018-03-02T16:08:31.000
Closed Date
2018-03-02T16:08:31.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2495757.33968861
Y Coordinate
6978830.4123499
Lat Long Location
{"type":"Point","coordinates":[-96.78381,32.801433]}
Unique Key
1314782664
18-00090240
Service Request Number: 18-00090240 • Address: 4156 LEMMON AVE, DALLAS, 75219 • City Council District: 14
Service Request Number
18-00090240
Address
4156 LEMMON AVE, DALLAS, 75219
City Council District
14
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-31T10:40:13.000
Status
Closed
Created Date
2018-03-01T10:40:13.000
Update Date
2018-03-07T10:47:16.000
Closed Date
2018-03-07T10:47:16.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2487805.31949781
Y Coordinate
6983777.64656987
Lat Long Location
{"type":"Point","coordinates":[-96.809701,32.815496]}
Unique Key
1314782675
18-00090243
Service Request Number: 18-00090243 • Address: 4412 BRASS WAY, DALLAS, TX 75236 • City Council District: 3
Service Request Number
18-00090243
Address
4412 BRASS WAY, DALLAS, TX 75236
City Council District
3
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-09T10:40:13.000
Status
Closed
Created Date
2018-03-01T10:40:13.000
Update Date
2018-05-04T07:56:46.000
Closed Date
2018-05-04T07:56:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2463249.17616963
Y Coordinate
6935717.19197233
Lat Long Location
{"type":"Point","coordinates":[-96.891874,32.684434]}
Unique Key
1314782678
18-00090247
Service Request Number: 18-00090247 • Address: 3303 SOUTHERN OAKS BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00090247
Address
3303 SOUTHERN OAKS BLVD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
A/C Inoperable Apts - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-03-08T10:40:14.000
Status
Closed
Created Date
2018-03-01T10:40:14.000
Update Date
2018-03-03T16:03:28.000
Closed Date
2018-03-03T16:03:28.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2499440.36059963
Y Coordinate
6949030.73902273
Lat Long Location
{"type":"Point","coordinates":[-96.773913,32.718457]}
Unique Key
1314782646
18-00090242
Service Request Number: 18-00090242 • Address: 699 N BECKLEY AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
18-00090242
Address
699 N BECKLEY AVE, DALLAS, TX 75203
City Council District
1
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-02T10:40:15.000
Status
Closed
Created Date
2018-03-01T10:40:15.000
Update Date
2018-03-01T13:59:58.000
Closed Date
2018-03-01T13:59:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2484045.78112344
Y Coordinate
6960149.18605496
Lat Long Location
{"type":"Point","coordinates":[-81.099606,26.829226]}
Unique Key
1314782645
18-00090244
Service Request Number: 18-00090244 • Address: 3200 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00090244
Address
3200 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Police Department
Service Request Type
Handicap Parking - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-11T10:40:17.000
Status
Duplicate (closed)
Created Date
2018-03-01T10:40:17.000
Update Date
2018-03-02T14:32:19.000
Closed Date
2018-03-02T14:32:20.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2490806.70887995
Y Coordinate
6944928.34328366
Lat Long Location
{"type":"Point","coordinates":[-96.801808,32.70841]}
Unique Key
1314782659
18-00090245
Service Request Number: 18-00090245 • Address: 400 OLIVE ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
18-00090245
Address
400 OLIVE ST, DALLAS, TX 75201
City Council District
14
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-21T10:40:21.000
Status
Closed
Created Date
2018-03-01T10:40:21.000
Update Date
2018-03-01T10:41:04.000
Closed Date
2018-03-01T10:41:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2492599.85168332
Y Coordinate
6972553.90834181
Lat Long Location
{"type":"Point","coordinates":[-89.52121,37.315471]}
Unique Key
1314782921
18-00090250
Service Request Number: 18-00090250 • Address: 400 OLIVE ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
18-00090250
Address
400 OLIVE ST, DALLAS, TX 75201
City Council District
14
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-21T10:41:54.000
Status
Closed
Created Date
2018-03-01T10:41:54.000
Update Date
2018-03-01T10:42:30.000
Closed Date
2018-03-01T10:42:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2492599.85168332
Y Coordinate
6972553.90834181
Lat Long Location
{"type":"Point","coordinates":[-89.52121,37.315471]}
Unique Key
1314783176
18-00090251
Service Request Number: 18-00090251 • Address: BRANDON ST & PIERCE ST, DALLAS, TX • City Council District: 1
Service Request Number
18-00090251
Address
BRANDON ST & PIERCE ST, DALLAS, TX
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-08T10:42:09.000
Status
Closed
Created Date
2018-03-01T10:42:09.000
Update Date
2018-03-02T10:20:24.000
Closed Date
2018-03-02T10:20:24.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2470817.29985198
Y Coordinate
6953131.5723166
Lat Long Location
{"type":"Point","coordinates":[-96.866324,32.731901]}
Unique Key
1314783229
18-00090256
Service Request Number: 18-00090256 • Address: 9350 SKILLMAN ST, DALLAS, TX 75243 • City Council District: 10
Service Request Number
18-00090256
Address
9350 SKILLMAN ST, DALLAS, TX 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-08-20T10:43:01.000
Status
Closed
Created Date
2018-03-01T10:43:01.000
Update Date
2018-03-01T15:45:36.000
Closed Date
2018-03-01T15:45:36.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2516866.98145765
Y Coordinate
7016455.28749179
Lat Long Location
{"type":"Point","coordinates":[-96.712234,32.904712]}
Unique Key
1314783422
18-00090254
Service Request Number: 18-00090254 • Address: 2215 LAPSLEY ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00090254
Address
2215 LAPSLEY ST, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-08-20T10:43:07.000
Status
Closed
Created Date
2018-03-01T10:43:07.000
Update Date
2018-07-16T10:46:12.000
Closed Date
2018-07-16T10:46:12.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2457502.86347662
Y Coordinate
6966624.97104759
Lat Long Location
{"type":"Point","coordinates":[-96.909026,32.76998]}
Unique Key
1314783447
18-00090258
Service Request Number: 18-00090258 • Address: 1045 S BUCKNER BLVD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00090258
Address
1045 S BUCKNER BLVD, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-02T10:43:31.000
Status
Closed
Created Date
2018-03-01T10:43:31.000
Update Date
2018-03-01T16:02:33.000
Closed Date
2018-03-01T16:02:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2527182.25894333
Y Coordinate
6953357.27787965
Lat Long Location
{"type":"Point","coordinates":[-96.682992,32.730493]}
Unique Key
1314783580
18-00090257
Service Request Number: 18-00090257 • Address: 400 OLIVE ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
18-00090257
Address
400 OLIVE ST, DALLAS, TX 75201
City Council District
14
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-21T10:43:32.000
Status
Closed
Created Date
2018-03-01T10:43:32.000
Update Date
2018-03-01T10:44:30.000
Closed Date
2018-03-01T10:44:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2492599.85168332
Y Coordinate
6972553.90834181
Lat Long Location
{"type":"Point","coordinates":[-89.52121,37.315471]}
Unique Key
1314783583
18-00090261
Service Request Number: 18-00090261 • Address: 587 EVERGREEN ST, DALLAS, 75201 • City Council District: 2
Service Request Number
18-00090261
Address
587 EVERGREEN ST, DALLAS, 75201
City Council District
2
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-15T10:44:25.000
Status
Closed
Created Date
2018-03-01T10:44:25.000
Update Date
2018-03-02T15:55:05.000
Closed Date
2018-03-02T15:55:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2492566.09214197
Y Coordinate
6970004.86717167
Lat Long Location
{"type":"Point","coordinates":[-90.142163,32.432443]}
Unique Key
1314783812
18-00090265
Service Request Number: 18-00090265 • Address: 2552 TEALMONT TRL, DALLAS, TX 75211 • City Council District: 3
Service Request Number
18-00090265
Address
2552 TEALMONT TRL, DALLAS, TX 75211
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-08T10:45:00.000
Status
Closed
Created Date
2018-03-01T10:45:00.000
Update Date
2018-03-02T14:34:51.000
Closed Date
2018-03-02T14:34:51.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2457702.25433265
Y Coordinate
6948186.82636841
Lat Long Location
{"type":"Point","coordinates":[-96.909281,32.718447]}
Unique Key
1314784085
18-00090266
Service Request Number: 18-00090266 • Address: 400 OLIVE ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
18-00090266
Address
400 OLIVE ST, DALLAS, TX 75201
City Council District
14
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-21T10:45:11.000
Status
Closed
Created Date
2018-03-01T10:45:11.000
Update Date
2018-03-01T10:46:01.000
Closed Date
2018-03-01T10:46:01.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2492599.85168332
Y Coordinate
6972553.90834181
Lat Long Location
{"type":"Point","coordinates":[-89.52121,37.315471]}
Unique Key
1314784160
18-00090267
Service Request Number: 18-00090267 • Address: 7010 WOODARD AVE, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00090267
Address
7010 WOODARD AVE, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-29T10:45:37.000
Status
Closed
Created Date
2018-03-01T10:45:37.000
Update Date
2018-03-30T12:50:35.000
Closed Date
2018-03-30T12:50:35.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521809.2114454
Y Coordinate
6968296.70756725
Lat Long Location
{"type":"Point","coordinates":[-96.699527,32.771371]}
Unique Key
1314784246
18-00090269
Service Request Number: 18-00090269 • Address: S LLEWELLYN AVE & BROOKS AVE, DALLAS, TX • City Council District: 1
Service Request Number
18-00090269
Address
S LLEWELLYN AVE & BROOKS AVE, DALLAS, TX
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-06T10:46:44.000
Status
Closed
Created Date
2018-03-01T10:46:44.000
Update Date
2018-03-05T13:46:03.000
Closed Date
2018-03-05T13:46:03.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2481302.67216353
Y Coordinate
6954868.81863438
Lat Long Location
{"type":"Point","coordinates":[-96.83217,32.736268]}
Unique Key
1314784394
18-00090271
Service Request Number: 18-00090271 • Address: 1400 FIREBIRD DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
18-00090271
Address
1400 FIREBIRD DR, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-29T10:47:01.000
Status
Closed
Created Date
2018-03-01T10:47:01.000
Update Date
2018-03-12T16:45:55.000
Closed Date
2018-03-12T16:45:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2492051.79739125
Y Coordinate
6928561.00221414
Lat Long Location
{"type":"Point","coordinates":[-96.797894,32.665333]}
Unique Key
1314784467
18-00090272
Service Request Number: 18-00090272 • Address: 1200 NORTH ST, DALLAS, 75203 • City Council District: 4
Service Request Number
18-00090272
Address
1200 NORTH ST, DALLAS, 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-29T10:47:27.000
Status
Closed
Created Date
2018-03-01T10:47:27.000
Update Date
2018-03-05T08:57:53.000
Closed Date
2018-03-05T08:57:53.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2489047.13564312
Y Coordinate
6958939.79781604
Lat Long Location
{"type":"Point","coordinates":[-83.447482,39.546598]}
Unique Key
1314784630
18-00090273
Service Request Number: 18-00090273 • Address: 6490 FISHER RD, DALLAS, 75214 • City Council District: 14
Service Request Number
18-00090273
Address
6490 FISHER RD, DALLAS, 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-12T10:49:25.000
Status
Closed
Created Date
2018-03-01T10:49:25.000
Update Date
2018-03-07T14:26:20.000
Closed Date
2018-03-07T14:26:20.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2506137.94257475
Y Coordinate
6997646.18667371
Lat Long Location
{"type":"Point","coordinates":[-85.367317,43.388159]}
Unique Key
1314784778
18-00090278
Service Request Number: 18-00090278 • Address: 1200 NORTH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
18-00090278
Address
1200 NORTH ST, DALLAS, TX 75203
City Council District
4
Department
Public Works Department
Service Request Type
Street Sweeping - PBW
Ert Estimated Response Time
12
Overall Service Request Due Date
2018-04-12T10:51:52.000
Status
Closed
Created Date
2018-03-01T10:51:52.000
Update Date
2018-03-14T06:27:47.000
Closed Date
2018-03-14T06:27:47.000
Outcome
Resolved - Information Provided
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2489047.13564312
Y Coordinate
6958939.79781604
Unique Key
1314785208
18-00090280
Service Request Number: 18-00090280 • Address: 7222 FAIR OAKS AVE, DALLAS, TX 75231 • City Council District: 13
Service Request Number
18-00090280
Address
7222 FAIR OAKS AVE, DALLAS, TX 75231
City Council District
13
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-08-20T10:53:27.000
Status
Closed
Created Date
2018-03-01T10:53:27.000
Update Date
2018-03-01T15:48:23.000
Closed Date
2018-03-01T15:48:23.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2503732.64773344
Y Coordinate
7005401.27786466
Lat Long Location
{"type":"Point","coordinates":[-96.755689,32.874878]}
Unique Key
1314785364
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