Ask DFW Browse All Data Public Safety Transportation Health Buildings

311-March2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.

Services 311 Dataset 7b63-snfz 18 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
18-00089722
Service Request Number: 18-00089722 • Address: 6727 WALNUT HILL LN, DALLAS, TX 75230 • City Council District: 13
Service Request Number
18-00089722
Address
6727 WALNUT HILL LN, DALLAS, TX 75230
City Council District
13
Department
Public Works Department
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-09T08:13:03.000
Status
Closed
Created Date
2018-03-01T08:13:03.000
Update Date
2018-03-28T10:13:25.000
Closed Date
2018-03-28T10:13:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2493490.28257996
Y Coordinate
7007361.90287805
Lat Long Location
{"type":"Point","coordinates":[-96.789053,32.87996]}
Unique Key
1314748735
18-00089723
Service Request Number: 18-00089723 • Address: 2007 FERNWOOD AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00089723
Address
2007 FERNWOOD AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-06T08:13:05.000
Status
Closed
Created Date
2018-03-01T08:13:05.000
Update Date
2018-03-02T15:53:37.000
Closed Date
2018-03-02T15:53:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488543.11209452
Y Coordinate
6950440.26499935
Lat Long Location
{"type":"Point","coordinates":[-96.808689,32.723713]}
Unique Key
1314748771
18-00089724
Service Request Number: 18-00089724 • Address: 3298 W DAVIS ST, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00089724
Address
3298 W DAVIS ST, DALLAS, 75211
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-15T08:13:33.000
Status
Closed
Created Date
2018-03-01T08:13:33.000
Update Date
2018-03-02T15:37:24.000
Closed Date
2018-03-02T15:37:24.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2468365.25866204
Y Coordinate
6959482.80826667
Lat Long Location
{"type":"Point","coordinates":[-96.874021,32.749482]}
Unique Key
1314748865
18-00089726
Service Request Number: 18-00089726 • Address: 461 N EDGEFIELD AVE, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00089726
Address
461 N EDGEFIELD AVE, DALLAS, 75208
City Council District
1
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-09T08:14:02.000
Status
Closed
Created Date
2018-03-01T08:14:02.000
Update Date
2018-03-03T16:33:57.000
Closed Date
2018-03-03T16:33:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2477552.60871819
Y Coordinate
6959322.9178041
Lat Long Location
{"type":"Point","coordinates":[-96.844067,32.749127]}
Unique Key
1314748906
18-00089727
Service Request Number: 18-00089727 • Address: BOEDEKER ST & W NORTHWEST HWY, DALLAS, TX • City Council District: 13
Service Request Number
18-00089727
Address
BOEDEKER ST & W NORTHWEST HWY, DALLAS, TX
City Council District
13
Department
Street Services
Service Request Type
Traffic Signal - Timing - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-07T08:14:11.000
Status
Closed
Created Date
2018-03-01T08:14:11.000
Update Date
2018-03-01T13:37:28.000
Closed Date
2018-03-01T13:37:28.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2497626.49932439
Y Coordinate
7002184.64247385
Unique Key
1314749033
18-00089728
Service Request Number: 18-00089728 • Address: 420 W LAWSON RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
18-00089728
Address
420 W LAWSON RD, DALLAS, TX 75253
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-02T08:14:29.000
Status
Closed
Created Date
2018-03-01T08:14:29.000
Update Date
2018-03-01T16:27:06.000
Closed Date
2018-03-01T16:27:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2559840.96092859
Y Coordinate
6941768.81095472
Lat Long Location
{"type":"Point","coordinates":[-96.578213,32.696132]}
Unique Key
1314749106
18-00089729
Service Request Number: 18-00089729 • Address: 8000 FERGUSON RD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
18-00089729
Address
8000 FERGUSON RD, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-03-08T08:14:53.000
Status
Closed
Created Date
2018-03-01T08:14:53.000
Update Date
2018-03-01T08:22:01.000
Closed Date
2018-03-01T08:22:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2517289.00130133
Y Coordinate
6979281.99771684
Lat Long Location
{"type":"Point","coordinates":[-104.594724,38.949142]}
Unique Key
1314749187
18-00089730
Service Request Number: 18-00089730 • Address: 2986 COOMBS CREEK DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
18-00089730
Address
2986 COOMBS CREEK DR, DALLAS, TX 75233
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-06T08:15:26.000
Status
Closed
Created Date
2018-03-01T08:15:26.000
Update Date
2018-03-01T08:20:29.000
Closed Date
2018-03-01T08:20:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2466134.55933245
Y Coordinate
6946068.76077529
Lat Long Location
{"type":"Point","coordinates":[-96.882025,32.712698]}
Unique Key
1314749270
18-00089731
Service Request Number: 18-00089731 • Address: 4531 COLUMBIA AVE, DALLAS, TX 75226 • City Council District: 2
Service Request Number
18-00089731
Address
4531 COLUMBIA AVE, DALLAS, TX 75226
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-08T08:15:51.000
Status
Closed
Created Date
2018-03-01T08:15:51.000
Update Date
2018-03-02T16:31:17.000
Closed Date
2018-03-02T16:31:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2500879.35275255
Y Coordinate
6975551.45470944
Lat Long Location
{"type":"Point","coordinates":[-96.766885,32.792547]}
Unique Key
1314749421
18-00089733
Service Request Number: 18-00089733 • Address: 3519 FOREST LN, DALLAS, TX 75234 • City Council District: 6
Service Request Number
18-00089733
Address
3519 FOREST LN, DALLAS, TX 75234
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-02T08:16:10.000
Status
Closed
Created Date
2018-03-01T08:16:10.000
Update Date
2018-03-01T09:34:05.000
Closed Date
2018-03-01T09:34:05.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2471325.7634805
Y Coordinate
7017833.36460649
Lat Long Location
{"type":"Point","coordinates":[-83.070413,42.460755]}
Unique Key
1314749519
18-00089734
Service Request Number: 18-00089734 • Address: 926 S FRANKLIN ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
18-00089734
Address
926 S FRANKLIN ST, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-02T08:16:21.000
Status
Closed
Created Date
2018-03-01T08:16:21.000
Update Date
2018-03-01T16:19:39.000
Closed Date
2018-03-01T16:19:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2473029.09340929
Y Coordinate
6954843.45984408
Lat Long Location
{"type":"Point","coordinates":[-96.859133,32.736187]}
Unique Key
1314749577
18-00089735
Service Request Number: 18-00089735 • Address: 7944 VALENTINE CT, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00089735
Address
7944 VALENTINE CT, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-15T08:16:30.000
Status
Closed
Created Date
2018-03-01T08:16:30.000
Update Date
2018-03-02T11:21:05.000
Closed Date
2018-03-02T11:21:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2526309.52606518
Y Coordinate
6957358.54263063
Lat Long Location
{"type":"Point","coordinates":[-96.685713,32.741011]}
Unique Key
1314749658
18-00089738
Service Request Number: 18-00089738 • Address: 2414 ROUTH ST, DALLAS, TX 75204 • City Council District: 14
Service Request Number
18-00089738
Address
2414 ROUTH ST, DALLAS, TX 75204
City Council District
14
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-15T08:17:44.000
Status
Closed
Created Date
2018-03-01T08:17:44.000
Update Date
2018-03-01T15:17:55.000
Closed Date
2018-03-01T15:17:55.000
Priority
Standard
Method Received Description
Web
X Coordinate
2490580.89864851
Y Coordinate
6976622.81460359
Lat Long Location
{"type":"Point","coordinates":[-96.800924,32.79563]}
Unique Key
1314749934
18-00089739
Service Request Number: 18-00089739 • Address: 2319 2ND AVE, DALLAS, TX 75210 • City Council District: 7
Service Request Number
18-00089739
Address
2319 2ND AVE, DALLAS, TX 75210
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-29T08:17:52.000
Status
Closed
Created Date
2018-03-01T08:17:52.000
Update Date
2018-03-28T11:36:49.000
Closed Date
2018-03-28T11:36:49.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2504934.08466572
Y Coordinate
6967400.91349014
Lat Long Location
{"type":"Point","coordinates":[-118.318892,34.035663]}
Unique Key
1314749988
18-00089740
Service Request Number: 18-00089740 • Address: 9803 JENNIE LEE LN, DALLAS, TX 75227 • City Council District: 7
Service Request Number
18-00089740
Address
9803 JENNIE LEE LN, DALLAS, TX 75227
City Council District
7
Department
Wtr - Dallas Water Utilities
Service Request Type
Water General Inquiry - Water Administration - WTR
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-21T08:18:20.000
Status
Closed
Created Date
2018-03-01T08:18:20.000
Update Date
2018-03-02T10:51:33.000
Closed Date
2018-03-02T10:51:33.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2536033.91385458
Y Coordinate
6963347.00336473
Unique Key
1314750041
18-00089741
Service Request Number: 18-00089741 • Address: 11554 E RICKS CIR, DALLAS, TX 75230 • City Council District: 11
Service Request Number
18-00089741
Address
11554 E RICKS CIR, DALLAS, TX 75230
City Council District
11
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-09T08:18:44.000
Status
Closed
Created Date
2018-03-01T08:18:44.000
Update Date
2018-04-02T12:42:11.000
Closed Date
2018-04-02T12:42:11.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2492692.2937264
Y Coordinate
7016609.94959902
Lat Long Location
{"type":"Point","coordinates":[-96.792128,32.905401]}
Unique Key
1314750103
18-00089742
Service Request Number: 18-00089742 • Address: N NORVELL DR & PLEASANT DR, DALLAS, TX • City Council District: 7
Service Request Number
18-00089742
Address
N NORVELL DR & PLEASANT DR, DALLAS, TX
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-02T08:19:00.000
Status
Closed
Created Date
2018-03-01T08:19:00.000
Update Date
2018-03-01T08:59:00.000
Closed Date
2018-03-01T08:59:00.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Phone
X Coordinate
2528762.15988411
Y Coordinate
6967055.4682321
Unique Key
1314750170
18-00089744
Service Request Number: 18-00089744 • Address: 200 N ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00089744
Address
200 N ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Street Services
Service Request Type
Traffic Signal - School Flasher Maintenance - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-07T08:19:27.000
Status
Closed
Created Date
2018-03-01T08:19:27.000
Update Date
2018-03-01T14:04:50.000
Closed Date
2018-03-01T14:04:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2535293.54365815
Y Coordinate
6947643.95426516
Lat Long Location
{"type":"Point","coordinates":[-96.657082,32.714026]}
Unique Key
1314750269
18-00089747
Service Request Number: 18-00089747 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00089747
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-21T08:20:21.000
Status
Closed
Created Date
2018-03-01T08:20:21.000
Update Date
2018-03-01T08:21:04.000
Closed Date
2018-03-01T08:21:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
{"type":"Point","coordinates":[-96.85281,32.85262]}
Unique Key
1314750537
18-00089748
Service Request Number: 18-00089748 • Address: 2353 OATES DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
18-00089748
Address
2353 OATES DR, DALLAS, TX 75228
City Council District
9
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-29T08:21:04.000
Status
Closed
Created Date
2018-03-01T08:21:04.000
Update Date
2018-03-13T08:20:33.000
Closed Date
2018-03-13T08:20:33.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2529073.71568029
Y Coordinate
6986718.03592655
Lat Long Location
{"type":"Point","coordinates":[-117.803802,33.998905]}
Unique Key
1314750608
18-00089749
Service Request Number: 18-00089749 • Address: 19021 MIDWAY RD, DALLAS, TX 75287 • City Council District: 12
Service Request Number
18-00089749
Address
19021 MIDWAY RD, DALLAS, TX 75287
City Council District
12
Department
Code Compliance District Group
Service Request Type
Dumpster Violation - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-05-24T08:21:06.000
Status
Closed
Created Date
2018-03-01T08:21:06.000
Update Date
2018-04-11T15:46:19.000
Closed Date
2018-04-11T15:46:19.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476135.17840956
Y Coordinate
7054656.39398953
Lat Long Location
{"type":"Point","coordinates":[-96.843756,33.011366]}
Unique Key
1314750611
18-00089750
Service Request Number: 18-00089750 • Address: 2900 COOMBS CREEK DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
18-00089750
Address
2900 COOMBS CREEK DR, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-15T08:21:28.000
Status
Closed
Created Date
2018-03-01T08:21:28.000
Update Date
2018-03-01T10:07:27.000
Closed Date
2018-03-01T10:07:27.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2466320.29321965
Y Coordinate
6947156.94898585
Lat Long Location
{"type":"Point","coordinates":[-96.882026,32.712647]}
Unique Key
1314750713
18-00089756
Service Request Number: 18-00089756 • Address: 2344 SCAMMEL DR, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00089756
Address
2344 SCAMMEL DR, DALLAS, 75227
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-03-15T08:23:34.000
Status
Closed
Created Date
2018-03-01T08:23:34.000
Update Date
2018-03-02T16:34:34.000
Closed Date
2018-03-02T16:34:34.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2528837.84069491
Y Coordinate
6961932.44586089
Lat Long Location
{"type":"Point","coordinates":[-96.677241,32.753137]}
Unique Key
1314751039
18-00089759
Service Request Number: 18-00089759 • Address: 8436 CAMPANELLA DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
18-00089759
Address
8436 CAMPANELLA DR, DALLAS, TX 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-04-12T08:25:29.000
Status
Closed
Created Date
2018-03-01T08:25:29.000
Update Date
2018-03-01T08:39:20.000
Closed Date
2018-03-01T08:39:20.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2503574.89723088
Y Coordinate
7021468.63817316
Lat Long Location
{"type":"Point","coordinates":[-96.755966,32.918369]}
Unique Key
1314751342
18-00089763
Service Request Number: 18-00089763 • Address: 9925 ANGORA ST, DALLAS, TX 75218 • City Council District: 9
Service Request Number
18-00089763
Address
9925 ANGORA ST, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Burned Out Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2019-08-09T08:27:51.000
Status
Closed
Created Date
2018-03-01T08:27:51.000
Update Date
2018-03-05T08:57:39.000
Closed Date
2018-03-05T08:57:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2522167.38777221
Y Coordinate
6992198.79725882
Lat Long Location
{"type":"Point","coordinates":[-96.696795,32.837258]}
Unique Key
1314751599
18-00089764
Service Request Number: 18-00089764 • Address: HILLCREST RD & WALNUT HILL LN, DALLAS, TX • City Council District: 13
Service Request Number
18-00089764
Address
HILLCREST RD & WALNUT HILL LN, DALLAS, TX
City Council District
13
Department
Street Services
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-07T08:28:38.000
Status
Duplicate (closed)
Created Date
2018-03-01T08:28:38.000
Update Date
2018-03-01T13:35:43.000
Closed Date
2018-03-01T13:35:43.000
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2494435.98045087
Y Coordinate
7007342.41870868
Lat Long Location
{"type":"Point","coordinates":[-96.786808,32.879889]}
Unique Key
1314751707
18-00089766
Service Request Number: 18-00089766 • Address: 1679 INWOOD RD, DALLAS, 75247 • City Council District: 2
Service Request Number
18-00089766
Address
1679 INWOOD RD, DALLAS, 75247
City Council District
2
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-09T08:28:50.000
Status
Duplicate (closed)
Created Date
2018-03-01T08:28:50.000
Update Date
2018-03-27T09:37:24.000
Closed Date
2018-03-27T09:37:24.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2475680.09921429
Y Coordinate
6982436.39598499
Lat Long Location
{"type":"Point","coordinates":[-96.848976,32.812205]}
Unique Key
1314751785
18-00089767
Service Request Number: 18-00089767 • Address: 821 E 6TH ST, DALLAS, 75203 • City Council District: 1
Service Request Number
18-00089767
Address
821 E 6TH ST, DALLAS, 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-06T08:29:12.000
Status
Closed
Created Date
2018-03-01T08:29:12.000
Update Date
2018-03-01T16:32:39.000
Closed Date
2018-03-01T16:32:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2487453.6643405
Y Coordinate
6961370.50842456
Lat Long Location
{"type":"Point","coordinates":[-98.067998,27.756102]}
Unique Key
1314751889
18-00089768
Service Request Number: 18-00089768 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00089768
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-21T08:29:35.000
Status
Closed
Created Date
2018-03-01T08:29:35.000
Update Date
2018-03-01T08:30:54.000
Closed Date
2018-03-01T08:30:54.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
{"type":"Point","coordinates":[-96.85281,32.85262]}
Unique Key
1314751980
18-00089769
Service Request Number: 18-00089769 • Address: 1250 HARLANDALE AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00089769
Address
1250 HARLANDALE AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-12T08:29:43.000
Status
Closed
Created Date
2018-03-01T08:29:43.000
Update Date
2018-03-07T12:45:05.000
Closed Date
2018-03-07T12:45:06.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488060.65385753
Y Coordinate
6954167.93626607
Lat Long Location
{"type":"Point","coordinates":[-96.810288,32.733862]}
Unique Key
1314752044
18-00089770
Service Request Number: 18-00089770 • Address: 8528 EDEN VALLEY LN, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00089770
Address
8528 EDEN VALLEY LN, DALLAS, TX 75217
City Council District
5
Department
Quality Citywide Group
Service Request Type
Quality SR - CTY
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-08T08:30:02.000
Status
Closed
Created Date
2018-03-01T08:30:02.000
Update Date
2018-03-02T13:28:05.000
Closed Date
2018-03-02T13:28:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2530105.43585049
Y Coordinate
6951673.32406743
Lat Long Location
{"type":"Point","coordinates":[-96.673059,32.725276]}
Unique Key
1314752131
18-00089771
Service Request Number: 18-00089771 • Address: 19019 MIDWAY RD, DALLAS, TX 75287 • City Council District: 12
Service Request Number
18-00089771
Address
19019 MIDWAY RD, DALLAS, TX 75287
City Council District
12
Department
Code Compliance District Group
Service Request Type
Dumpster Violation - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-05-24T08:30:36.000
Status
Closed
Created Date
2018-03-01T08:30:36.000
Update Date
2018-04-11T15:28:49.000
Closed Date
2018-04-11T15:28:49.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476135.12280142
Y Coordinate
7054647.22617411
Lat Long Location
{"type":"Point","coordinates":[-96.843766,33.010848]}
Unique Key
1314752202
18-00089775
Service Request Number: 18-00089775 • Address: 6601 FERNSHAW DR, DALLAS, TX 75248 • City Council District: 12
Service Request Number
18-00089775
Address
6601 FERNSHAW DR, DALLAS, TX 75248
City Council District
12
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-29T08:33:20.000
Status
Closed
Created Date
2018-03-01T08:33:20.000
Update Date
2018-03-14T07:47:07.000
Closed Date
2018-03-14T07:47:07.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491626.55061949
Y Coordinate
7045531.05882673
Lat Long Location
{"type":"Point","coordinates":[-96.793417,32.984982]}
Unique Key
1314752517
18-00089776
Service Request Number: 18-00089776 • Address: 3200 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00089776
Address
3200 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Police Department
Service Request Type
Handicap Parking - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-11T08:33:30.000
Status
Closed
Created Date
2018-03-01T08:33:30.000
Update Date
2018-03-02T14:32:20.000
Closed Date
2018-03-02T14:32:20.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2490806.71050988
Y Coordinate
6944928.34388786
Lat Long Location
{"type":"Point","coordinates":[-96.801808,32.70841]}
Unique Key
1314752570
18-00089778
Service Request Number: 18-00089778 • Address: 2634 SHARPVIEW LN, DALLAS, TX 75228 • City Council District: 7
Service Request Number
18-00089778
Address
2634 SHARPVIEW LN, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-29T08:33:50.000
Status
Closed
Created Date
2018-03-01T08:33:50.000
Update Date
2018-03-14T10:37:38.000
Closed Date
2018-03-14T10:37:38.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2519633.80055032
Y Coordinate
6977253.51592195
Lat Long Location
{"type":"Point","coordinates":[-96.705562,32.796032]}
Unique Key
1314752746
18-00089780
Service Request Number: 18-00089780 • Address: 2100 SUPERIOR ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
18-00089780
Address
2100 SUPERIOR ST, DALLAS, TX 75211
City Council District
1
Department
Police Department
Service Request Type
Traffic Violations - (Chronic) - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-15T08:34:14.000
Status
Closed
Created Date
2018-03-01T08:34:14.000
Update Date
2018-03-05T12:13:51.000
Closed Date
2018-03-05T12:13:51.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2471641.69117782
Y Coordinate
6950289.60692334
Lat Long Location
{"type":"Point","coordinates":[-85.943666,41.689362]}
Unique Key
1314752837
18-00089783
Service Request Number: 18-00089783 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00089783
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-21T08:34:49.000
Status
Closed
Created Date
2018-03-01T08:34:49.000
Update Date
2018-03-01T08:35:41.000
Closed Date
2018-03-01T08:35:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
{"type":"Point","coordinates":[-96.85281,32.85262]}
Unique Key
1314753009
18-00089784
Service Request Number: 18-00089784 • Address: 3200 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00089784
Address
3200 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-03T08:34:59.000
Status
Closed
Created Date
2018-03-01T08:34:59.000
Update Date
2018-03-01T10:46:46.000
Closed Date
2018-03-01T10:46:46.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2490806.71050988
Y Coordinate
6944928.34388786
Lat Long Location
{"type":"Point","coordinates":[-96.801808,32.70841]}
Unique Key
1314753058
18-00089788
Service Request Number: 18-00089788 • Address: 1105 E 9TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
18-00089788
Address
1105 E 9TH ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-15T08:35:32.000
Status
Lien Hold
Created Date
2018-03-01T08:35:32.000
Update Date
2018-09-22T01:00:04.000
Closed Date
2018-09-22T01:00:04.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488576.70091665
Y Coordinate
6959881.01036091
Lat Long Location
{"type":"Point","coordinates":[-94.686192,37.415925]}
Unique Key
1314753308
18-00089790
Service Request Number: 18-00089790 • Address: CALIFORNIA CROSSING RD & LUNA RD, DALLAS, TX • City Council District: 6
Service Request Number
18-00089790
Address
CALIFORNIA CROSSING RD & LUNA RD, DALLAS, TX
City Council District
6
Department
Street Services
Service Request Type
Flooding - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-06T08:36:20.000
Status
Closed
Created Date
2018-03-01T08:36:20.000
Update Date
2018-03-01T10:17:17.000
Closed Date
2018-03-01T10:17:17.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2453619.18965692
Y Coordinate
7001912.96321871
Lat Long Location
{"type":"Point","coordinates":[-96.919857,32.866727]}
Unique Key
1314753407
18-00089791
Service Request Number: 18-00089791 • Address: 4942 THUNDER RD, DALLAS, 75244 • City Council District: 13
Service Request Number
18-00089791
Address
4942 THUNDER RD, DALLAS, 75244
City Council District
13
Department
Trinity Watershed Management
Service Request Type
Flooding/Drainage Complaint - TWM
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-21T08:37:05.000
Status
Closed
Created Date
2018-03-01T08:37:05.000
Update Date
2018-03-22T10:52:34.000
Closed Date
2018-03-22T10:52:34.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Phone
X Coordinate
2482885.40121395
Y Coordinate
7023453.87740268
Lat Long Location
{"type":"Point","coordinates":[-96.823805,32.924852]}
Unique Key
1314753496
18-00089792
Service Request Number: 18-00089792 • Address: 6856 HIGHSPIRE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00089792
Address
6856 HIGHSPIRE DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-06T08:37:54.000
Status
Closed
Created Date
2018-03-01T08:37:54.000
Update Date
2018-03-02T11:28:35.000
Closed Date
2018-03-02T11:28:34.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2520678.73029014
Y Coordinate
6956949.83192824
Lat Long Location
{"type":"Point","coordinates":[-96.703701,32.74027]}
Unique Key
1314753617
18-00089796
Service Request Number: 18-00089796 • Address: 100 N BRISCOE BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
18-00089796
Address
100 N BRISCOE BLVD, DALLAS, TX 75211
City Council District
1
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-31T08:38:25.000
Status
Closed
Created Date
2018-03-01T08:38:25.000
Update Date
2018-04-02T11:03:54.000
Closed Date
2018-04-02T11:03:55.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2471021.68463663
Y Coordinate
6957863.77011815
Lat Long Location
{"type":"Point","coordinates":[-96.86551,32.744925]}
Unique Key
1314753834
18-00089797
Service Request Number: 18-00089797 • Address: 1852 PLANTATION RD, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00089797
Address
1852 PLANTATION RD, DALLAS, TX 75235
City Council District
2
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-05T08:38:35.000
Status
Closed
Created Date
2018-03-01T08:38:35.000
Update Date
2018-03-01T09:42:01.000
Closed Date
2018-03-01T09:42:01.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2474604.95820529
Y Coordinate
6985686.58678678
Lat Long Location
{"type":"Point","coordinates":[-96.851928,32.821274]}
Unique Key
1314753925
18-00089798
Service Request Number: 18-00089798 • Address: 9349 CLEARHURST DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00089798
Address
9349 CLEARHURST DR, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-15T08:38:38.000
Status
Closed
Created Date
2018-03-01T08:38:38.000
Update Date
2018-03-02T10:33:06.000
Closed Date
2018-03-02T10:33:06.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2512827.79144273
Y Coordinate
7004975.22671501
Lat Long Location
{"type":"Point","coordinates":[-96.72653,32.872885]}
Unique Key
1314753953
18-00089799
Service Request Number: 18-00089799 • Address: N BUCKNER BLVD & MERCER DR, DALLAS, TX • City Council District: 9
Service Request Number
18-00089799
Address
N BUCKNER BLVD & MERCER DR, DALLAS, TX
City Council District
9
Department
Street Services
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-07T08:38:51.000
Status
Duplicate (closed)
Created Date
2018-03-01T08:38:51.000
Update Date
2018-03-01T11:33:13.000
Closed Date
2018-03-01T11:33:14.000
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2523203.9815357
Y Coordinate
6986909.48539399
Lat Long Location
{"type":"Point","coordinates":[-96.694161,32.822442]}
Unique Key
1314754021
18-00089800
Service Request Number: 18-00089800 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00089800
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-21T08:38:57.000
Status
Closed
Created Date
2018-03-01T08:38:57.000
Update Date
2018-03-01T08:40:50.000
Closed Date
2018-03-01T08:40:50.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
{"type":"Point","coordinates":[-96.85281,32.85262]}
Unique Key
1314754095
18-00089801
Service Request Number: 18-00089801 • Address: W JEFFERSON BLVD & S ZANG BLVD, DALLAS, TX • City Council District: 1
Service Request Number
18-00089801
Address
W JEFFERSON BLVD & S ZANG BLVD, DALLAS, TX
City Council District
1
Department
Public Works Department
Service Request Type
Median/ROW Maint - Street Operations - PBW
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-03-21T08:39:00.000
Status
Closed
Created Date
2018-03-01T08:39:00.000
Update Date
2018-03-01T14:56:51.000
Closed Date
2018-03-01T14:56:51.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2483621.43136393
Y Coordinate
6957392.94483793
Lat Long Location
{"type":"Point","coordinates":[-96.824502,32.743091]}
Unique Key
1314754146
18-00089804
Service Request Number: 18-00089804 • Address: 2552 TEALMONT TRL, DALLAS, TX 75211 • City Council District: 3
Service Request Number
18-00089804
Address
2552 TEALMONT TRL, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-05-03T08:40:13.000
Status
Closed
Created Date
2018-03-01T08:40:13.000
Update Date
2018-03-01T10:43:01.000
Closed Date
2018-03-01T10:43:01.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2457702.25433265
Y Coordinate
6948186.82636841
Lat Long Location
{"type":"Point","coordinates":[-96.909281,32.718447]}
Unique Key
1314754290
18-00089809
Service Request Number: 18-00089809 • Address: 9011 JOHN W CARPENTER FWY, DALLAS, TX 75247 • City Council District: 6
Service Request Number
18-00089809
Address
9011 JOHN W CARPENTER FWY, DALLAS, TX 75247
City Council District
6
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-05T08:41:43.000
Status
Closed
Created Date
2018-03-01T08:41:43.000
Update Date
2018-03-01T09:45:08.000
Closed Date
2018-03-01T09:45:08.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2465279.18779407
Y Coordinate
6986955.75014237
Lat Long Location
{"type":"Point","coordinates":[-96.883031,32.825205]}
Unique Key
1314754607
DFW Data AI • Dallas-Fort Worth public-data exploration interface