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311-March2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.

Services 311 Dataset 7b63-snfz 18 fields
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Showing 50 real records
18-00091782
Service Request Number: 18-00091782 • Address: HILLCREST RD & FRANKFORD RD, DALLAS, TX • City Council District: 12
Service Request Number
18-00091782
Address
HILLCREST RD & FRANKFORD RD, DALLAS, TX
City Council District
12
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-03-09T08:07:03.000
Status
Closed
Created Date
2018-03-02T08:07:03.000
Update Date
2018-03-02T08:11:01.000
Closed Date
2018-03-02T08:11:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494361.51474508
Y Coordinate
7050209.25758532
Lat Long Location
{"type":"Point","coordinates":[-96.784488,32.997846]}
Unique Key
1314893629
18-00091783
Service Request Number: 18-00091783 • Address: 4831 SUNNYVALE ST, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00091783
Address
4831 SUNNYVALE ST, DALLAS, TX 75216
City Council District
4
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-10T08:07:29.000
Status
Closed
Created Date
2018-03-02T08:07:29.000
Update Date
2018-03-06T12:19:47.000
Closed Date
2018-03-06T12:19:47.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2499588.88978193
Y Coordinate
6940615.86473824
Lat Long Location
{"type":"Point","coordinates":[-96.773354,32.696246]}
Unique Key
1314893720
18-00091784
Service Request Number: 18-00091784 • Address: 600 N HASKELL AVE, DALLAS, TX 75246 • City Council District: 2
Service Request Number
18-00091784
Address
600 N HASKELL AVE, DALLAS, TX 75246
City Council District
2
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-09T08:08:22.000
Status
Closed
Created Date
2018-03-02T08:08:22.000
Update Date
2018-03-08T16:06:51.000
Closed Date
2018-03-08T16:06:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2498609.57698482
Y Coordinate
6975490.98801739
Lat Long Location
{"type":"Point","coordinates":[-96.774803,32.792105]}
Unique Key
1314893819
18-00091785
Service Request Number: 18-00091785 • Address: 2818 DAWSON ST, DALLAS, TX 75226 • City Council District: 7
Service Request Number
18-00091785
Address
2818 DAWSON ST, DALLAS, TX 75226
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T08:08:54.000
Status
Closed
Created Date
2018-03-02T08:08:54.000
Update Date
2018-03-30T14:12:37.000
Closed Date
2018-03-30T14:12:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497719.60213825
Y Coordinate
6970424.36558746
Lat Long Location
{"type":"Point","coordinates":[-96.777528,32.778803]}
Unique Key
1314893885
18-00091786
Service Request Number: 18-00091786 • Address: 2290 COLONY CT, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00091786
Address
2290 COLONY CT, DALLAS, TX 75235
City Council District
2
Department
Street Services
Service Request Type
Street Lighting - New/Relocation - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-06-11T08:09:13.000
Status
Closed
Created Date
2018-03-02T08:09:13.000
Update Date
2018-05-04T11:15:26.000
Closed Date
2018-05-04T11:15:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2472961.02547177
Y Coordinate
6990294.36591141
Lat Long Location
{"type":"Point","coordinates":[-82.404244,27.708263]}
Unique Key
1314893948
18-00091787
Service Request Number: 18-00091787 • Address: WOODALL RODGERS FWY & N PEARL ST, DALLAS, TX • City Council District: 14
Service Request Number
18-00091787
Address
WOODALL RODGERS FWY & N PEARL ST, DALLAS, TX
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-16T08:09:49.000
Status
Closed
Created Date
2018-03-02T08:09:49.000
Update Date
2018-03-06T09:56:43.000
Closed Date
2018-03-06T09:56:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490790.56448591
Y Coordinate
6974716.77134938
Lat Long Location
{"type":"Point","coordinates":[-96.800063,32.790207]}
Unique Key
1314894029
18-00091788
Service Request Number: 18-00091788 • Address: 2537 51ST ST, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00091788
Address
2537 51ST ST, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-16T08:09:57.000
Status
Closed
Created Date
2018-03-02T08:09:57.000
Update Date
2018-03-02T14:25:06.000
Closed Date
2018-03-02T14:25:06.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2497430.74902326
Y Coordinate
6940148.30152472
Lat Long Location
{"type":"Point","coordinates":[-96.779628,32.695418]}
Unique Key
1314894091
18-00091789
Service Request Number: 18-00091789 • Address: 9100 FERGUSON RD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
18-00091789
Address
9100 FERGUSON RD, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Political - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-22T08:10:01.000
Status
Closed
Created Date
2018-03-02T08:10:01.000
Update Date
2018-03-02T08:13:55.000
Closed Date
2018-03-02T08:13:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2522996.35281014
Y Coordinate
6984032.53271772
Lat Long Location
{"type":"Point","coordinates":[-83.619084,39.568051]}
Unique Key
1314894142
18-00091790
Service Request Number: 18-00091790 • Address: 4540 WEST ALY, DALLAS, TX 75223 • City Council District: 2
Service Request Number
18-00091790
Address
4540 WEST ALY, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-13T08:11:24.000
Status
Closed
Created Date
2018-03-02T08:11:24.000
Update Date
2018-03-16T07:59:56.000
Closed Date
2018-03-16T07:59:56.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2503735.81645073
Y Coordinate
6972831.91909969
Lat Long Location
{"type":"Point","coordinates":[-96.757766,32.785182]}
Unique Key
1314894298
18-00091791
Service Request Number: 18-00091791 • Address: HILLCREST RD & FRANKFORD RD, DALLAS, TX • City Council District: 12
Service Request Number
18-00091791
Address
HILLCREST RD & FRANKFORD RD, DALLAS, TX
City Council District
12
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-03-09T08:12:20.000
Status
Closed
Created Date
2018-03-02T08:12:20.000
Update Date
2018-03-02T08:15:45.000
Closed Date
2018-03-02T08:15:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494361.51378595
Y Coordinate
7050209.2556418
Lat Long Location
{"type":"Point","coordinates":[-96.784488,32.997846]}
Unique Key
1314894362
18-00091792
Service Request Number: 18-00091792 • Address: 3384 ATWELL ST, DALLAS, 75235 • City Council District: 2
Service Request Number
18-00091792
Address
3384 ATWELL ST, DALLAS, 75235
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-09T08:12:22.000
Status
Closed
Created Date
2018-03-02T08:12:22.000
Update Date
2018-03-07T13:36:09.000
Closed Date
2018-03-07T13:36:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2481382.52427694
Y Coordinate
6989220.70517313
Lat Long Location
{"type":"Point","coordinates":[-96.8305,32.830399]}
Unique Key
1314894420
18-00091793
Service Request Number: 18-00091793 • Address: 1509 REYNOLDSTON LN, DALLAS, 75232 • City Council District: 3
Service Request Number
18-00091793
Address
1509 REYNOLDSTON LN, DALLAS, 75232
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-07T08:12:25.000
Status
Closed
Created Date
2018-03-02T08:12:25.000
Update Date
2018-03-02T13:47:18.000
Closed Date
2018-03-02T13:47:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2477399.63087459
Y Coordinate
6933146.26389778
Lat Long Location
{"type":"Point","coordinates":[-96.846247,32.676633]}
Unique Key
1314894466
18-00091795
Service Request Number: 18-00091795 • Address: 16161 SHADYBANK DR, DALLAS, 75248 • City Council District: 12
Service Request Number
18-00091795
Address
16161 SHADYBANK DR, DALLAS, 75248
City Council District
12
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-10T08:12:30.000
Status
Duplicate (closed)
Created Date
2018-03-02T08:12:30.000
Update Date
2018-05-03T13:02:02.000
Closed Date
2018-05-03T13:02:02.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2490857.23988657
Y Coordinate
7040358.64225009
Lat Long Location
{"type":"Point","coordinates":[-96.796477,32.970628]}
Unique Key
1314894543
18-00091796
Service Request Number: 18-00091796 • Address: 230 CLASSEN DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
18-00091796
Address
230 CLASSEN DR, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-13T08:13:32.000
Status
Closed
Created Date
2018-03-02T08:13:32.000
Update Date
2018-03-06T15:49:23.000
Closed Date
2018-03-06T15:49:23.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2518232.78691669
Y Coordinate
7000321.51154191
Lat Long Location
{"type":"Point","coordinates":[-96.708948,32.859134]}
Unique Key
1314894668
18-00091798
Service Request Number: 18-00091798 • Address: 6947 ARBOREAL DR, DALLAS, TX 75231 • City Council District: 9
Service Request Number
18-00091798
Address
6947 ARBOREAL DR, DALLAS, TX 75231
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-07T08:13:59.000
Status
Closed
Created Date
2018-03-02T08:13:59.000
Update Date
2018-03-02T17:04:55.000
Closed Date
2018-03-02T17:04:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2509177.23847501
Y Coordinate
6999400.15974071
Lat Long Location
{"type":"Point","coordinates":[-96.738783,32.857572]}
Unique Key
1314894794
18-00091799
Service Request Number: 18-00091799 • Address: 2810 BRANDON ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
18-00091799
Address
2810 BRANDON ST, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-09T08:15:23.000
Status
Duplicate (open)
Created Date
2018-03-02T08:15:23.000
Update Date
2018-03-02T08:15:23.000
Closed Date
2018-03-02T08:15:23.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2470695.84295854
Y Coordinate
6953101.41898371
Lat Long Location
{"type":"Point","coordinates":[-96.866826,32.731869]}
Unique Key
1314894939
18-00091800
Service Request Number: 18-00091800 • Address: 5741 LIVE OAK ST, DALLAS, TX 75206 • City Council District: 14
Service Request Number
18-00091800
Address
5741 LIVE OAK ST, DALLAS, TX 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T08:15:29.000
Status
Closed
Created Date
2018-03-02T08:15:29.000
Update Date
2018-04-02T11:37:39.000
Closed Date
2018-04-02T11:37:39.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2502254.58070078
Y Coordinate
6982509.67250498
Lat Long Location
{"type":"Point","coordinates":[-96.762385,32.811331]}
Unique Key
1314894978
18-00091801
Service Request Number: 18-00091801 • Address: 6947 ARBOREAL DR, DALLAS, TX 75231 • City Council District: 9
Service Request Number
18-00091801
Address
6947 ARBOREAL DR, DALLAS, TX 75231
City Council District
9
Department
Street Services
Service Request Type
Alley Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-03T08:16:57.000
Status
Closed
Created Date
2018-03-02T08:16:57.000
Update Date
2018-03-02T09:54:08.000
Closed Date
2018-03-02T09:54:08.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2509177.23847501
Y Coordinate
6999400.15974071
Lat Long Location
{"type":"Point","coordinates":[-96.738783,32.857572]}
Unique Key
1314895116
18-00091802
Service Request Number: 18-00091802 • Address: HILLCREST RD & FRANKFORD RD, DALLAS, TX • City Council District: 12
Service Request Number
18-00091802
Address
HILLCREST RD & FRANKFORD RD, DALLAS, TX
City Council District
12
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-03-09T08:17:07.000
Status
Closed
Created Date
2018-03-02T08:17:07.000
Update Date
2018-03-02T08:20:23.000
Closed Date
2018-03-02T08:20:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494361.51378595
Y Coordinate
7050209.2556418
Lat Long Location
{"type":"Point","coordinates":[-96.784488,32.997846]}
Unique Key
1314895171
18-00091803
Service Request Number: 18-00091803 • Address: 2822 DAWSON ST, DALLAS, TX 75226 • City Council District: 7
Service Request Number
18-00091803
Address
2822 DAWSON ST, DALLAS, TX 75226
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T08:17:17.000
Status
Closed
Created Date
2018-03-02T08:17:17.000
Update Date
2018-04-02T10:32:09.000
Closed Date
2018-04-02T10:32:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497730.79410023
Y Coordinate
6970437.93871111
Lat Long Location
{"type":"Point","coordinates":[-96.777443,32.778887]}
Unique Key
1314895240
18-00091804
Service Request Number: 18-00091804 • Address: 244 SOUTH SHORE DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00091804
Address
244 SOUTH SHORE DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-16T08:17:23.000
Status
Closed
Created Date
2018-03-02T08:17:23.000
Update Date
2018-03-05T15:37:41.000
Closed Date
2018-03-05T15:37:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2484953.02223874
Y Coordinate
6953554.35494089
Lat Long Location
{"type":"Point","coordinates":[-95.151436,33.04901]}
Unique Key
1314895292
18-00091805
Service Request Number: 18-00091805 • Address: 5237 DARLENE ST, DALLAS, TX 75232 • City Council District: 3
Service Request Number
18-00091805
Address
5237 DARLENE ST, DALLAS, TX 75232
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-07T08:17:44.000
Status
Closed
Created Date
2018-03-02T08:17:44.000
Update Date
2018-03-02T13:43:29.000
Closed Date
2018-03-02T13:43:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2476081.46455004
Y Coordinate
6934886.29152672
Lat Long Location
{"type":"Point","coordinates":[-96.850102,32.681399]}
Unique Key
1314895367
18-00091806
Service Request Number: 18-00091806 • Address: 13240 FISH RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
18-00091806
Address
13240 FISH RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-13T08:17:45.000
Status
Open
Created Date
2018-03-02T08:17:45.000
Update Date
2018-06-06T13:57:27.000
Closed Date
2018-03-02T08:17:45.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Proactive
X Coordinate
2558549.09818486
Y Coordinate
6941908.08082445
Lat Long Location
{"type":"Point","coordinates":[-96.581507,32.696911]}
Unique Key
1314895369
18-00091808
Service Request Number: 18-00091808 • Address: 2621 LONE STAR DR, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00091808
Address
2621 LONE STAR DR, DALLAS, TX 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-07T08:18:08.000
Status
Closed
Created Date
2018-03-02T08:18:08.000
Update Date
2018-03-03T07:51:11.000
Closed Date
2018-03-03T07:51:10.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2470374.93127552
Y Coordinate
6966894.68220207
Lat Long Location
{"type":"Point","coordinates":[-96.868105,32.770263]}
Unique Key
1314895540
18-00091809
Service Request Number: 18-00091809 • Address: 13202 SPANISH BAY CT, DALLAS, TX 75253 • City Council District: 8
Service Request Number
18-00091809
Address
13202 SPANISH BAY CT, DALLAS, TX 75253
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-07T08:18:30.000
Status
Closed
Created Date
2018-03-02T08:18:30.000
Update Date
2018-03-07T08:28:09.000
Closed Date
2018-03-07T08:28:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2547394.49601254
Y Coordinate
6931118.17257058
Lat Long Location
{"type":"Point","coordinates":[-96.618543,32.667939]}
Unique Key
1314895621
18-00091810
Service Request Number: 18-00091810 • Address: 5024 STANFORD AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
18-00091810
Address
5024 STANFORD AVE, DALLAS, TX 75209
City Council District
13
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-05-04T08:18:35.000
Status
Closed
Created Date
2018-03-02T08:18:35.000
Update Date
2018-03-08T09:51:27.000
Closed Date
2018-03-08T09:51:27.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482842.84617141
Y Coordinate
6997423.99671234
Lat Long Location
{"type":"Point","coordinates":[-96.824212,32.8532]}
Unique Key
1314895695
18-00091811
Service Request Number: 18-00091811 • Address: 2647 MYRTLE SPRINGS AVE, DALLAS, TX 75220 • City Council District: 6
Service Request Number
18-00091811
Address
2647 MYRTLE SPRINGS AVE, DALLAS, TX 75220
City Council District
6
Department
Trinity Watershed Management
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - TWM
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-03T08:18:53.000
Status
Closed
Created Date
2018-03-02T08:18:53.000
Update Date
2018-03-02T14:04:21.000
Closed Date
2018-03-02T14:04:21.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2463700.21238058
Y Coordinate
7002743.46705965
Lat Long Location
{"type":"Point","coordinates":[-96.886815,32.86854]}
Unique Key
1314895760
18-00091812
Service Request Number: 18-00091812 • Address: 607 RYAN RD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
18-00091812
Address
607 RYAN RD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-09T08:19:04.000
Status
Closed
Created Date
2018-03-02T08:19:04.000
Update Date
2018-03-02T08:25:27.000
Closed Date
2018-03-02T08:25:27.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481295.9700091
Y Coordinate
6945511.37547198
Lat Long Location
{"type":"Point","coordinates":[-96.832666,32.710465]}
Unique Key
1314895821
18-00091813
Service Request Number: 18-00091813 • Address: 5006 CEDAR SPRINGS RD, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00091813
Address
5006 CEDAR SPRINGS RD, DALLAS, TX 75235
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-30T08:19:08.000
Status
Closed
Created Date
2018-03-02T08:19:08.000
Update Date
2018-03-09T09:10:54.000
Closed Date
2018-03-09T09:10:54.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Phone
X Coordinate
2483712.5387949
Y Coordinate
6985711.59681961
Lat Long Location
{"type":"Point","coordinates":[-96.822877,32.820894]}
Unique Key
1314895863
18-00091814
Service Request Number: 18-00091814 • Address: 6525 TRAMMEL DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00091814
Address
6525 TRAMMEL DR, DALLAS, TX 75214
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-03T08:19:38.000
Status
Closed
Created Date
2018-03-02T08:19:38.000
Update Date
2018-03-03T07:56:51.000
Closed Date
2018-03-03T07:56:51.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2506283.63537904
Y Coordinate
6994994.34269457
Lat Long Location
{"type":"Point","coordinates":[-96.748385,32.84545]}
Unique Key
1314895929
18-00091816
Service Request Number: 18-00091816 • Address: 9752 DEL ORO LN, DALLAS, 75217 • City Council District: 8
Service Request Number
18-00091816
Address
9752 DEL ORO LN, DALLAS, 75217
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-03-16T08:20:46.000
Status
Closed
Created Date
2018-03-02T08:20:46.000
Update Date
2018-03-08T08:13:07.000
Closed Date
2018-03-08T08:13:07.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2536278.41511415
Y Coordinate
6941988.47317507
Unique Key
1314896155
18-00091817
Service Request Number: 18-00091817 • Address: 7625 HUME DR, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00091817
Address
7625 HUME DR, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-08-21T08:21:20.000
Status
Closed
Created Date
2018-03-02T08:21:20.000
Update Date
2018-03-05T13:22:42.000
Closed Date
2018-03-05T13:22:42.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Phone
X Coordinate
2524824.78395428
Y Coordinate
6963244.02580936
Lat Long Location
{"type":"Point","coordinates":[-96.689483,32.757615]}
Unique Key
1314896252
18-00091821
Service Request Number: 18-00091821 • Address: 5737 LIVE OAK ST, DALLAS, TX 75206 • City Council District: 14
Service Request Number
18-00091821
Address
5737 LIVE OAK ST, DALLAS, TX 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T08:22:18.000
Status
Closed
Created Date
2018-03-02T08:22:18.000
Update Date
2018-04-03T11:04:49.000
Closed Date
2018-04-03T11:04:11.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2502242.50311857
Y Coordinate
6982497.59190349
Lat Long Location
{"type":"Point","coordinates":[-96.762511,32.811229]}
Unique Key
1314896444
18-00091822
Service Request Number: 18-00091822 • Address: 1531 INSPIRATION DR, DALLAS, TX 75207 • City Council District: 6
Service Request Number
18-00091822
Address
1531 INSPIRATION DR, DALLAS, TX 75207
City Council District
6
Department
Fire-Rescue Department
Service Request Type
Fire Inspection - DFD
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-20T08:22:22.000
Status
Closed
Created Date
2018-03-02T08:22:22.000
Update Date
2018-04-17T07:08:10.000
Closed Date
2018-04-17T07:08:10.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2485774.02814779
Y Coordinate
6975225.91911864
Lat Long Location
{"type":"Point","coordinates":[-96.815782,32.792575]}
Unique Key
1314896494
18-00091823
Service Request Number: 18-00091823 • Address: 3505 TURTLE CREEK BLVD, DALLAS, TX 75219 • City Council District: 14
Service Request Number
18-00091823
Address
3505 TURTLE CREEK BLVD, DALLAS, TX 75219
City Council District
14
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-10T08:22:32.000
Status
Closed
Created Date
2018-03-02T08:22:32.000
Update Date
2018-03-12T12:14:33.000
Closed Date
2018-03-12T12:14:33.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2489803.52402792
Y Coordinate
6981838.59943879
Lat Long Location
{"type":"Point","coordinates":[-96.802842,32.810322]}
Unique Key
1314896554
18-00091824
Service Request Number: 18-00091824 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00091824
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-22T08:22:52.000
Status
Closed
Created Date
2018-03-02T08:22:52.000
Update Date
2018-03-02T08:24:20.000
Closed Date
2018-03-02T08:24:20.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
{"type":"Point","coordinates":[-96.85281,32.85262]}
Unique Key
1314896665
18-00091825
Service Request Number: 18-00091825 • Address: 629 GREEN COVE LN, DALLAS, TX 75232 • City Council District: 4
Service Request Number
18-00091825
Address
629 GREEN COVE LN, DALLAS, TX 75232
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-03T08:22:54.000
Status
Closed
Created Date
2018-03-02T08:22:54.000
Update Date
2018-03-02T10:08:08.000
Closed Date
2018-03-02T10:08:08.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2481489.54035404
Y Coordinate
6936627.73984087
Lat Long Location
{"type":"Point","coordinates":[-96.832787,32.685653]}
Unique Key
1314896712
18-00091826
Service Request Number: 18-00091826 • Address: 2900 W 9TH ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
18-00091826
Address
2900 W 9TH ST, DALLAS, TX 75211
City Council District
1
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-06T08:24:12.000
Status
Closed
Created Date
2018-03-02T08:24:12.000
Update Date
2018-03-02T09:54:08.000
Closed Date
2018-03-02T09:54:08.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2469981.42992476
Y Coordinate
6958346.68034528
Lat Long Location
{"type":"Point","coordinates":[-85.419805,40.180978]}
Unique Key
1314896838
18-00091827
Service Request Number: 18-00091827 • Address: 2826 DAWSON ST, DALLAS, TX 75226 • City Council District: 7
Service Request Number
18-00091827
Address
2826 DAWSON ST, DALLAS, TX 75226
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T08:24:33.000
Status
Closed
Created Date
2018-03-02T08:24:33.000
Update Date
2018-03-13T15:08:47.000
Closed Date
2018-03-13T15:08:47.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497741.98546196
Y Coordinate
6970451.51319949
Lat Long Location
{"type":"Point","coordinates":[-96.777339,32.77899]}
Unique Key
1314896877
18-00091828
Service Request Number: 18-00091828 • Address: 6214 VICKERY BLVD, DALLAS, TX 75214 • City Council District: 14
Service Request Number
18-00091828
Address
6214 VICKERY BLVD, DALLAS, TX 75214
City Council District
14
Department
Street Services
Service Request Type
Alley Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-03T08:25:04.000
Status
Closed
Created Date
2018-03-02T08:25:04.000
Update Date
2018-03-02T11:42:13.000
Closed Date
2018-03-02T11:42:13.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2503662.74287974
Y Coordinate
6986802.97138315
Lat Long Location
{"type":"Point","coordinates":[-96.757431,32.823066]}
Unique Key
1314896963
18-00091829
Service Request Number: 18-00091829 • Address: 4544 WEST ALY, DALLAS, TX 75223 • City Council District: 2
Service Request Number
18-00091829
Address
4544 WEST ALY, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-13T08:25:14.000
Status
Closed
Created Date
2018-03-02T08:25:14.000
Update Date
2018-03-16T08:02:30.000
Closed Date
2018-03-16T08:02:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2503750.09865077
Y Coordinate
6972848.33105372
Lat Long Location
{"type":"Point","coordinates":[-96.757654,32.785286]}
Unique Key
1314897017
18-00091830
Service Request Number: 18-00091830 • Address: 1111 N JUSTIN AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
18-00091830
Address
1111 N JUSTIN AVE, DALLAS, TX 75211
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-03T08:25:30.000
Status
Closed
Created Date
2018-03-02T08:25:30.000
Update Date
2018-03-02T13:57:12.000
Closed Date
2018-03-02T13:57:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2456806.14252417
Y Coordinate
6961082.19852803
Lat Long Location
{"type":"Point","coordinates":[-96.911431,32.754286]}
Unique Key
1314897099
18-00091831
Service Request Number: 18-00091831 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00091831
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-22T08:25:43.000
Status
Closed
Created Date
2018-03-02T08:25:43.000
Update Date
2018-03-02T08:26:37.000
Closed Date
2018-03-02T08:26:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
{"type":"Point","coordinates":[-96.85281,32.85262]}
Unique Key
1314897179
18-00091832
Service Request Number: 18-00091832 • Address: 2222 MARYLAND AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00091832
Address
2222 MARYLAND AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Owner Surrender - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-05T08:26:22.000
Status
Closed
Created Date
2018-03-02T08:26:22.000
Update Date
2018-03-02T09:07:45.000
Closed Date
2018-03-02T09:07:45.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2487226.67476101
Y Coordinate
6949465.9914715
Lat Long Location
{"type":"Point","coordinates":[-92.298432,34.74276]}
Unique Key
1314897267
18-00091833
Service Request Number: 18-00091833 • Address: 7203 SKILLMAN ST, DALLAS, TX 75231 • City Council District: 10
Service Request Number
18-00091833
Address
7203 SKILLMAN ST, DALLAS, TX 75231
City Council District
10
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-06T08:26:45.000
Status
Closed
Created Date
2018-03-02T08:26:45.000
Update Date
2018-03-02T09:57:42.000
Closed Date
2018-03-02T09:57:42.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2510270.16745312
Y Coordinate
7007199.67255187
Lat Long Location
{"type":"Point","coordinates":[-96.735024,32.879569]}
Unique Key
1314897342
18-00091834
Service Request Number: 18-00091834 • Address: 400 S ZANG BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
18-00091834
Address
400 S ZANG BLVD, DALLAS, TX 75208
City Council District
1
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-06T08:27:08.000
Status
Closed
Created Date
2018-03-02T08:27:08.000
Update Date
2018-03-02T12:13:03.000
Closed Date
2018-03-02T12:13:03.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2483646.69598389
Y Coordinate
6957076.29814665
Lat Long Location
{"type":"Point","coordinates":[-96.82451,32.741905]}
Unique Key
1314897403
18-00091835
Service Request Number: 18-00091835 • Address: 8810 BRILEY DR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00091835
Address
8810 BRILEY DR, DALLAS, 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-07T08:27:30.000
Status
Closed
Created Date
2018-03-02T08:27:30.000
Update Date
2018-03-02T14:51:56.000
Closed Date
2018-03-02T14:51:56.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2531606.67779621
Y Coordinate
6954326.42894141
Unique Key
1314897469
18-00091836
Service Request Number: 18-00091836 • Address: 18179 WHISPERING GABLES LN, DALLAS, TX 75287 • City Council District: 12
Service Request Number
18-00091836
Address
18179 WHISPERING GABLES LN, DALLAS, TX 75287
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Sanitation Misc. - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-16T08:27:59.000
Status
Closed
Created Date
2018-03-02T08:27:59.000
Update Date
2018-03-09T09:14:28.000
Closed Date
2018-03-09T09:14:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2477362.84917328
Y Coordinate
7049682.26550326
Lat Long Location
{"type":"Point","coordinates":[-96.840024,32.99706]}
Unique Key
1314897555
18-00091837
Service Request Number: 18-00091837 • Address: 5719 LIVE OAK ST, DALLAS, TX 75206 • City Council District: 14
Service Request Number
18-00091837
Address
5719 LIVE OAK ST, DALLAS, TX 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T08:28:03.000
Status
Closed
Created Date
2018-03-02T08:28:03.000
Update Date
2018-04-02T11:05:59.000
Closed Date
2018-04-02T11:05:59.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2502076.56293536
Y Coordinate
6982328.00884698
Lat Long Location
{"type":"Point","coordinates":[-96.763013,32.810805]}
Unique Key
1314897602
18-00091838
Service Request Number: 18-00091838 • Address: 3515 PARNELL ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
18-00091838
Address
3515 PARNELL ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T08:28:30.000
Status
Lien Hold
Created Date
2018-03-02T08:28:30.000
Update Date
2018-08-22T17:21:53.000
Closed Date
2018-08-22T17:21:53.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2498271.33535285
Y Coordinate
6962259.26124822
Lat Long Location
{"type":"Point","coordinates":[-96.776288,32.755625]}
Unique Key
1314897690
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