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311-March2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.

Services 311 Dataset 7b63-snfz 18 fields
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Showing 50 real records
18-00091202
Service Request Number: 18-00091202 • Address: 932 TIPPERARY DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
18-00091202
Address
932 TIPPERARY DR, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-08-20T16:09:20.000
Status
Closed
Created Date
2018-03-01T16:09:20.000
Update Date
2018-04-06T12:24:35.000
Closed Date
2018-04-06T12:24:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
311 IVR
X Coordinate
2520263.71806867
Y Coordinate
6994351.23131228
Lat Long Location
{"type":"Point","coordinates":[-121.97604,38.390525]}
Unique Key
1314842969
18-00091205
Service Request Number: 18-00091205 • Address: 726 N MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
18-00091205
Address
726 N MONTCLAIR AVE, DALLAS, TX 75208
City Council District
1
Department
Street Services
Service Request Type
Parking - Resident Only Permit - TRN
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-03-21T16:09:22.000
Status
Closed
Created Date
2018-03-01T16:09:22.000
Update Date
2018-03-14T14:17:44.000
Closed Date
2018-03-14T14:17:44.000
Outcome
Resolved - Information Provided
Priority
MCC Priority
Method Received Description
E-Mail
X Coordinate
2476838.32762415
Y Coordinate
6960277.31992043
Lat Long Location
{"type":"Point","coordinates":[-96.846452,32.751874]}
Unique Key
1314842980
18-00091203
Service Request Number: 18-00091203 • Address: 10799 WELCH RD, DALLAS, TX 75229 • City Council District: 13
Service Request Number
18-00091203
Address
10799 WELCH RD, DALLAS, TX 75229
City Council District
13
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-02T16:09:28.000
Status
Closed
Created Date
2018-03-01T16:09:28.000
Update Date
2018-03-02T05:40:14.000
Closed Date
2018-03-02T05:40:14.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2481150.58682577
Y Coordinate
7012562.22838739
Lat Long Location
{"type":"Point","coordinates":[-83.072475,39.779861]}
Unique Key
1314843049
18-00091204
Service Request Number: 18-00091204 • Address: 10900 MILLER RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00091204
Address
10900 MILLER RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-02T16:09:46.000
Status
Closed
Created Date
2018-03-01T16:09:46.000
Update Date
2018-03-01T22:36:54.000
Closed Date
2018-03-01T22:36:54.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2522282.25296849
Y Coordinate
7013083.18496559
Lat Long Location
{"type":"Point","coordinates":[-77.323194,38.887039]}
Unique Key
1314843135
18-00091208
Service Request Number: 18-00091208 • Address: 6423 VELASCO AVE, DALLAS, 75214 • City Council District: 9
Service Request Number
18-00091208
Address
6423 VELASCO AVE, DALLAS, 75214
City Council District
9
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-15T16:11:28.000
Status
Closed
Created Date
2018-03-01T16:11:28.000
Update Date
2018-03-02T10:00:49.000
Closed Date
2018-03-02T10:00:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2505455.94362403
Y Coordinate
6986125.26607752
Lat Long Location
{"type":"Point","coordinates":[-96.751864,32.821013]}
Unique Key
1314843335
18-00091209
Service Request Number: 18-00091209 • Address: 800 W KIEST BLVD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
18-00091209
Address
800 W KIEST BLVD, DALLAS, TX 75224
City Council District
4
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-09T16:11:30.000
Status
Closed
Created Date
2018-03-01T16:11:30.000
Update Date
2018-03-02T06:32:15.000
Closed Date
2018-03-02T06:32:15.000
Priority
Standard
Method Received Description
Web
X Coordinate
2479990.43034233
Y Coordinate
6943688.40652261
Lat Long Location
{"type":"Point","coordinates":[-96.837663,32.705719]}
Unique Key
1314843248
18-00091210
Service Request Number: 18-00091210 • Address: 3100 PERSIMMON RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
18-00091210
Address
3100 PERSIMMON RD, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-29T16:11:46.000
Status
Lien Hold
Created Date
2018-03-01T16:11:46.000
Update Date
2018-07-07T01:00:00.000
Closed Date
2018-07-07T01:00:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2500844.12012838
Y Coordinate
6933359.37584681
Lat Long Location
{"type":"Point","coordinates":[-80.282753,37.108225]}
Unique Key
1314843441
18-00091215
Service Request Number: 18-00091215 • Address: 3764 VINECREST DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
18-00091215
Address
3764 VINECREST DR, DALLAS, TX 75229
City Council District
13
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-12T16:13:38.000
Status
Closed
Created Date
2018-03-01T16:13:38.000
Update Date
2018-03-08T10:02:33.000
Closed Date
2018-03-08T10:02:33.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473940.02899116
Y Coordinate
7013630.33304232
Lat Long Location
{"type":"Point","coordinates":[-96.853219,32.898096]}
Unique Key
1314843697
18-00091214
Service Request Number: 18-00091214 • Address: 3764 VINECREST DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
18-00091214
Address
3764 VINECREST DR, DALLAS, TX 75229
City Council District
13
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-08-20T16:13:40.000
Status
Closed
Created Date
2018-03-01T16:13:40.000
Update Date
2018-03-08T10:15:11.000
Closed Date
2018-03-08T10:15:11.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473940.02740335
Y Coordinate
7013630.33392788
Lat Long Location
{"type":"Point","coordinates":[-96.853219,32.898096]}
Unique Key
1314843707
18-00091216
Service Request Number: 18-00091216 • Address: 3764 VINECREST DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
18-00091216
Address
3764 VINECREST DR, DALLAS, TX 75229
City Council District
13
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-29T16:13:41.000
Status
Closed
Created Date
2018-03-01T16:13:41.000
Update Date
2018-03-08T10:17:06.000
Closed Date
2018-03-08T10:17:06.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473940.02740335
Y Coordinate
7013630.33392788
Lat Long Location
{"type":"Point","coordinates":[-96.853219,32.898096]}
Unique Key
1314843722
18-00091218
Service Request Number: 18-00091218 • Address: 4012 CEDAR SPRINGS RD, DALLAS, TX 75219 • City Council District: 14
Service Request Number
18-00091218
Address
4012 CEDAR SPRINGS RD, DALLAS, TX 75219
City Council District
14
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-05-10T16:14:37.000
Status
Closed
Created Date
2018-03-01T16:14:37.000
Update Date
2018-03-08T15:59:04.000
Closed Date
2018-03-08T15:59:04.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487220.82178884
Y Coordinate
6982265.33389363
Lat Long Location
{"type":"Point","coordinates":[-81.264778,36.818054]}
Unique Key
1314843933
18-00091222
Service Request Number: 18-00091222 • Address: 7530 KENWELL ST, DALLAS, TX 75209 • City Council District: 2
Service Request Number
18-00091222
Address
7530 KENWELL ST, DALLAS, TX 75209
City Council District
2
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-05-24T16:15:51.000
Status
Closed
Created Date
2018-03-01T16:15:51.000
Update Date
2018-03-13T15:40:58.000
Closed Date
2018-03-13T15:40:58.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2482150.46795704
Y Coordinate
6995481.07702286
Lat Long Location
{"type":"Point","coordinates":[-96.827354,32.848318]}
Unique Key
1314844148
18-00091224
Service Request Number: 18-00091224 • Address: BLUFFCREEK DR & KOONCE AVE, DALLAS, TX • City Council District: 7
Service Request Number
18-00091224
Address
BLUFFCREEK DR & KOONCE AVE, DALLAS, TX
City Council District
7
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-15T16:16:18.000
Status
Closed
Created Date
2018-03-01T16:16:18.000
Update Date
2018-03-08T10:04:06.000
Closed Date
2018-03-08T10:04:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
311 IVR
X Coordinate
2537400.48953764
Y Coordinate
6961527.75363844
Lat Long Location
{"type":"Point","coordinates":[-96.649347,32.751963]}
Unique Key
1314844240
18-00091226
Service Request Number: 18-00091226 • Address: HILLTOP ST & PARKDALE DR, DALLAS, TX • City Council District: 7
Service Request Number
18-00091226
Address
HILLTOP ST & PARKDALE DR, DALLAS, TX
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Tethering - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-08T16:16:41.000
Status
Closed
Created Date
2018-03-01T16:16:41.000
Update Date
2018-03-03T08:41:22.000
Closed Date
2018-03-03T08:41:22.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Phone
X Coordinate
2518168.03149644
Y Coordinate
6968354.30742178
Lat Long Location
{"type":"Point","coordinates":[-96.711528,32.771657]}
Unique Key
1314844372
18-00091225
Service Request Number: 18-00091225 • Address: 916 MORRELL AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
18-00091225
Address
916 MORRELL AVE, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-08T16:16:41.000
Status
Closed
Created Date
2018-03-01T16:16:41.000
Update Date
2018-03-05T09:15:58.000
Closed Date
2018-03-05T09:15:58.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488182.77779716
Y Coordinate
6956005.37668292
Lat Long Location
{"type":"Point","coordinates":[-122.353747,37.585538]}
Unique Key
1314844373
18-00091228
Service Request Number: 18-00091228 • Address: COIT RD & FRANKFORD RD, DALLAS, TX • City Council District: 12
Service Request Number
18-00091228
Address
COIT RD & FRANKFORD RD, DALLAS, TX
City Council District
12
Department
Street Services
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-06-15T16:17:57.000
Status
Closed
Created Date
2018-03-01T16:17:57.000
Update Date
2018-04-20T11:33:36.000
Closed Date
2018-04-20T11:33:36.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2499488.35460976
Y Coordinate
7050292.1990181
Lat Long Location
{"type":"Point","coordinates":[-96.767742,32.997548]}
Unique Key
1314844610
18-00091232
Service Request Number: 18-00091232 • Address: 823 SALMON DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
18-00091232
Address
823 SALMON DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Dumpster Violation - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-05-24T16:20:16.000
Status
Closed
Created Date
2018-03-01T16:20:16.000
Update Date
2018-03-09T13:12:08.000
Closed Date
2018-03-09T13:12:08.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
311 IVR
X Coordinate
2480011.591932
Y Coordinate
6962438.21699208
Lat Long Location
{"type":"Point","coordinates":[-96.836398,32.757066]}
Unique Key
1314844853
18-00091235
Service Request Number: 18-00091235 • Address: 3900 S MALCOLM X BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
18-00091235
Address
3900 S MALCOLM X BLVD, DALLAS, TX 75215
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-08T16:21:02.000
Status
Closed
Created Date
2018-03-01T16:21:02.000
Update Date
2018-03-05T09:04:46.000
Closed Date
2018-03-05T09:04:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2503450.95414825
Y Coordinate
6964495.57093252
Lat Long Location
{"type":"Point","coordinates":[-97.478125,35.617125]}
Unique Key
1314844959
18-00091239
Service Request Number: 18-00091239 • Address: 515 PONTIAC AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
18-00091239
Address
515 PONTIAC AVE, DALLAS, TX 75203
City Council District
4
Department
Public Works Department
Service Request Type
Drainage Ditch Cleaning/Repairs - PBW
Ert Estimated Response Time
14
Overall Service Request Due Date
2018-05-03T16:23:30.000
Status
Closed
Created Date
2018-03-01T16:23:30.000
Update Date
2018-04-03T09:21:22.000
Closed Date
2018-04-03T09:21:22.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2495383.00166094
Y Coordinate
6958706.57664153
Lat Long Location
{"type":"Point","coordinates":[-96.786135,32.74611]}
Unique Key
1314845217
18-00091240
Service Request Number: 18-00091240 • Address: 10062 ROYAL LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00091240
Address
10062 ROYAL LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Litter Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-12T16:24:03.000
Status
Closed
Created Date
2018-03-01T16:24:03.000
Update Date
2018-03-06T16:43:50.000
Closed Date
2018-03-06T16:43:50.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2516326.42830666
Y Coordinate
7012985.45651282
Lat Long Location
{"type":"Point","coordinates":[-96.714005,32.894441]}
Unique Key
1314845289
18-00091242
Service Request Number: 18-00091242 • Address: 6826 SPERRY ST, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00091242
Address
6826 SPERRY ST, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-06T16:24:12.000
Status
Closed
Created Date
2018-03-01T16:24:12.000
Update Date
2018-03-02T17:08:27.000
Closed Date
2018-03-02T17:08:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2508742.4681232
Y Coordinate
6992284.245098
Lat Long Location
{"type":"Point","coordinates":[-96.740565,32.838201]}
Unique Key
1314845416
18-00091248
Service Request Number: 18-00091248 • Address: 936 N WINDOMERE AVE, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00091248
Address
936 N WINDOMERE AVE, DALLAS, 75208
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-15T16:26:38.000
Status
Closed
Created Date
2018-03-01T16:26:38.000
Update Date
2018-03-02T09:55:16.000
Closed Date
2018-03-02T09:55:16.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2477585.26593791
Y Coordinate
6961485.35980082
Lat Long Location
{"type":"Point","coordinates":[-96.843958,32.754691]}
Unique Key
1314845944
18-00091250
Service Request Number: 18-00091250 • Address: 4010 CEDAR SPRINGS RD, DALLAS, TX 75219 • City Council District: 14
Service Request Number
18-00091250
Address
4010 CEDAR SPRINGS RD, DALLAS, TX 75219
City Council District
14
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-05-10T16:26:56.000
Status
Closed
Created Date
2018-03-01T16:26:56.000
Update Date
2018-03-08T15:43:40.000
Closed Date
2018-03-08T15:43:40.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487236.78657207
Y Coordinate
6982251.05067172
Lat Long Location
{"type":"Point","coordinates":[-96.811524,32.811206]}
Unique Key
1314846080
18-00091252
Service Request Number: 18-00091252 • Address: 1820 PRAIRIE VIEW DR, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00091252
Address
1820 PRAIRIE VIEW DR, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-12T16:28:23.000
Status
Closed
Created Date
2018-03-01T16:28:23.000
Update Date
2018-03-02T11:52:16.000
Closed Date
2018-03-02T11:52:16.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475274.39106668
Y Coordinate
6983661.29632591
Lat Long Location
{"type":"Point","coordinates":[-96.849737,32.815686]}
Unique Key
1314846334
18-00091254
Service Request Number: 18-00091254 • Address: 7618 THISTLE LN, DALLAS, TX 75240 • City Council District: 11
Service Request Number
18-00091254
Address
7618 THISTLE LN, DALLAS, TX 75240
City Council District
11
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-03T16:29:02.000
Status
Closed
Created Date
2018-03-01T16:29:02.000
Update Date
2018-03-01T20:01:46.000
Closed Date
2018-03-01T20:01:46.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2497793.75080866
Y Coordinate
7024216.51610113
Lat Long Location
{"type":"Point","coordinates":[-81.369663,41.468495]}
Unique Key
1314846516
18-00091255
Service Request Number: 18-00091255 • Address: 5626 DYER ST, DALLAS, TX 75206 • City Council District: 14
Service Request Number
18-00091255
Address
5626 DYER ST, DALLAS, TX 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-05-10T16:29:09.000
Status
Closed
Created Date
2018-03-01T16:29:09.000
Update Date
2018-04-02T14:27:24.000
Closed Date
2018-04-02T14:27:24.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2499196.70384126
Y Coordinate
6994025.55066884
Lat Long Location
{"type":"Point","coordinates":[-96.771492,32.843127]}
Unique Key
1314846566
18-00091262
Service Request Number: 18-00091262 • Address: 5223 MERRIMAC AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
18-00091262
Address
5223 MERRIMAC AVE, DALLAS, TX 75206
City Council District
14
Department
Street Services
Service Request Type
Street Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-02T16:31:36.000
Status
Closed
Created Date
2018-03-01T16:31:36.000
Update Date
2018-03-02T07:54:57.000
Closed Date
2018-03-02T07:54:57.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2496260.98739726
Y Coordinate
6988271.00371224
Lat Long Location
{"type":"Point","coordinates":[-96.781236,32.827335]}
Unique Key
1314847272
18-00091265
Service Request Number: 18-00091265 • Address: 7 COCHRAN OAKS LN, DALLAS, TX 75220 • City Council District: 13
Service Request Number
18-00091265
Address
7 COCHRAN OAKS LN, DALLAS, TX 75220
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-06T16:31:49.000
Status
Closed
Created Date
2018-03-01T16:31:49.000
Update Date
2018-03-02T15:46:43.000
Closed Date
2018-03-02T15:46:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2478068.84654773
Y Coordinate
7001115.23997404
Lat Long Location
{"type":"Point","coordinates":[-96.840497,32.863435]}
Unique Key
1314847381
18-00091267
Service Request Number: 18-00091267 • Address: 6348 FENWAY ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00091267
Address
6348 FENWAY ST, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-02T16:33:20.000
Status
Closed
Created Date
2018-03-01T16:33:20.000
Update Date
2018-03-02T01:09:43.000
Closed Date
2018-03-02T01:09:43.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2518455.91278861
Y Coordinate
6952818.69464742
Lat Long Location
{"type":"Point","coordinates":[-96.711592,32.728998]}
Unique Key
1314847671
18-00091268
Service Request Number: 18-00091268 • Address: 726 N MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
18-00091268
Address
726 N MONTCLAIR AVE, DALLAS, TX 75208
City Council District
1
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-03T16:34:15.000
Status
Closed
Created Date
2018-03-01T16:34:15.000
Update Date
2018-03-03T15:28:34.000
Closed Date
2018-03-03T15:28:34.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
MCC Priority
Method Received Description
E-Mail
X Coordinate
2476838.32762415
Y Coordinate
6960277.31992043
Lat Long Location
{"type":"Point","coordinates":[-96.846452,32.751874]}
Unique Key
1314847827
18-00091272
Service Request Number: 18-00091272 • Address: 7211 OAKBLUFF DR, DALLAS, 75254 • City Council District: 11
Service Request Number
18-00091272
Address
7211 OAKBLUFF DR, DALLAS, 75254
City Council District
11
Department
Trinity Watershed Management
Service Request Type
Creek Bank Erosion - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2018-03-21T16:35:31.000
Status
Closed
Created Date
2018-03-01T16:35:31.000
Update Date
2018-03-23T08:11:33.000
Closed Date
2018-03-23T08:11:33.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2496100.79457176
Y Coordinate
7030327.87024529
Lat Long Location
{"type":"Point","coordinates":[-96.77971,32.943033]}
Unique Key
1314848149
18-00091273
Service Request Number: 18-00091273 • Address: 5907 NORTHAVEN RD, DALLAS, 75230 • City Council District: 13
Service Request Number
18-00091273
Address
5907 NORTHAVEN RD, DALLAS, 75230
City Council District
13
Department
Public Works Department
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-09T16:35:51.000
Status
Closed
Created Date
2018-03-01T16:35:51.000
Update Date
2018-07-10T07:46:39.000
Closed Date
2018-07-10T07:46:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488005.07272985
Y Coordinate
7015383.37803258
Lat Long Location
{"type":"Point","coordinates":[-96.80732,32.902211]}
Unique Key
1314848237
18-00091282
Service Request Number: 18-00091282 • Address: 8517 BEARDEN ST, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00091282
Address
8517 BEARDEN ST, DALLAS, TX 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-06T16:38:36.000
Status
Duplicate (closed)
Created Date
2018-03-01T16:38:36.000
Update Date
2018-03-02T13:34:18.000
Closed Date
2018-03-02T13:34:18.000
Priority
Standard
Method Received Description
Web
X Coordinate
2529117.17446218
Y Coordinate
6964236.92959975
Lat Long Location
{"type":"Point","coordinates":[-96.676237,32.759764]}
Unique Key
1314848563
18-00091281
Service Request Number: 18-00091281 • Address: 8411 NISQUALLY ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00091281
Address
8411 NISQUALLY ST, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-12T16:38:36.000
Status
Closed
Created Date
2018-03-01T16:38:36.000
Update Date
2018-03-06T15:40:49.000
Closed Date
2018-03-06T15:40:49.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2529264.94089696
Y Coordinate
6953945.37648733
Lat Long Location
{"type":"Point","coordinates":[-96.676089,32.731453]}
Unique Key
1314848718
18-00091285
Service Request Number: 18-00091285 • Address: 1912 MORRELL AVE, DALLAS, TX • City Council District: 4
Service Request Number
18-00091285
Address
1912 MORRELL AVE, DALLAS, TX
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-08T16:39:17.000
Status
Closed
Created Date
2018-03-01T16:39:17.000
Update Date
2018-03-05T09:15:25.000
Closed Date
2018-03-05T09:15:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2492795.09873454
Y Coordinate
6956492.2849072
Lat Long Location
{"type":"Point","coordinates":[-96.794518,32.740368]}
Unique Key
1314848870
18-00091295
Service Request Number: 18-00091295 • Address: 3010 GARAPAN DR, DALLAS, TX 75224 • City Council District: 4
Service Request Number
18-00091295
Address
3010 GARAPAN DR, DALLAS, TX 75224
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-04T16:41:43.000
Status
Closed
Created Date
2018-03-01T16:41:43.000
Update Date
2018-03-01T17:22:02.000
Closed Date
2018-03-01T17:22:02.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Phone
X Coordinate
2479856.33601314
Y Coordinate
6946290.73154888
Lat Long Location
{"type":"Point","coordinates":[-96.837363,32.712659]}
Unique Key
1314849318
18-00091296
Service Request Number: 18-00091296 • Address: 4061 CANDLENUT LN, DALLAS, 75244 • City Council District: 13
Service Request Number
18-00091296
Address
4061 CANDLENUT LN, DALLAS, 75244
City Council District
13
Department
Code Compliance District Group
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-29T16:41:53.000
Status
Closed
Created Date
2018-03-01T16:41:53.000
Update Date
2018-04-13T10:46:39.000
Closed Date
2018-04-13T10:46:39.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2477301.81275372
Y Coordinate
7021589.50120422
Lat Long Location
{"type":"Point","coordinates":[-96.841606,32.919764]}
Unique Key
1314849373
18-00091299
Service Request Number: 18-00091299 • Address: 4918 GASTON AVE, DALLAS, TX 75214 • City Council District: 14
Service Request Number
18-00091299
Address
4918 GASTON AVE, DALLAS, TX 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Litter Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-12T16:43:30.000
Status
Closed
Created Date
2018-03-01T16:43:30.000
Update Date
2018-03-15T08:58:11.000
Closed Date
2018-03-15T08:58:11.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2500352.71517831
Y Coordinate
6978505.05440221
Lat Long Location
{"type":"Point","coordinates":[-96.768605,32.800712]}
Unique Key
1314849660
18-00091302
Service Request Number: 18-00091302 • Address: 2422 JORDAN ST, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00091302
Address
2422 JORDAN ST, DALLAS, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-04T16:45:45.000
Status
Closed
Created Date
2018-03-01T16:45:45.000
Update Date
2018-03-01T18:27:23.000
Closed Date
2018-03-01T18:27:23.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2501640.52825739
Y Coordinate
6963658.80044284
Lat Long Location
{"type":"Point","coordinates":[-96.765133,32.759921]}
Unique Key
1314849931
18-00091304
Service Request Number: 18-00091304 • Address: 4918 GASTON AVE, DALLAS, TX 75214 • City Council District: 14
Service Request Number
18-00091304
Address
4918 GASTON AVE, DALLAS, TX 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-08-20T16:47:05.000
Status
Duplicate (closed)
Created Date
2018-03-01T16:47:05.000
Update Date
2018-03-16T08:59:14.000
Closed Date
2018-03-16T08:59:15.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2500352.7167686
Y Coordinate
6978505.05550234
Lat Long Location
{"type":"Point","coordinates":[-96.768605,32.800712]}
Unique Key
1314850164
18-00091305
Service Request Number: 18-00091305 • Address: 6022 WALNUT HILL LN, DALLAS, TX 75230 • City Council District: 13
Service Request Number
18-00091305
Address
6022 WALNUT HILL LN, DALLAS, TX 75230
City Council District
13
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-15T16:47:41.000
Status
Closed
Created Date
2018-03-01T16:47:41.000
Update Date
2018-03-05T08:25:32.000
Closed Date
2018-03-05T08:25:32.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2489432.54955251
Y Coordinate
7007277.68983436
Lat Long Location
{"type":"Point","coordinates":[-96.802976,32.879992]}
Unique Key
1314850282
18-00091306
Service Request Number: 18-00091306 • Address: 3772 VINECREST DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
18-00091306
Address
3772 VINECREST DR, DALLAS, TX 75229
City Council District
13
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-12T16:47:50.000
Status
Closed
Created Date
2018-03-01T16:47:50.000
Update Date
2018-03-20T08:52:20.000
Closed Date
2018-03-20T08:52:20.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474048.80620602
Y Coordinate
7013631.0996584
Lat Long Location
{"type":"Point","coordinates":[-96.852861,32.898094]}
Unique Key
1314850346
18-00091307
Service Request Number: 18-00091307 • Address: 4918 GASTON AVE, DALLAS, TX 75214 • City Council District: 14
Service Request Number
18-00091307
Address
4918 GASTON AVE, DALLAS, TX 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-08-20T16:47:53.000
Status
Closed
Created Date
2018-03-01T16:47:53.000
Update Date
2018-03-15T09:13:54.000
Closed Date
2018-03-15T09:13:54.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2500352.7167686
Y Coordinate
6978505.05550234
Lat Long Location
{"type":"Point","coordinates":[-96.768605,32.800712]}
Unique Key
1314850394
18-00091308
Service Request Number: 18-00091308 • Address: 7214 KENWELL ST, DALLAS, TX 75209 • City Council District: 2
Service Request Number
18-00091308
Address
7214 KENWELL ST, DALLAS, TX 75209
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-06T16:48:20.000
Status
Closed
Created Date
2018-03-01T16:48:20.000
Update Date
2018-03-02T15:39:20.000
Closed Date
2018-03-02T15:39:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2482150.83459602
Y Coordinate
6994632.89787357
Lat Long Location
{"type":"Point","coordinates":[-96.827405,32.845569]}
Unique Key
1314850478
18-00091309
Service Request Number: 18-00091309 • Address: 3905 WEEBURN DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
18-00091309
Address
3905 WEEBURN DR, DALLAS, TX 75229
City Council District
13
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-15T16:48:23.000
Status
Closed
Created Date
2018-03-01T16:48:23.000
Update Date
2018-03-02T15:23:07.000
Closed Date
2018-03-02T15:23:07.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475271.1914189
Y Coordinate
7016950.76556846
Lat Long Location
{"type":"Point","coordinates":[-96.848713,32.907064]}
Unique Key
1314850539
18-00091310
Service Request Number: 18-00091310 • Address: 8024 CHARIOT DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
18-00091310
Address
8024 CHARIOT DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-08-20T16:48:42.000
Status
Closed
Created Date
2018-03-01T16:48:42.000
Update Date
2018-03-02T10:51:18.000
Closed Date
2018-03-02T10:51:18.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2526094.8432286
Y Coordinate
6972254.52059909
Lat Long Location
{"type":"Point","coordinates":[-96.684011,32.782186]}
Unique Key
1314850604
18-00091311
Service Request Number: 18-00091311 • Address: 4000 CEDAR SPRINGS RD, DALLAS, TX 75219 • City Council District: 14
Service Request Number
18-00091311
Address
4000 CEDAR SPRINGS RD, DALLAS, TX 75219
City Council District
14
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-05-10T16:48:52.000
Status
Closed
Created Date
2018-03-01T16:48:52.000
Update Date
2018-03-08T15:36:57.000
Closed Date
2018-03-08T15:36:57.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2487316.61258552
Y Coordinate
6982179.63479127
Lat Long Location
{"type":"Point","coordinates":[-96.811304,32.811029]}
Unique Key
1314850692
18-00091315
Service Request Number: 18-00091315 • Address: 10910 CANDLELIGHT LN, DALLAS, TX 75229 • City Council District: 13
Service Request Number
18-00091315
Address
10910 CANDLELIGHT LN, DALLAS, TX 75229
City Council District
13
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-12T16:50:28.000
Status
Closed
Created Date
2018-03-01T16:50:28.000
Update Date
2018-03-02T15:26:24.000
Closed Date
2018-03-02T15:26:24.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476172.90091432
Y Coordinate
7013032.51497619
Lat Long Location
{"type":"Point","coordinates":[-77.172097,39.036469]}
Unique Key
1314851032
18-00091316
Service Request Number: 18-00091316 • Address: 4341 ARCHBROOK DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
18-00091316
Address
4341 ARCHBROOK DR, DALLAS, TX 75232
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-29T16:51:06.000
Status
Closed
Created Date
2018-03-01T16:51:06.000
Update Date
2018-03-16T10:09:02.000
Closed Date
2018-03-16T09:39:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2478060.1685145
Y Coordinate
6937892.48561416
Lat Long Location
{"type":"Point","coordinates":[-96.843303,32.68943]}
Unique Key
1314851147
18-00091317
Service Request Number: 18-00091317 • Address: 3807 PALLOS VERDAS DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
18-00091317
Address
3807 PALLOS VERDAS DR, DALLAS, TX 75229
City Council District
13
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-05-24T16:51:16.000
Status
Closed
Created Date
2018-03-01T16:51:16.000
Update Date
2018-05-14T09:27:24.000
Closed Date
2018-05-14T09:27:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474525.06406435
Y Coordinate
7016246.78641016
Lat Long Location
{"type":"Point","coordinates":[-96.851134,32.905165]}
Unique Key
1314851190
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