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311 woodbridge

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.

Services 311 Dataset 63jg-pis6 18 fields
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Showing 50 real records
17-00586798
Service Request Number: 17-00586798 • Address: 10113 WOODLAKE DR, DALLAS, 75243 • City Council District: 10
Service Request Number
17-00586798
Address
10113 WOODLAKE DR, DALLAS, 75243
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-21T14:38:27.000
Status
Closed
Created Date
2017-12-07T14:38:27.000
Update Date
2017-12-08T09:40:06.000
Closed Date
2017-12-08T09:40:06.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2517228.46366731
Y Coordinate
7019908.39267407
Lat Long Location
{"type":"Point","coordinates":[-76.629241,39.466569]}
Unique Key
1305496311
17-00586390
Service Request Number: 17-00586390 • Address: 10103 SHADOW WAY, DALLAS, 75243 • City Council District: 10
Service Request Number
17-00586390
Address
10103 SHADOW WAY, DALLAS, 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
Life Hazard - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-14T11:39:01.000
Status
Closed
Created Date
2017-12-07T11:39:01.000
Update Date
2017-12-12T10:42:53.000
Closed Date
2017-12-12T10:42:53.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2517401.33354583
Y Coordinate
7021100.7294415
Lat Long Location
{"type":"Point","coordinates":[-96.711298,32.916788]}
Unique Key
1305467813
17-00584666
Service Request Number: 17-00584666 • Address: 9923 CANDLEBROOK DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00584666
Address
9923 CANDLEBROOK DR, DALLAS, TX 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-15T10:58:40.000
Status
Closed
Created Date
2017-12-06T10:58:40.000
Update Date
2017-12-07T16:08:22.000
Closed Date
2017-12-07T16:08:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2516148.73346415
Y Coordinate
7020393.44198846
Lat Long Location
{"type":"Point","coordinates":[-96.714029,32.914681]}
Unique Key
1305333615
17-00579660
Service Request Number: 17-00579660 • Address: 10134 BRIDGEGATE CT, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00579660
Address
10134 BRIDGEGATE CT, DALLAS, TX 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-07T16:23:05.000
Status
Closed
Created Date
2017-12-02T16:23:05.000
Update Date
2017-12-04T16:02:53.000
Closed Date
2017-12-04T16:02:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2516840.41790935
Y Coordinate
7019124.53257737
Lat Long Location
{"type":"Point","coordinates":[-96.712949,32.911224]}
Unique Key
1304956805
17-00576880
Service Request Number: 17-00576880 • Address: 12209 CREEKSPAN DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00576880
Address
12209 CREEKSPAN DR, DALLAS, TX 75243
City Council District
10
Department
Trinity Watershed Management
Service Request Type
Creek Bank Erosion - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2017-12-20T15:07:40.000
Status
Closed
Created Date
2017-11-30T15:07:40.000
Update Date
2017-12-20T13:59:32.000
Closed Date
2017-12-20T13:59:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2515996.19568655
Y Coordinate
7020345.64889557
Lat Long Location
{"type":"Point","coordinates":[-96.715711,32.91412]}
Unique Key
1304758470
17-00569159
Service Request Number: 17-00569159 • Address: 9941 SHADOW WAY, DALLAS, 75243 • City Council District: 10
Service Request Number
17-00569159
Address
9941 SHADOW WAY, DALLAS, 75243
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-02T12:15:56.000
Status
Duplicate (closed)
Created Date
2017-11-24T12:15:56.000
Update Date
2017-11-28T07:43:21.000
Closed Date
2017-11-28T07:43:21.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2516309.63607485
Y Coordinate
7021152.57432859
Lat Long Location
{"type":"Point","coordinates":[-96.714169,32.916799]}
Unique Key
1304090324
17-00567390
Service Request Number: 17-00567390 • Address: 9957 SHADOW WAY, DALLAS, 75243 • City Council District: 10
Service Request Number
17-00567390
Address
9957 SHADOW WAY, DALLAS, 75243
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-01T07:41:29.000
Status
Closed
Created Date
2017-11-22T07:41:29.000
Update Date
2017-11-28T07:43:21.000
Closed Date
2017-11-28T07:43:21.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2516468.23478423
Y Coordinate
7021156.15237371
Lat Long Location
{"type":"Point","coordinates":[-96.713894,32.916798]}
Unique Key
1303925284
17-00560364
Service Request Number: 17-00560364 • Address: 10132 WOODLAKE DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00560364
Address
10132 WOODLAKE DR, DALLAS, TX 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-29T15:12:52.000
Status
Closed
Created Date
2017-11-16T15:12:52.000
Update Date
2017-11-20T15:54:08.000
Closed Date
2017-11-20T15:54:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2517232.91872509
Y Coordinate
7020277.42635393
Lat Long Location
{"type":"Point","coordinates":[-76.628946,39.466779]}
Unique Key
1303311066
17-00558490
Service Request Number: 17-00558490 • Address: 10123 WOODLAKE DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00558490
Address
10123 WOODLAKE DR, DALLAS, TX 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-28T14:21:23.000
Status
Closed
Created Date
2017-11-15T14:21:23.000
Update Date
2017-11-17T09:56:34.000
Closed Date
2017-11-17T09:56:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2517239.67034293
Y Coordinate
7020075.25006472
Lat Long Location
{"type":"Point","coordinates":[-96.711621,32.913836]}
Unique Key
1303143233
17-00556882
Service Request Number: 17-00556882 • Address: AUDELIA RD & SHADOW WAY, DALLAS, TX • City Council District: 10
Service Request Number
17-00556882
Address
AUDELIA RD & SHADOW WAY, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-18T15:34:58.000
Status
Closed
Created Date
2017-11-14T15:34:58.000
Update Date
2017-11-15T13:32:06.000
Closed Date
2017-11-15T13:32:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2515356.42293222
Y Coordinate
7021113.1835535
Lat Long Location
{"type":"Point","coordinates":[-96.717606,32.916788]}
Unique Key
1303009283
17-00556435
Service Request Number: 17-00556435 • Address: 10119 WOODLAKE DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00556435
Address
10119 WOODLAKE DR, DALLAS, TX 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-27T12:40:53.000
Status
Closed
Created Date
2017-11-14T12:40:53.000
Update Date
2017-11-15T15:00:32.000
Closed Date
2017-11-15T15:00:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2517264.09900943
Y Coordinate
7019991.55705016
Lat Long Location
{"type":"Point","coordinates":[-96.711789,32.913316]}
Unique Key
1302978217
17-00552524
Service Request Number: 17-00552524 • Address: 10027 SILVERTREE DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00552524
Address
10027 SILVERTREE DR, DALLAS, TX 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-22T10:30:59.000
Status
Closed
Created Date
2017-11-11T10:30:59.000
Update Date
2017-11-14T15:08:59.000
Closed Date
2017-11-14T15:08:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2516666.87387466
Y Coordinate
7020815.85034237
Lat Long Location
{"type":"Point","coordinates":[-96.71345,32.916607]}
Unique Key
1302661496
17-00547490
Service Request Number: 17-00547490 • Address: 12215 CREEKSPAN DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00547490
Address
12215 CREEKSPAN DR, DALLAS, TX 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-15T07:19:29.000
Status
Duplicate (open)
Created Date
2017-11-08T07:19:29.000
Update Date
2017-11-08T07:19:29.000
Closed Date
2017-11-08T07:19:29.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2515996.1596603
Y Coordinate
7020346.06586895
Lat Long Location
{"type":"Point","coordinates":[-96.715699,32.914288]}
Unique Key
1302204517
17-00546091
Service Request Number: 17-00546091 • Address: 12219 CREEKSPAN DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00546091
Address
12219 CREEKSPAN DR, DALLAS, TX 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-14T09:59:33.000
Status
Duplicate (closed)
Created Date
2017-11-07T09:59:33.000
Update Date
2017-11-08T16:28:27.000
Closed Date
2017-11-08T16:28:27.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2515996.13539615
Y Coordinate
7020346.34608888
Lat Long Location
{"type":"Point","coordinates":[-96.715674,32.914594]}
Unique Key
1302079895
17-00546080
Service Request Number: 17-00546080 • Address: 12219 CREEKSPAN DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00546080
Address
12219 CREEKSPAN DR, DALLAS, TX 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-16T09:55:51.000
Status
Closed
Created Date
2017-11-07T09:55:51.000
Update Date
2017-12-01T12:23:14.000
Closed Date
2017-12-01T12:23:14.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2515996.13544769
Y Coordinate
7020346.34784629
Lat Long Location
{"type":"Point","coordinates":[-96.715674,32.914594]}
Unique Key
1302079037
17-00546073
Service Request Number: 17-00546073 • Address: 12215 CREEKSPAN DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00546073
Address
12215 CREEKSPAN DR, DALLAS, TX 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-14T09:52:02.000
Status
Closed
Created Date
2017-11-07T09:52:02.000
Update Date
2017-11-08T16:28:28.000
Closed Date
2017-11-08T16:28:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2515996.1596603
Y Coordinate
7020346.06586895
Lat Long Location
{"type":"Point","coordinates":[-96.715699,32.914288]}
Unique Key
1302078395
17-00542297
Service Request Number: 17-00542297 • Address: 12215 CREEKSPAN DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00542297
Address
12215 CREEKSPAN DR, DALLAS, TX 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-14T17:49:54.000
Status
Closed
Created Date
2017-11-03T17:49:54.000
Update Date
2017-11-09T09:08:51.000
Closed Date
2017-11-09T09:08:51.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2515996.1596603
Y Coordinate
7020346.06586895
Lat Long Location
{"type":"Point","coordinates":[-96.715699,32.914288]}
Unique Key
1301767357
17-00541357
Service Request Number: 17-00541357 • Address: 9901 WOOD FOREST DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00541357
Address
9901 WOOD FOREST DR, DALLAS, TX 75243
City Council District
10
Department
Trinity Watershed Management
Service Request Type
Water Pollution Urgent - Creek, Lake, River - TWM
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-08T11:41:50.000
Status
Closed
Created Date
2017-11-03T11:41:50.000
Update Date
2017-11-06T09:43:49.000
Closed Date
2017-11-03T15:28:06.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2515860.18634891
Y Coordinate
7018689.12790818
Lat Long Location
{"type":"Point","coordinates":[-96.716382,32.910242]}
Unique Key
1301702950
17-00541200
Service Request Number: 17-00541200 • Address: 10114 WOODLAKE DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00541200
Address
10114 WOODLAKE DR, DALLAS, TX 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-14T10:52:12.000
Status
Closed
Created Date
2017-11-03T10:52:12.000
Update Date
2017-11-09T10:31:31.000
Closed Date
2017-11-09T10:31:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2517269.30671841
Y Coordinate
7019888.69745741
Lat Long Location
{"type":"Point","coordinates":[-96.711595,32.913436]}
Unique Key
1301691711
17-00540961
Service Request Number: 17-00540961 • Address: 10115 SHADOW WAY, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00540961
Address
10115 SHADOW WAY, DALLAS, TX 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-14T09:37:59.000
Status
Closed
Created Date
2017-11-03T09:37:59.000
Update Date
2017-11-06T15:37:27.000
Closed Date
2017-11-06T15:37:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2517407.45947889
Y Coordinate
7020872.9587548
Lat Long Location
{"type":"Point","coordinates":[-96.711074,32.915917]}
Unique Key
1301676637
17-00540442
Service Request Number: 17-00540442 • Address: 10125 WOODLAKE DR, DALLAS, 75243 • City Council District: 10
Service Request Number
17-00540442
Address
10125 WOODLAKE DR, DALLAS, 75243
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-16T18:50:45.000
Status
Closed
Created Date
2017-11-02T18:50:45.000
Update Date
2017-11-03T09:41:55.000
Closed Date
2017-11-03T09:41:55.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2517227.45570279
Y Coordinate
7020117.09555972
Lat Long Location
{"type":"Point","coordinates":[-76.629078,39.466714]}
Unique Key
1301638584
17-00537902
Service Request Number: 17-00537902 • Address: 9855 SHADOW WAY, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00537902
Address
9855 SHADOW WAY, DALLAS, TX 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-02T12:46:00.000
Status
Closed
Created Date
2017-11-01T12:46:00.000
Update Date
2017-11-05T08:08:15.000
Closed Date
2017-11-05T08:08:15.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2515706.33810757
Y Coordinate
7021142.81545226
Lat Long Location
{"type":"Point","coordinates":[-96.71527,32.916798]}
Unique Key
1301436963
17-00537899
Service Request Number: 17-00537899 • Address: 9855 SHADOW WAY, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00537899
Address
9855 SHADOW WAY, DALLAS, TX 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Pooper Scooper - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-15T12:45:25.000
Status
Closed
Created Date
2017-11-01T12:45:25.000
Update Date
2017-11-02T08:01:57.000
Closed Date
2017-11-02T08:01:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2515706.33810757
Y Coordinate
7021142.81545226
Lat Long Location
{"type":"Point","coordinates":[-96.71527,32.916798]}
Unique Key
1301436819
17-00536563
Service Request Number: 17-00536563 • Address: 12215 CREEKSPAN DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00536563
Address
12215 CREEKSPAN DR, DALLAS, TX 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-09T16:34:56.000
Status
Closed
Created Date
2017-10-31T16:34:56.000
Update Date
2017-11-10T07:18:27.000
Closed Date
2017-11-10T07:18:27.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2515996.16016803
Y Coordinate
7020346.06912911
Lat Long Location
{"type":"Point","coordinates":[-96.715699,32.914288]}
Unique Key
1301329219
17-00531947
Service Request Number: 17-00531947 • Address: 12215 CREEKSPAN DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00531947
Address
12215 CREEKSPAN DR, DALLAS, TX 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
SAN Pack Out/Helping Hands- SAN
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-15T11:58:15.000
Status
Closed
Created Date
2017-10-28T11:58:15.000
Update Date
2017-10-30T15:32:34.000
Closed Date
2017-10-30T15:32:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2515996.16016803
Y Coordinate
7020346.06912911
Lat Long Location
{"type":"Point","coordinates":[-96.715699,32.914288]}
Unique Key
1300942444
17-00525249
Service Request Number: 17-00525249 • Address: 10000 SHADOW WAY, DALLAS, 75243 • City Council District: 10
Service Request Number
17-00525249
Address
10000 SHADOW WAY, DALLAS, 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-21T11:59:31.000
Status
Closed
Created Date
2017-10-24T11:59:31.000
Update Date
2017-10-26T16:28:51.000
Closed Date
2017-10-26T16:28:51.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2516840.23636353
Y Coordinate
7021123.38216322
Lat Long Location
{"type":"Point","coordinates":[-96.713186,32.916798]}
Unique Key
1300392480
17-00521063
Service Request Number: 17-00521063 • Address: SHADOW WAY & AUDELIA RD, DALLAS, TX • City Council District: 10
Service Request Number
17-00521063
Address
SHADOW WAY & AUDELIA RD, DALLAS, TX
City Council District
10
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-04T01:46:50.000
Status
Closed
Created Date
2017-10-21T01:46:50.000
Update Date
2017-10-24T08:36:17.000
Closed Date
2017-10-24T08:36:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2515356.42241972
Y Coordinate
7021113.18251174
Lat Long Location
{"type":"Point","coordinates":[-96.717606,32.916788]}
Unique Key
1299999455
17-00520713
Service Request Number: 17-00520713 • Address: 9917 WOODLAKE DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00520713
Address
9917 WOODLAKE DR, DALLAS, TX 75243
City Council District
10
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-24T16:07:53.000
Status
Closed
Created Date
2017-10-20T16:07:53.000
Update Date
2017-10-20T16:14:48.000
Closed Date
2017-10-20T16:14:48.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2515754.29333716
Y Coordinate
7019553.21441286
Lat Long Location
{"type":"Point","coordinates":[-96.715744,32.912542]}
Unique Key
1299964546
17-00517332
Service Request Number: 17-00517332 • Address: 9855 SHADOW WAY, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00517332
Address
9855 SHADOW WAY, DALLAS, TX 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Bite - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-20T19:25:18.000
Status
Closed
Created Date
2017-10-18T19:25:18.000
Update Date
2017-10-29T09:17:07.000
Closed Date
2017-10-29T09:17:06.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Proactive
X Coordinate
2515706.33810757
Y Coordinate
7021142.81545226
Lat Long Location
{"type":"Point","coordinates":[-96.71527,32.916798]}
Unique Key
1299695911
17-00517186
Service Request Number: 17-00517186 • Address: 9855 SHADOW WAY, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00517186
Address
9855 SHADOW WAY, DALLAS, TX 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-19T16:47:04.000
Status
Closed
Created Date
2017-10-18T16:47:04.000
Update Date
2017-10-18T19:34:58.000
Closed Date
2017-10-18T19:34:58.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2515706.33810757
Y Coordinate
7021142.81545226
Lat Long Location
{"type":"Point","coordinates":[-96.71527,32.916798]}
Unique Key
1299681001
17-00511429
Service Request Number: 17-00511429 • Address: 9855 SHADOW WAY, DALLAS, 75243 • City Council District: 10
Service Request Number
17-00511429
Address
9855 SHADOW WAY, DALLAS, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-16T11:35:44.000
Status
Closed
Created Date
2017-10-15T11:35:44.000
Update Date
2017-10-15T12:41:31.000
Closed Date
2017-10-15T12:41:31.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2515706.33810757
Y Coordinate
7021142.81545226
Lat Long Location
{"type":"Point","coordinates":[-96.71527,32.916798]}
Unique Key
1299198598
17-00506186
Service Request Number: 17-00506186 • Address: 12209 CREEKSPAN DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00506186
Address
12209 CREEKSPAN DR, DALLAS, TX 75243
City Council District
10
Department
Sustainable Development and Construction Dept.
Service Request Type
Sustainable Development and Construction General - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-25T14:34:26.000
Status
Closed
Created Date
2017-10-11T14:34:26.000
Update Date
2017-10-26T09:57:51.000
Closed Date
2017-10-26T09:57:51.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2515996.19564216
Y Coordinate
7020345.65064411
Lat Long Location
{"type":"Point","coordinates":[-96.715711,32.91412]}
Unique Key
1298736126
17-00501305
Service Request Number: 17-00501305 • Address: 12209 CREEKSPAN DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00501305
Address
12209 CREEKSPAN DR, DALLAS, TX 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-20T08:38:51.000
Status
Closed
Created Date
2017-10-09T08:38:51.000
Update Date
2017-10-10T15:01:57.000
Closed Date
2017-10-10T15:01:57.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2515996.19564216
Y Coordinate
7020345.65064411
Lat Long Location
{"type":"Point","coordinates":[-96.715711,32.91412]}
Unique Key
1298338399
17-00499818
Service Request Number: 17-00499818 • Address: 9924 SILVERTREE DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00499818
Address
9924 SILVERTREE DR, DALLAS, TX 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-11T17:27:02.000
Status
Closed
Created Date
2017-10-06T17:27:02.000
Update Date
2017-10-10T13:46:48.000
Closed Date
2017-10-10T13:46:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2516385.57019067
Y Coordinate
7020652.42730013
Lat Long Location
{"type":"Point","coordinates":[-96.714083,32.91553]}
Unique Key
1298149760
17-00484531
Service Request Number: 17-00484531 • Address: 12315 CREEKSPAN DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00484531
Address
12315 CREEKSPAN DR, DALLAS, TX 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Noisy - DAS
Ert Estimated Response Time
15
Overall Service Request Due Date
2017-10-06T12:59:12.000
Status
Closed
Created Date
2017-09-27T12:59:12.000
Update Date
2017-10-02T15:31:56.000
Closed Date
2017-10-02T15:31:56.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2516001.75302579
Y Coordinate
7020639.30351031
Lat Long Location
{"type":"Point","coordinates":[-96.715682,32.915398]}
Unique Key
1296705101
17-00482508
Service Request Number: 17-00482508 • Address: 10024 SILVERTREE DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00482508
Address
10024 SILVERTREE DR, DALLAS, TX 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-10T12:57:24.000
Status
Closed
Created Date
2017-09-26T12:57:24.000
Update Date
2017-09-29T16:59:01.000
Closed Date
2017-09-29T16:21:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2516706.88486347
Y Coordinate
7020799.95594998
Lat Long Location
{"type":"Point","coordinates":[-96.713456,32.916185]}
Unique Key
1296528069
17-00479075
Service Request Number: 17-00479075 • Address: 10024 SILVERTREE DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00479075
Address
10024 SILVERTREE DR, DALLAS, TX 75243
City Council District
10
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-09T16:37:16.000
Status
Closed
Created Date
2017-09-24T16:37:16.000
Update Date
2017-09-26T13:00:22.000
Closed Date
2017-09-26T13:00:22.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2516706.88281585
Y Coordinate
7020799.95666917
Lat Long Location
{"type":"Point","coordinates":[-96.713456,32.916185]}
Unique Key
1296248212
17-00476840
Service Request Number: 17-00476840 • Address: 9915 WOOD FOREST DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00476840
Address
9915 WOOD FOREST DR, DALLAS, TX 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-03T11:22:03.000
Status
Closed
Created Date
2017-09-22T11:22:03.000
Update Date
2017-09-26T11:30:51.000
Closed Date
2017-09-26T11:30:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2515783.0474887
Y Coordinate
7018892.3149711
Lat Long Location
{"type":"Point","coordinates":[-96.716482,32.910616]}
Unique Key
1296041264
17-00471558
Service Request Number: 17-00471558 • Address: 10124 CANDLEBROOK DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00471558
Address
10124 CANDLEBROOK DR, DALLAS, TX 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-17T18:41:36.000
Status
Closed
Created Date
2017-09-19T18:41:36.000
Update Date
2017-10-04T11:16:12.000
Closed Date
2017-10-04T11:16:12.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2517014.91085691
Y Coordinate
7020720.72658665
Lat Long Location
{"type":"Point","coordinates":[-96.712405,32.916619]}
Unique Key
1295621616
17-00470363
Service Request Number: 17-00470363 • Address: 10104 SHADOW WAY, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00470363
Address
10104 SHADOW WAY, DALLAS, TX 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-17T11:36:03.000
Status
Closed
Created Date
2017-09-19T11:36:03.000
Update Date
2017-10-04T11:13:04.000
Closed Date
2017-10-04T11:13:04.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2517459.41574268
Y Coordinate
7020902.44009907
Lat Long Location
{"type":"Point","coordinates":[-96.710976,32.916176]}
Unique Key
1295528852
17-00470246
Service Request Number: 17-00470246 • Address: 10066 SILVERTREE DR, DALLAS, 75243 • City Council District: 10
Service Request Number
17-00470246
Address
10066 SILVERTREE DR, DALLAS, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-09-20T11:04:57.000
Status
Closed
Created Date
2017-09-19T11:04:57.000
Update Date
2017-09-29T12:00:05.000
Closed Date
2017-09-22T07:51:37.000
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2516704.59328305
Y Coordinate
7020986.86686621
Lat Long Location
{"type":"Point","coordinates":[-96.713453,32.916399]}
Unique Key
1295520849
17-00468640
Service Request Number: 17-00468640 • Address: 10032 SILVERTREE DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00468640
Address
10032 SILVERTREE DR, DALLAS, TX 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-16T14:43:11.000
Status
Closed
Created Date
2017-09-18T14:43:11.000
Update Date
2017-10-04T11:50:46.000
Closed Date
2017-10-04T11:50:46.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2516706.61241244
Y Coordinate
7020835.77496405
Lat Long Location
{"type":"Point","coordinates":[-96.71345,32.916617]}
Unique Key
1295389067
17-00468593
Service Request Number: 17-00468593 • Address: 10115 CANDLEBROOK DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00468593
Address
10115 CANDLEBROOK DR, DALLAS, TX 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-16T14:30:56.000
Status
Closed
Created Date
2017-09-18T14:30:56.000
Update Date
2017-10-15T20:06:05.000
Closed Date
2017-10-15T20:06:05.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2516976.17989954
Y Coordinate
7020664.5469767
Lat Long Location
{"type":"Point","coordinates":[-96.712459,32.916154]}
Unique Key
1295386375
17-00466793
Service Request Number: 17-00466793 • Address: 10066 SILVERTREE DR, DALLAS, 75243 • City Council District: 10
Service Request Number
17-00466793
Address
10066 SILVERTREE DR, DALLAS, 75243
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-02T10:36:22.000
Status
Closed
Created Date
2017-09-17T10:36:22.000
Update Date
2017-09-19T11:07:07.000
Closed Date
2017-09-19T11:07:07.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2516704.59328305
Y Coordinate
7020986.86686621
Lat Long Location
{"type":"Point","coordinates":[-96.713453,32.916399]}
Unique Key
1295236889
17-00466786
Service Request Number: 17-00466786 • Address: 10000 SHADOW WAY, DALLAS, 75243 • City Council District: 10
Service Request Number
17-00466786
Address
10000 SHADOW WAY, DALLAS, 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-09-27T10:26:30.000
Status
Closed
Created Date
2017-09-17T10:26:30.000
Update Date
2017-09-18T14:42:02.000
Closed Date
2017-09-18T14:42:02.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2516840.23685547
Y Coordinate
7021123.38208616
Lat Long Location
{"type":"Point","coordinates":[-96.713186,32.916798]}
Unique Key
1295236295
17-00466000
Service Request Number: 17-00466000 • Address: 10027 SILVERTREE DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00466000
Address
10027 SILVERTREE DR, DALLAS, TX 75243
City Council District
10
Department
Police Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-09-18T10:30:38.000
Status
Closed
Created Date
2017-09-16T10:30:38.000
Update Date
2017-09-29T17:20:45.000
Closed Date
2017-09-17T11:50:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2516666.87512327
Y Coordinate
7020815.84899432
Lat Long Location
{"type":"Point","coordinates":[-96.71345,32.916607]}
Unique Key
1295163062
17-00451849
Service Request Number: 17-00451849 • Address: 12309 CREEKSPAN DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00451849
Address
12309 CREEKSPAN DR, DALLAS, TX 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-09-19T08:40:42.000
Status
Closed
Created Date
2017-09-08T08:40:42.000
Update Date
2017-09-12T15:57:05.000
Closed Date
2017-09-12T15:57:05.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2515977.58933474
Y Coordinate
7020513.25920074
Lat Long Location
{"type":"Point","coordinates":[-96.715727,32.915261]}
Unique Key
1293989633
17-00446380
Service Request Number: 17-00446380 • Address: 10131 WOODLAKE DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00446380
Address
10131 WOODLAKE DR, DALLAS, TX 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-09-08T17:41:35.000
Status
Closed
Created Date
2017-09-05T17:41:35.000
Update Date
2017-09-08T16:59:05.000
Closed Date
2017-09-08T16:59:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2517192.77910502
Y Coordinate
7020247.22235505
Lat Long Location
{"type":"Point","coordinates":[-96.711759,32.914272]}
Unique Key
1293520432
17-00442458
Service Request Number: 17-00442458 • Address: 10105 SHADOW WAY, DALLAS, 75243 • City Council District: 10
Service Request Number
17-00442458
Address
10105 SHADOW WAY, DALLAS, 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-03T08:55:43.000
Status
Closed
Created Date
2017-09-02T08:55:43.000
Update Date
2017-09-13T13:31:04.000
Closed Date
2017-09-13T13:31:04.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2517425.60081274
Y Coordinate
7021070.48472854
Lat Long Location
{"type":"Point","coordinates":[-96.711203,32.916765]}
Unique Key
1293185242
17-00441195
Service Request Number: 17-00441195 • Address: 10104 CANDLEBROOK DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00441195
Address
10104 CANDLEBROOK DR, DALLAS, TX 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-09-07T12:29:46.000
Status
Closed
Created Date
2017-09-01T12:29:46.000
Update Date
2017-09-05T08:33:57.000
Closed Date
2017-09-05T08:33:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2517017.67806733
Y Coordinate
7020610.64176359
Lat Long Location
{"type":"Point","coordinates":[-96.712469,32.915462]}
Unique Key
1293072342
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