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311 Service Requests for Fiscal Year 2015 - 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

Archive 311 Dataset 5rf5-zfyb 22 fields
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Showing 50 real records
15-00521563
Service Request Number: 15-00521563 • Address: S BUCKNER BLVD & MILITARY PKWY, DALLAS, 75227, DALLAS, TX • City Council District: 5
Service Request Number
15-00521563
Address
S BUCKNER BLVD & MILITARY PKWY, DALLAS, 75227, DALLAS, TX
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Flashing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-11-16T06:50:53.000
Status
Duplicate (closed)
Created Date
2015-11-12T06:50:53.000
Update Date
2015-11-12T10:03:15.000
Closed Date
2015-11-12T10:03:15.000
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2527017.4040419
Y Coordinate
6967704.24978081
Unique Key
1176314040
16-00406545
Service Request Number: 16-00406545 • Address: COTILLION DR & RUIDOSA AVE, DALLAS, 75228, DALLAS, TX • City Council District: 9
Service Request Number
16-00406545
Address
COTILLION DR & RUIDOSA AVE, DALLAS, 75228, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Shopping Carts - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-08-18T08:41:47.000
Status
Closed
Created Date
2016-08-11T08:41:47.000
Update Date
2016-08-11T13:59:56.000
Closed Date
2016-08-11T13:59:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2533778.04696884
Y Coordinate
6997673.80523044
Unique Key
1223208512
16-00327079
Service Request Number: 16-00327079 • Address: LEMMON AVE & W MOCKINGBIRD LN, DALLAS, 75209, DALLAS, TX • City Council District: 2
Service Request Number
16-00327079
Address
LEMMON AVE & W MOCKINGBIRD LN, DALLAS, 75209, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Flashing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-07-08T10:59:36.000
Status
Closed
Created Date
2016-07-04T10:59:36.000
Update Date
2016-07-05T10:43:19.000
Closed Date
2016-07-05T10:43:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2480858.87767264
Y Coordinate
6991340.40262438
Unique Key
1217180605
15-00468556
Service Request Number: 15-00468556 • Address: GREENVILLE AVE & L B J SERV N, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
15-00468556
Address
GREENVILLE AVE & L B J SERV N, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - All Out - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-10-15T13:14:43.000
Status
Closed
Created Date
2015-10-11T13:14:43.000
Update Date
2015-10-12T10:07:47.000
Closed Date
2015-10-12T10:07:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2507561.40450907
Y Coordinate
7021182.36242751
Unique Key
1172787565
16-00255665
Service Request Number: 16-00255665 • Address: GARRISON ST & FORDHAM RD, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
16-00255665
Address
GARRISON ST & FORDHAM RD, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Pot hole - Hazardous-STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-06-02T11:50:33.000
Status
Closed
Created Date
2016-06-01T11:50:33.000
Update Date
2016-06-04T16:28:57.000
Closed Date
2016-06-01T11:56:39.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2495173.54343245
Y Coordinate
6943350.20726296
Unique Key
1210292262
16-00370349
Service Request Number: 16-00370349 • Address: 3357 DARTMOOR DR, DALLAS, TX 75229-75 • City Council District: 13
Service Request Number
16-00370349
Address
3357 DARTMOOR DR, DALLAS, TX 75229-75
City Council District
13
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2016-09-27T11:11:30.000
Status
Closed
Created Date
2016-07-25T11:11:30.000
Update Date
2016-07-28T09:31:13.000
Closed Date
2016-07-28T09:31:13.000
Priority
Standard
Method Received Description
Web
X Coordinate
2470244.56964033
Y Coordinate
7016228.7148504
Unique Key
1220657786
15-00468098
Service Request Number: 15-00468098 • Address: CONTINENTAL AVE & N RIVERFRONT BLVD, DALLAS, 75207, DALLAS, TX • City Council District: 6
Service Request Number
15-00468098
Address
CONTINENTAL AVE & N RIVERFRONT BLVD, DALLAS, 75207, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Pot hole - Hazardous-STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-10-11T13:32:14.000
Status
Closed
Created Date
2015-10-10T13:32:14.000
Update Date
2015-10-10T13:37:31.000
Closed Date
2015-10-10T13:37:27.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2486069.47184095
Y Coordinate
6972197.58809891
Unique Key
1172755396
15-00508295
Service Request Number: 15-00508295 • Address: CARLISLE ST & BOWEN ST, DALLAS, 75204, DALLAS, TX • City Council District: 14
Service Request Number
15-00508295
Address
CARLISLE ST & BOWEN ST, DALLAS, 75204, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Pot hole - Hazardous-STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-11-05T08:24:45.000
Status
Closed
Created Date
2015-11-04T08:24:45.000
Update Date
2015-11-04T14:50:55.000
Closed Date
2015-11-04T12:16:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2490012.0116127
Y Coordinate
6979682.78702119
Unique Key
1175411220
16-00365259
Service Request Number: 16-00365259 • Address: HILLBROOK ST & SONDRA DR, DALLAS, 75214, DALLAS, TX • City Council District: 9
Service Request Number
16-00365259
Address
HILLBROOK ST & SONDRA DR, DALLAS, 75214, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Stop Knockdown - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-07-25T16:50:41.000
Status
Closed
Created Date
2016-07-21T16:50:41.000
Update Date
2016-07-22T08:58:28.000
Closed Date
2016-07-22T08:58:27.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2507743.1936475
Y Coordinate
6988215.74268875
Unique Key
1220202623
16-00339852
Service Request Number: 16-00339852 • Address: LEMMON AVE & W LOVERS LN, DALLAS, 75209, DALLAS, TX • City Council District: 2
Service Request Number
16-00339852
Address
LEMMON AVE & W LOVERS LN, DALLAS, 75209, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - All Out - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-07-13T19:55:20.000
Status
Closed
Created Date
2016-07-09T19:55:20.000
Update Date
2016-07-11T09:04:39.000
Closed Date
2016-07-11T09:04:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Radio
X Coordinate
2477866.04881728
Y Coordinate
6996485.23796215
Unique Key
1218173628
15-00477928
Service Request Number: 15-00477928 • Address: FOREST LN & WEBB CHAPEL RD, DALLAS, 75234, DALLAS, TX 75234 • City Council District: 6
Service Request Number
15-00477928
Address
FOREST LN & WEBB CHAPEL RD, DALLAS, 75234, DALLAS, TX 75234
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Pot hole - Hazardous-STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-10-17T11:17:45.000
Status
Closed
Created Date
2015-10-16T11:17:45.000
Update Date
2015-10-16T15:02:41.000
Closed Date
2015-10-16T15:02:39.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2467870.10903608
Y Coordinate
7017800.29867087
Unique Key
1173386251
15-00566915
Service Request Number: 15-00566915 • Address: 3522 CHIHUAHUA ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00566915
Address
3522 CHIHUAHUA ST, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
No House Number - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-02-09T11:51:12.000
Status
Closed
Created Date
2015-12-11T11:51:12.000
Update Date
2016-01-06T15:17:33.000
Closed Date
2016-01-06T15:17:32.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476901.50996873
Y Coordinate
6972704.38588054
Lat Long Location
3522 CHIHUAHUA ST, DALLAS, TX, 75212
Unique Key
1179305530
16-00280634
Service Request Number: 16-00280634 • Address: LAGOW ST & SPRING AVE, DALLAS, 75210, DALLAS, TX • City Council District: 7
Service Request Number
16-00280634
Address
LAGOW ST & SPRING AVE, DALLAS, 75210, DALLAS, TX
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Flashing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-06-15T18:57:44.000
Status
Closed
Created Date
2016-06-11T18:57:44.000
Update Date
2016-06-13T09:52:10.000
Closed Date
2016-06-13T09:52:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2507561.07996213
Y Coordinate
6968091.98959475
Unique Key
1212901817
16-00449217
Service Request Number: 16-00449217 • Address: 1445 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
16-00449217
Address
1445 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Fire-Rescue Department
Service Request Type
Fire Inspection - DFD
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-11-04T15:02:37.000
Status
Closed
Created Date
2016-09-01T15:02:37.000
Update Date
2016-09-01T15:02:59.000
Closed Date
2016-09-01T15:02:59.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2487687.59376436
Y Coordinate
6952761.80122396
Lat Long Location
1445 S EWING AVE, DALLAS, TX, 75216
Unique Key
1226385079
16-00079291
Service Request Number: 16-00079291 • Address: NOMAS ST & TUMALO TRL, DALLAS, 75212, DALLAS, TX • City Council District: 6
Service Request Number
16-00079291
Address
NOMAS ST & TUMALO TRL, DALLAS, 75212, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Visibility Obstruction - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-03-01T19:14:50.000
Status
Closed
Created Date
2016-02-26T19:14:50.000
Update Date
2016-02-29T07:32:23.000
Closed Date
2016-02-29T07:32:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2458429.14035131
Y Coordinate
6971209.54157114
Unique Key
1192693940
15-00517806
Service Request Number: 15-00517806 • Address: 9800 JENNIE LEE LN, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00517806
Address
9800 JENNIE LEE LN, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-12-17T08:30:36.000
Status
Closed
Created Date
2015-11-10T08:30:36.000
Update Date
2015-11-17T12:20:35.000
Closed Date
2015-11-17T12:20:35.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2535987.94657581
Y Coordinate
6963306.51980729
Lat Long Location
9800 JENNIE LEE LN, DALLAS, TX, 75227
Unique Key
1176049155
16-00374606
Service Request Number: 16-00374606 • Address: 2318 JONESBORO AVE, DALLAS, TX 75228 • City Council District: 7
Service Request Number
16-00374606
Address
2318 JONESBORO AVE, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-09-07T17:15:31.000
Status
Closed
Created Date
2016-07-26T17:15:31.000
Update Date
2016-10-11T12:33:30.000
Closed Date
2016-10-11T12:33:30.000
Priority
Standard
Method Received Description
Web
X Coordinate
2528511.6109168
Y Coordinate
6985525.81060625
Lat Long Location
2318 JONESBORO AVE, DALLAS, TX, 75228
Unique Key
1220977636
16-00480976
Service Request Number: 16-00480976 • Address: 7007 ARAPAHO RD, DALLAS, TX 75248 • City Council District: 12
Service Request Number
16-00480976
Address
7007 ARAPAHO RD, DALLAS, TX 75248
City Council District
12
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2016-10-24T09:48:51.000
Status
Closed
Created Date
2016-09-19T09:48:51.000
Update Date
2016-10-11T09:57:55.000
Closed Date
2016-10-11T09:57:55.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2493608.9208389
Y Coordinate
7037286.006293
Lat Long Location
7007 ARAPAHO RD, DALLAS, TX, 75248
Unique Key
1228519130
15-00474510
Service Request Number: 15-00474510 • Address: 10826 LEOTA DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00474510
Address
10826 LEOTA DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-11-18T14:57:35.000
Status
Closed
Created Date
2015-10-14T14:57:35.000
Update Date
2015-10-30T16:11:00.000
Closed Date
2015-10-30T16:10:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2540175.69541295
Y Coordinate
6954635.04833092
Lat Long Location
10826 LEOTA DR, DALLAS, TX, 75217
Unique Key
1173164880
15-00557065
Service Request Number: 15-00557065 • Address: 3914 ORLANDO CT, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00557065
Address
3914 ORLANDO CT, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-08T14:05:56.000
Status
Closed
Created Date
2015-12-05T14:05:56.000
Update Date
2015-12-07T09:12:55.000
Closed Date
2015-12-05T14:15:00.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2465332.60947271
Y Coordinate
6957568.74162981
Lat Long Location
3914 ORLANDO CT, DALLAS, TX, 75211
Unique Key
1178642184
16-00150446
Service Request Number: 16-00150446 • Address: 4811 MARCH AVE, DALLAS, TX 75209 • City Council District: 2
Service Request Number
16-00150446
Address
4811 MARCH AVE, DALLAS, TX 75209
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-05-23T12:20:06.000
Status
Duplicate (closed)
Created Date
2016-04-09T12:20:06.000
Update Date
2016-06-20T15:10:37.000
Closed Date
2016-06-20T15:10:37.000
Priority
Standard
Method Received Description
Web
X Coordinate
2481781.83093846
Y Coordinate
6995120.61431988
Lat Long Location
4811 MARCH AVE, DALLAS, TX, 75209
Unique Key
1200483048
16-00269516
Service Request Number: 16-00269516 • Address: LOVE BIRD LN & RED BIRD CENTER DR, DALLAS, 75237, DALLAS, TX • City Council District: 3
Service Request Number
16-00269516
Address
LOVE BIRD LN & RED BIRD CENTER DR, DALLAS, 75237, DALLAS, TX
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Other Dispatch - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-06-11T11:33:19.000
Status
Closed
Created Date
2016-06-07T11:33:19.000
Update Date
2016-06-08T06:56:39.000
Closed Date
2016-06-08T06:56:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2466851.66629644
Y Coordinate
6933606.55374883
Unique Key
1211700445
16-00159012
Service Request Number: 16-00159012 • Address: 4764 EAST SIDE AVE, DALLAS, TX 75226 • City Council District: 2
Service Request Number
16-00159012
Address
4764 EAST SIDE AVE, DALLAS, TX 75226
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-05-19T07:06:13.000
Status
Closed
Created Date
2016-04-14T07:06:13.000
Update Date
2016-05-24T11:08:19.000
Closed Date
2016-05-24T11:08:12.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2501990.40926673
Y Coordinate
6975831.90102911
Lat Long Location
4764 EAST SIDE AVE, DALLAS, TX, 75226
Unique Key
1201230122
16-00285327
Service Request Number: 16-00285327 • Address: 2384 FLORA ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
16-00285327
Address
2384 FLORA ST, DALLAS, TX 75201
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-06-21T10:48:25.000
Status
Duplicate (closed)
Created Date
2016-06-14T10:48:25.000
Update Date
2016-06-20T07:40:43.000
Closed Date
2016-06-20T07:40:43.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2491697.39174101
Y Coordinate
6974613.82956254
Lat Long Location
2384 FLORA ST, DALLAS, TX, 75201
Unique Key
1213537676
15-00479900
Service Request Number: 15-00479900 • Address: 2100 REMOND DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00479900
Address
2100 REMOND DR, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-11-02T18:29:31.000
Status
Closed
Created Date
2015-10-18T18:29:31.000
Update Date
2015-10-30T16:14:09.000
Closed Date
2015-10-30T16:14:09.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2473582.1153643
Y Coordinate
6964848.2158566
Lat Long Location
2100 REMOND DR, DALLAS, TX, 75211
Unique Key
1173525220
15-00587356
Service Request Number: 15-00587356 • Address: 6700 OX RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
15-00587356
Address
6700 OX RD, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-02-04T09:42:40.000
Status
Closed
Created Date
2015-12-29T09:42:40.000
Update Date
2015-12-29T10:10:12.000
Closed Date
2015-12-29T10:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2493430.83034709
Y Coordinate
6930869.792082
Lat Long Location
6700 OX RD, DALLAS, TX, 75241
Unique Key
1180836786
15-00552675
Service Request Number: 15-00552675 • Address: 1601 ELM ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
15-00552675
Address
1601 ELM ST, DALLAS, TX 75201
City Council District
14
Department
Code Compliance District Group
Service Request Type
Noise Pollution - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-01-17T04:54:57.000
Status
Closed
Created Date
2015-12-03T04:54:57.000
Update Date
2015-12-17T10:21:32.000
Closed Date
2015-12-17T10:21:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2491351.66125632
Y Coordinate
6971533.96617691
Lat Long Location
1601 ELM ST, DALLAS, TX, 75201
Unique Key
1178335920
16-00012861
Service Request Number: 16-00012861 • Address: 7802 ROBIN RD, DALLAS, TX 75209 • City Council District: 2
Service Request Number
16-00012861
Address
7802 ROBIN RD, DALLAS, TX 75209
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Bite -CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2016-01-19T09:45:40.000
Status
Closed
Created Date
2016-01-12T09:45:40.000
Update Date
2016-01-16T08:38:13.000
Closed Date
2016-01-16T08:38:12.000
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2483634.2980116
Y Coordinate
6996407.60319532
Lat Long Location
7802 ROBIN RD, DALLAS, TX, 75209
Unique Key
1182157705
16-00026665
Service Request Number: 16-00026665 • Address: SINGLETON BLVD & N WESTMORELAND RD, DALLAS, 75212, DALLAS, TX • City Council District: 6
Service Request Number
16-00026665
Address
SINGLETON BLVD & N WESTMORELAND RD, DALLAS, 75212, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Timing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-01-25T13:40:38.000
Status
Closed
Created Date
2016-01-21T13:40:38.000
Update Date
2016-01-21T14:34:35.000
Closed Date
2016-01-21T14:34:33.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2468229.40980597
Y Coordinate
6970100.07661473
Unique Key
1183159514
16-00474548
Service Request Number: 16-00474548 • Address: 3035 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
16-00474548
Address
3035 E LEDBETTER DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2016-10-20T07:32:25.000
Status
Duplicate (closed)
Created Date
2016-09-15T07:32:25.000
Update Date
2016-09-19T16:31:07.000
Closed Date
2016-09-15T14:58:04.000
Priority
Standard
Method Received Description
Web
X Coordinate
2501085.04889393
Y Coordinate
6940643.26934038
Lat Long Location
3035 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1228072764
16-00455406
Service Request Number: 16-00455406 • Address: 737 HOKE SMITH DR, DALLAS, TX 75224 • City Council District: 4
Service Request Number
16-00455406
Address
737 HOKE SMITH DR, DALLAS, TX 75224
City Council District
4
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-09-13T10:01:08.000
Status
Duplicate (closed)
Created Date
2016-09-06T10:01:08.000
Update Date
2016-09-08T06:36:56.000
Closed Date
2016-09-08T06:36:56.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2480602.8569553
Y Coordinate
6945339.86163185
Lat Long Location
737 HOKE SMITH DR, DALLAS, TX, 75224
Unique Key
1226799797
16-00318942
Service Request Number: 16-00318942 • Address: 6700 WANDT DR, DALLAS, TX 75236 • City Council District: 3
Service Request Number
16-00318942
Address
6700 WANDT DR, DALLAS, TX 75236
City Council District
3
Department
Fire-Rescue Department
Service Request Type
Fire Inspection - DFD
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-09-01T12:51:03.000
Status
Closed
Created Date
2016-06-29T12:51:03.000
Update Date
2016-08-17T07:48:47.000
Closed Date
2016-08-17T07:48:46.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2451454.45439285
Y Coordinate
6929136.63811246
Lat Long Location
6700 WANDT DR, DALLAS, TX, 75236
Unique Key
1216486647
16-00431492
Service Request Number: 16-00431492 • Address: N CENTRAL EXPY & WALNUT HILL LN, DALLAS, 75231, DALLAS, TX • City Council District: 13
Service Request Number
16-00431492
Address
N CENTRAL EXPY & WALNUT HILL LN, DALLAS, 75231, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Timing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-08-28T14:53:08.000
Status
Closed
Created Date
2016-08-24T14:53:08.000
Update Date
2016-08-25T08:10:03.000
Closed Date
2016-08-25T08:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2499541.64128761
Y Coordinate
7007456.82155854
Unique Key
1225147580
16-00329720
Service Request Number: 16-00329720 • Address: CHATTANOOGA PL & MESA CIR, DALLAS, 75235, DALLAS, TX • City Council District: 2
Service Request Number
16-00329720
Address
CHATTANOOGA PL & MESA CIR, DALLAS, 75235, DALLAS, TX
City Council District
2
Department
Police Department
Service Request Type
Parking - Report of Violation - DPD
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-07-07T15:26:38.000
Status
Closed
Created Date
2016-07-05T15:26:38.000
Update Date
2016-07-05T17:44:04.000
Closed Date
2016-07-05T17:44:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474268.2829485
Y Coordinate
6984014.89711354
Unique Key
1217397676
16-00450407
Service Request Number: 16-00450407 • Address: FOREST LN & PLANO RD, DALLAS, TX • City Council District: 10
Service Request Number
16-00450407
Address
FOREST LN & PLANO RD, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Flashing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-09-06T07:54:18.000
Status
Closed
Created Date
2016-09-02T07:54:18.000
Update Date
2016-09-02T13:19:58.000
Closed Date
2016-09-02T13:19:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2520727.78808693
Y Coordinate
7018439.10173603
Lat Long Location
FOREST LN, DALLAS, TX
Unique Key
1226467571
15-00535916
Service Request Number: 15-00535916 • Address: W JEFFERSON BLVD & S WESTMORELAND RD, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
15-00535916
Address
W JEFFERSON BLVD & S WESTMORELAND RD, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Timing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-11-23T19:24:56.000
Status
Closed
Created Date
2015-11-19T19:24:56.000
Update Date
2015-11-20T09:03:40.000
Closed Date
2015-11-20T09:03:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2468333.85924278
Y Coordinate
6957262.99043255
Unique Key
1177224702
15-00585571
Service Request Number: 15-00585571 • Address: N ERVAY ST & PATTERSON ST, DALLAS, 75201, DALLAS, TX • City Council District: 14
Service Request Number
15-00585571
Address
N ERVAY ST & PATTERSON ST, DALLAS, 75201, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Flashing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-01-01T07:56:48.000
Status
Closed
Created Date
2015-12-28T07:56:48.000
Update Date
2015-12-28T13:55:13.000
Closed Date
2015-12-28T13:55:12.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2491020.87491304
Y Coordinate
6972514.54510274
Unique Key
1180702668
16-00500082
Service Request Number: 16-00500082 • Address: HARRY HINES BLVD & SHORECREST DR, DALLAS, TX • City Council District: 6
Service Request Number
16-00500082
Address
HARRY HINES BLVD & SHORECREST DR, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - All Out - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-10-03T09:23:31.000
Status
Closed
Created Date
2016-09-29T09:23:31.000
Update Date
2016-09-29T11:43:48.000
Closed Date
2016-09-29T11:43:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2468913.66106125
Y Coordinate
6992931.63988124
Lat Long Location
HARRY HINES BLVD, DALLAS, TX
Unique Key
1229873091
15-00586901
Service Request Number: 15-00586901 • Address: 3819 FRIO DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00586901
Address
3819 FRIO DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-02-10T17:11:40.000
Status
Closed
Created Date
2015-12-28T17:11:40.000
Update Date
2016-01-06T12:04:51.000
Closed Date
2016-01-06T12:04:48.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2490293.90596616
Y Coordinate
6941762.20775194
Lat Long Location
3819 FRIO DR, DALLAS, TX, 75216
Unique Key
1180797000
15-00573595
Service Request Number: 15-00573595 • Address: 6515 ROYAL CEDAR DR, DALLAS, TX 75236 • City Council District: 3
Service Request Number
15-00573595
Address
6515 ROYAL CEDAR DR, DALLAS, TX 75236
City Council District
3
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-12-31T09:41:44.000
Status
Closed
Created Date
2015-12-16T09:41:44.000
Update Date
2015-12-18T14:27:43.000
Closed Date
2015-12-18T14:27:42.000
Priority
Standard
Method Received Description
Web
X Coordinate
2449957.64606485
Y Coordinate
6927734.51109634
Lat Long Location
6515 ROYAL CEDAR DR, DALLAS, TX, 75236
Unique Key
1179767944
15-00560998
Service Request Number: 15-00560998 • Address: 11509 RUPLEY LN, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00560998
Address
11509 RUPLEY LN, DALLAS, TX 75218
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-12-09T13:38:00.000
Status
Closed
Created Date
2015-12-08T13:38:00.000
Update Date
2015-12-08T13:40:46.000
Closed Date
2015-12-08T13:40:44.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2526932.04783289
Y Coordinate
6998796.97177467
Lat Long Location
11509 RUPLEY LN, DALLAS, TX, 75218
Unique Key
1178914860
16-00056143
Service Request Number: 16-00056143 • Address: E CAMP WISDOM RD & S LANCASTER RD, DALLAS, 75241, DALLAS, TX • City Council District: 8
Service Request Number
16-00056143
Address
E CAMP WISDOM RD & S LANCASTER RD, DALLAS, 75241, DALLAS, TX
City Council District
8
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Other Dispatch - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-02-15T08:19:56.000
Status
Closed
Created Date
2016-02-11T08:19:56.000
Update Date
2016-02-11T13:02:18.000
Closed Date
2016-02-11T13:02:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2496546.5924964
Y Coordinate
6928297.01424652
Unique Key
1189025786
16-00469282
Service Request Number: 16-00469282 • Address: HARRY HINES BLVD & L B J SERV N, DALLAS, TX • City Council District: 6
Service Request Number
16-00469282
Address
HARRY HINES BLVD & L B J SERV N, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Other Dispatch - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-09-16T19:53:13.000
Status
Closed
Created Date
2016-09-12T19:53:13.000
Update Date
2016-09-13T08:17:26.000
Closed Date
2016-09-13T08:17:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Radio
X Coordinate
2460829.28384199
Y Coordinate
7017503.75791855
Lat Long Location
HARRY HINES BLVD N, DALLAS, TX
Unique Key
1227715894
16-00492455
Service Request Number: 16-00492455 • Address: 4802 JUNIUS ST, DALLAS, 75246 • City Council District: 2
Service Request Number
16-00492455
Address
4802 JUNIUS ST, DALLAS, 75246
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-11-07T19:33:54.000
Status
Duplicate (closed)
Created Date
2016-09-25T19:33:54.000
Update Date
2016-10-16T17:34:19.000
Closed Date
2016-10-16T17:34:19.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2500183.10420788
Y Coordinate
6977695.30426357
Lat Long Location
4802 JUNIUS ST, DALLAS, 75246
Unique Key
1229342985
16-00440269
Service Request Number: 16-00440269 • Address: 8100 MASK DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
16-00440269
Address
8100 MASK DR, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-09-13T13:39:11.000
Status
Closed
Created Date
2016-08-29T13:39:11.000
Update Date
2016-09-22T11:01:16.000
Closed Date
2016-09-22T11:01:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488287.51715317
Y Coordinate
6923285.78822829
Lat Long Location
8100 MASK DR, DALLAS, TX, 75241
Unique Key
1225786682
16-00075352
Service Request Number: 16-00075352 • Address: E KIEST BLVD & S LANCASTER RD, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
16-00075352
Address
E KIEST BLVD & S LANCASTER RD, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Pot hole - Hazardous-STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-02-25T17:20:28.000
Status
Closed
Created Date
2016-02-24T17:20:28.000
Update Date
2016-02-24T18:38:29.000
Closed Date
2016-02-24T18:36:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2490705.28936725
Y Coordinate
6944885.95677935
Unique Key
1192236899
16-00059694
Service Request Number: 16-00059694 • Address: 9800 JENNIE LEE LN, DALLAS, TX 75227 • City Council District: 7
Service Request Number
16-00059694
Address
9800 JENNIE LEE LN, DALLAS, TX 75227
City Council District
7
Department
Police Department
Service Request Type
Oversized Commercial Vehicle - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-02-24T10:59:18.000
Status
Closed
Created Date
2016-02-13T10:59:18.000
Update Date
2016-02-25T08:15:29.000
Closed Date
2016-02-25T08:15:29.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2535987.94628422
Y Coordinate
6963306.51980729
Lat Long Location
9800 JENNIE LEE LN, DALLAS, TX, 75227
Unique Key
1189633524
16-00228108
Service Request Number: 16-00228108 • Address: W NORTHWEST HWY & PRESTON RD, DALLAS, 75225, DALLAS, TX • City Council District: 13
Service Request Number
16-00228108
Address
W NORTHWEST HWY & PRESTON RD, DALLAS, 75225, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Pot hole - Hazardous-STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-05-19T09:16:07.000
Status
Closed
Created Date
2016-05-18T09:16:07.000
Update Date
2016-05-18T09:18:16.000
Closed Date
2016-05-18T09:18:04.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2489149.26911227
Y Coordinate
7002013.09846625
Unique Key
1207584638
16-00060329
Service Request Number: 16-00060329 • Address: CULVER ST & ST CHARLES AVE, DALLAS, 75223, DALLAS, TX • City Council District: 2
Service Request Number
16-00060329
Address
CULVER ST & ST CHARLES AVE, DALLAS, 75223, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Stop Knockdown - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2016-02-18T15:20:38.000
Status
Closed
Created Date
2016-02-14T15:20:38.000
Update Date
2016-02-16T11:11:03.000
Closed Date
2016-02-16T11:10:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2508374.04878945
Y Coordinate
6975004.85604192
Unique Key
1189697593
15-00467664
Service Request Number: 15-00467664 • Address: N CENTRAL SERV W & E MOCKINGBIRD LN, DALLAS, 75205, DALLAS, TX • Department: Mobility & Street Services Department
Service Request Number
15-00467664
Address
N CENTRAL SERV W & E MOCKINGBIRD LN, DALLAS, 75205, DALLAS, TX
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Flashing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-10-13T18:26:41.000
Status
Closed
Created Date
2015-10-09T18:26:41.000
Update Date
2015-10-12T07:42:21.000
Closed Date
2015-10-12T07:42:19.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2497007.21528773
Y Coordinate
6991661.07791009
Unique Key
1172725718
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