311 Service Requests for Fiscal Year 2015 - 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

Archive 311 Dataset 5rf5-zfyb 22 fields
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15-00473647
Service Request Number: 15-00473647 • Address: 1400 S FITZHUGH AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00473647
Address
1400 S FITZHUGH AVE, DALLAS, TX 75223
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-23T10:31:21.000
Status
Closed
Created Date
2015-10-14T10:31:21.000
Update Date
2015-10-26T10:24:01.000
Closed Date
2015-10-26T10:24:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2505530.8799354900
Y Coordinate
6973086.0801005600
Lat Long Location
1400 S FITZHUGH AVE, DALLAS, TX, 75223
Unique Key
1173118050
15-00468304
Service Request Number: 15-00468304 • Address: 5909 W DAVIS ST, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00468304
Address
5909 W DAVIS ST, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-11-16T18:07:23.000
Status
Closed
Created Date
2015-10-10T18:07:23.000
Update Date
2016-06-24T10:11:17.000
Closed Date
2016-06-24T10:11:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2454001.6914874800
Y Coordinate
6959370.1492809900
Lat Long Location
5909 W DAVIS ST, DALLAS, TX, 75211
Unique Key
1172769004
15-00473658
Service Request Number: 15-00473658 • Address: 619 N JESTER AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00473658
Address
619 N JESTER AVE, DALLAS, TX 75211
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-21T10:34:11.000
Status
Closed
Created Date
2015-10-14T10:34:11.000
Update Date
2015-10-16T07:37:32.000
Closed Date
2015-10-16T07:37:31.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2468734.9353774900
Y Coordinate
6959578.4359529500
Lat Long Location
619 N JESTER AVE, DALLAS, TX, 75211
Unique Key
1173118656
15-00458136
Service Request Number: 15-00458136 • Address: 2300 W WHEATLAND RD, DALLAS, TX 75232 • City Council District: 8
Service Request Number
15-00458136
Address
2300 W WHEATLAND RD, DALLAS, TX 75232
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-26T10:13:54.000
Status
Closed
Created Date
2015-10-05T10:13:54.000
Update Date
2015-10-05T10:15:55.000
Closed Date
2015-10-05T10:15:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474702.9959443400
Y Coordinate
6922462.1724815600
Lat Long Location
2300 W WHEATLAND RD, DALLAS, TX, 75232
Unique Key
1172099134
15-00479504
Service Request Number: 15-00479504 • Address: 917 N BECKLEY AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00479504
Address
917 N BECKLEY AVE, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-28T17:33:26.000
Status
Closed
Created Date
2015-10-17T17:33:26.000
Update Date
2015-10-22T16:15:39.000
Closed Date
2015-10-22T16:15:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2484031.1640659400
Y Coordinate
6961350.3581414000
Lat Long Location
917 N BECKLEY AVE, DALLAS, TX, 75203
Unique Key
1173495680
15-00473726
Service Request Number: 15-00473726 • Address: 139 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00473726
Address
139 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-19T10:55:40.000
Status
Closed
Created Date
2015-10-14T10:55:40.000
Update Date
2015-10-16T10:25:18.000
Closed Date
2015-10-16T10:25:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484032.7503235300
Y Coordinate
6949177.0234727400
Lat Long Location
139 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1173122640
15-00468278
Service Request Number: 15-00468278 • Address: 3502 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00468278
Address
3502 S HAMPTON RD, DALLAS, TX 75224
City Council District
4
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-24T17:23:02.000
Status
Closed
Created Date
2015-10-10T17:23:02.000
Update Date
2015-10-16T05:19:18.000
Closed Date
2015-10-16T05:19:17.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2473899.1958914900
Y Coordinate
6942174.3583024500
Lat Long Location
3502 S HAMPTON RD, DALLAS, TX, 75224
Unique Key
1172767222
15-00473660
Service Request Number: 15-00473660 • Address: 1400 S FITZHUGH AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00473660
Address
1400 S FITZHUGH AVE, DALLAS, TX 75223
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-23T10:34:20.000
Status
Closed
Created Date
2015-10-14T10:34:20.000
Update Date
2015-10-23T14:37:58.000
Closed Date
2015-10-23T14:37:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2505530.8799354900
Y Coordinate
6973086.0801005600
Lat Long Location
1400 S FITZHUGH AVE, DALLAS, TX, 75223
Unique Key
1173118777
15-00473865
Service Request Number: 15-00473865 • Address: 510 W GREENBRIAR LN, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00473865
Address
510 W GREENBRIAR LN, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-15T11:46:32.000
Status
Closed
Created Date
2015-10-14T11:46:32.000
Update Date
2015-10-14T17:29:00.000
Closed Date
2015-10-14T15:34:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2481847.8284107600
Y Coordinate
6964138.0070937500
Lat Long Location
510 W GREENBRIAR LN, DALLAS, TX, 75208
Unique Key
1173130631
15-00479215
Service Request Number: 15-00479215 • Address: 815 N BAGLEY ST, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00479215
Address
815 N BAGLEY ST, DALLAS, TX 75211
City Council District
6
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-24T13:02:58.000
Status
Closed
Created Date
2015-10-17T13:02:58.000
Update Date
2015-10-20T12:29:49.000
Closed Date
2015-10-20T12:29:47.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2456428.4388455400
Y Coordinate
6959937.2635712100
Lat Long Location
815 N BAGLEY ST, DALLAS, TX, 75211
Unique Key
1173476801
15-00462406
Service Request Number: 15-00462406 • Address: 310 S TYLER ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00462406
Address
310 S TYLER ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-18T09:02:10.000
Status
Closed
Created Date
2015-10-07T09:02:10.000
Update Date
2015-11-25T13:02:32.000
Closed Date
2015-11-25T13:02:31.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2479612.6537758200
Y Coordinate
6957194.0866689700
Lat Long Location
310 S TYLER ST, DALLAS, TX, 75208
Unique Key
1172368143
15-00457950
Service Request Number: 15-00457950 • Address: 300 W 8TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00457950
Address
300 W 8TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-08T08:57:26.000
Status
Closed
Created Date
2015-10-05T08:57:26.000
Update Date
2015-10-05T09:48:12.000
Closed Date
2015-10-05T09:48:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2482958.9867193800
Y Coordinate
6959165.1485543000
Lat Long Location
300 W 8TH ST, DALLAS, TX, 75208
Unique Key
1172085409
15-00473841
Service Request Number: 15-00473841 • Address: 7061 GREENVILLE AVE, DALLAS, TX • City Council District: 13
Service Request Number
15-00473841
Address
7061 GREENVILLE AVE, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-02-25T11:42:35.000
Status
Duplicate (closed)
Created Date
2015-10-14T11:42:35.000
Update Date
2016-01-04T15:04:44.000
Closed Date
2016-01-04T15:04:44.000
Priority
Standard
Method Received Description
Web
X Coordinate
2501950.7436040500
Y Coordinate
7005815.8653284300
Lat Long Location
7061 GREENVILLE AVE, DALLAS, TX
Unique Key
1173129566
15-00473711
Service Request Number: 15-00473711 • Address: 2510 SHARON ST, DALLAS, TX • City Council District: 1
Service Request Number
15-00473711
Address
2510 SHARON ST, DALLAS, TX
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-10-21T10:50:46.000
Status
Closed
Created Date
2015-10-14T10:50:46.000
Update Date
2015-10-15T15:18:56.000
Closed Date
2015-10-15T15:18:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2472930.3447322600
Y Coordinate
6952498.9378827900
Lat Long Location
2510 SHARON ST, DALLAS, TX
Unique Key
1173121864
15-00479374
Service Request Number: 15-00479374 • Address: 4042 W CLARENDON DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00479374
Address
4042 W CLARENDON DR, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-26T15:17:46.000
Status
Closed
Created Date
2015-10-17T15:17:46.000
Update Date
2015-10-17T15:18:59.000
Closed Date
2015-10-17T15:18:59.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2464366.7514766500
Y Coordinate
6954126.4224445700
Lat Long Location
4042 W CLARENDON DR, DALLAS, TX, 75211
Unique Key
1173487015
15-00473640
Service Request Number: 15-00473640 • Address: 4830 W LAWTHER DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
15-00473640
Address
4830 W LAWTHER DR, DALLAS, TX 75214
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-02-25T10:29:50.000
Status
Closed
Created Date
2015-10-14T10:29:50.000
Update Date
2015-10-15T07:16:17.000
Closed Date
2015-10-15T07:16:16.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2512172.6468861700
Y Coordinate
6998175.7826762400
Lat Long Location
4830 W LAWTHER DR, DALLAS, TX, 75214
Unique Key
1173117577
15-00457972
Service Request Number: 15-00457972 • Address: 3210 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00457972
Address
3210 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-14T09:09:20.000
Status
Closed
Created Date
2015-10-05T09:09:20.000
Update Date
2015-10-07T11:29:05.000
Closed Date
2015-10-07T11:29:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488054.9064888200
Y Coordinate
6943861.5596308200
Lat Long Location
3210 S EWING AVE, DALLAS, TX, 75216
Unique Key
1172087179
15-00468451
Service Request Number: 15-00468451 • Address: 405 N WINNETKA AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00468451
Address
405 N WINNETKA AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-12T08:50:43.000
Status
Closed
Created Date
2015-10-11T08:50:43.000
Update Date
2015-10-11T13:16:32.000
Closed Date
2015-10-11T09:32:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2478312.3806254700
Y Coordinate
6959158.2022406800
Lat Long Location
405 N WINNETKA AVE, DALLAS, TX, 75208
Unique Key
1172780338
15-00468585
Service Request Number: 15-00468585 • Address: 1627 S CLINTON AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
15-00468585
Address
1627 S CLINTON AVE, DALLAS, TX 75224
City Council District
1
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-26T14:36:13.000
Status
Closed
Created Date
2015-10-11T14:36:13.000
Update Date
2015-10-12T16:04:54.000
Closed Date
2015-10-12T16:02:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2478311.3862095300
Y Coordinate
6952344.9076925700
Lat Long Location
1627 S CLINTON AVE, DALLAS, TX, 75224
Unique Key
1172789408
15-00458122
Service Request Number: 15-00458122 • Address: 323 W BROOKLYN AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00458122
Address
323 W BROOKLYN AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-14T10:11:10.000
Status
Closed
Created Date
2015-10-05T10:11:10.000
Update Date
2015-10-07T10:29:12.000
Closed Date
2015-10-07T10:29:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482900.3085841300
Y Coordinate
6955988.4057920400
Lat Long Location
323 W BROOKLYN AVE, DALLAS, TX, 75208
Unique Key
1172098348
15-00462470
Service Request Number: 15-00462470 • Address: 2323 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
15-00462470
Address
2323 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-10T09:23:49.000
Status
Closed
Created Date
2015-10-07T09:23:49.000
Update Date
2015-10-07T09:27:11.000
Closed Date
2015-10-07T09:27:09.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2474083.0634249400
Y Coordinate
6948985.3665993700
Lat Long Location
2323 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1172372726
15-00468527
Service Request Number: 15-00468527 • Address: 311 N POLK ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00468527
Address
311 N POLK ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-21T12:07:21.000
Status
Closed
Created Date
2015-10-11T12:07:21.000
Update Date
2015-10-14T15:31:35.000
Closed Date
2015-10-14T15:31:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2478986.5746251900
Y Coordinate
6958994.3153171900
Lat Long Location
311 N POLK ST, DALLAS, TX, 75208
Unique Key
1172785554
15-00458171
Service Request Number: 15-00458171 • Address: 1237 E LOUISIANA AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00458171
Address
1237 E LOUISIANA AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-14T10:22:45.000
Status
Closed
Created Date
2015-10-05T10:22:45.000
Update Date
2015-10-12T08:42:07.000
Closed Date
2015-10-12T08:42:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489135.0794224900
Y Coordinate
6950495.9297729800
Lat Long Location
1237 E LOUISIANA AVE, DALLAS, TX, 75216
Unique Key
1172101314
15-00468754
Service Request Number: 15-00468754 • Address: 4200 S FITZHUGH AVE, DALLAS, TX 75210 • City Council District: 7
Service Request Number
15-00468754
Address
4200 S FITZHUGH AVE, DALLAS, TX 75210
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-17T05:44:19.000
Status
Closed
Created Date
2015-10-12T05:44:19.000
Update Date
2015-10-12T05:46:00.000
Closed Date
2015-10-12T05:45:58.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2505685.6752207300
Y Coordinate
6969959.4844860700
Lat Long Location
4200 S FITZHUGH AVE, DALLAS, TX, 75210
Unique Key
1172804475
15-00468156
Service Request Number: 15-00468156 • Address: 222 E ELMORE AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00468156
Address
222 E ELMORE AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-19T14:43:10.000
Status
Closed
Created Date
2015-10-10T14:43:10.000
Update Date
2015-10-11T08:38:46.000
Closed Date
2015-10-11T08:38:45.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484830.8120554200
Y Coordinate
6947833.0022893700
Lat Long Location
222 E ELMORE AVE, DALLAS, TX, 75216
Unique Key
1172759193
15-00468473
Service Request Number: 15-00468473 • Address: 483 N VERNON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00468473
Address
483 N VERNON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-26T09:43:05.000
Status
Closed
Created Date
2015-10-11T09:43:05.000
Update Date
2015-10-27T10:17:03.000
Closed Date
2015-10-27T10:17:02.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2480106.5115917700
Y Coordinate
6959442.4321964000
Lat Long Location
483 N VERNON AVE, DALLAS, TX, 75208
Unique Key
1172781762
15-00468399
Service Request Number: 15-00468399 • Address: 3200 N WINNETKA AVE, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00468399
Address
3200 N WINNETKA AVE, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-10-19T00:51:25.000
Status
Closed
Created Date
2015-10-11T00:51:25.000
Update Date
2015-10-11T01:03:42.000
Closed Date
2015-10-05T01:03:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478741.2197386000
Y Coordinate
6970911.5000683800
Lat Long Location
3200 N WINNETKA AVE, DALLAS, TX, 75212
Unique Key
1172775861
15-00468922
Service Request Number: 15-00468922 • Address: 302 S JIM MILLER RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00468922
Address
302 S JIM MILLER RD, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-04-05T08:48:26.000
Status
Duplicate (closed)
Created Date
2015-10-12T08:48:26.000
Update Date
2015-10-20T10:12:47.000
Closed Date
2015-10-20T10:12:47.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2522107.9160247900
Y Coordinate
6945984.8272301500
Lat Long Location
302 S JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1172817678
15-00468413
Service Request Number: 15-00468413 • Address: 317 2ND AVE, DALLAS, TX • City Council District: 2
Service Request Number
15-00468413
Address
317 2ND AVE, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-01-08T01:37:00.000
Status
Closed
Created Date
2015-10-11T01:37:00.000
Update Date
2015-10-27T16:42:27.000
Closed Date
2015-10-27T16:42:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2498782.1171530900
Y Coordinate
6972449.7372576200
Lat Long Location
317 2ND AVE, DALLAS, TX
Unique Key
1172776814
15-00468613
Service Request Number: 15-00468613 • Address: 11817 CROMWELL DR, DALLAS, TX • City Council District: 6
Service Request Number
15-00468613
Address
11817 CROMWELL DR, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-02-01T16:05:38.000
Status
Closed
Created Date
2015-10-11T16:05:38.000
Update Date
2016-01-11T16:24:42.000
Closed Date
2016-01-11T16:10:53.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2470513.5000911800
Y Coordinate
7018026.3322474800
Lat Long Location
11817 CROMWELL DR, DALLAS, TX
Unique Key
1172791867
15-00468617
Service Request Number: 15-00468617 • Address: 2354 W FIVE MILE PKWY, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00468617
Address
2354 W FIVE MILE PKWY, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-21T16:33:46.000
Status
Closed
Created Date
2015-10-11T16:33:46.000
Update Date
2015-10-20T10:38:24.000
Closed Date
2015-10-20T10:38:24.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Web
X Coordinate
2474059.0182139700
Y Coordinate
6942641.8612378800
Lat Long Location
2354 W FIVE MILE PKWY, DALLAS, TX, 75224
Unique Key
1172792922
15-00473802
Service Request Number: 15-00473802 • Address: 1236 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00473802
Address
1236 N JIM MILLER RD, DALLAS, TX 75217
City Council District
5
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-28T11:24:55.000
Status
Closed
Created Date
2015-10-14T11:24:55.000
Update Date
2015-10-15T08:16:15.000
Closed Date
2015-10-15T08:16:14.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2521953.7295650800
Y Coordinate
6954391.1913077900
Lat Long Location
1236 N JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1173127203
15-00468841
Service Request Number: 15-00468841 • Address: 458 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00468841
Address
458 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-04-05T08:11:15.000
Status
Closed
Created Date
2015-10-12T08:11:15.000
Update Date
2015-10-25T19:52:40.000
Closed Date
2015-10-15T19:52:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2535346.1139515200
Y Coordinate
6944316.9558097800
Lat Long Location
458 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1172811426
15-00462593
Service Request Number: 15-00462593 • Address: 915 W SANER AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00462593
Address
915 W SANER AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-14T09:59:24.000
Status
Closed
Created Date
2015-10-07T09:59:24.000
Update Date
2015-10-07T10:05:06.000
Closed Date
2015-10-07T10:05:06.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479659.4625732000
Y Coordinate
6946461.5686472000
Lat Long Location
915 W SANER AVE, DALLAS, TX, 75224
Unique Key
1172381558
15-00473657
Service Request Number: 15-00473657 • Address: 212 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00473657
Address
212 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-17T10:34:09.000
Status
Closed
Created Date
2015-10-14T10:34:09.000
Update Date
2015-10-14T11:11:37.000
Closed Date
2015-10-14T11:11:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2537959.5652176300
Y Coordinate
6947793.1445154900
Lat Long Location
212 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1173118601
15-00457989
Service Request Number: 15-00457989 • Address: 7550 S WESTMORELAND RD, DALLAS, TX 75237 • City Council District: 8
Service Request Number
15-00457989
Address
7550 S WESTMORELAND RD, DALLAS, TX 75237
City Council District
8
Department
Code Compliance District Group
Service Request Type
Dumpster Violation Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-12-31T09:20:58.000
Status
Closed
Created Date
2015-10-05T09:20:58.000
Update Date
2015-10-05T14:35:39.000
Closed Date
2015-10-05T14:35:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2465141.4427844700
Y Coordinate
6924556.2643609800
Lat Long Location
7550 S WESTMORELAND RD, DALLAS, TX, 75237
Unique Key
1172088762
15-00479552
Service Request Number: 15-00479552 • Address: 9225 S R L THORNTON FWY, DALLAS, TX 75232 • City Council District: 8
Service Request Number
15-00479552
Address
9225 S R L THORNTON FWY, DALLAS, TX 75232
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-22T19:17:04.000
Status
Closed
Created Date
2015-10-17T19:17:04.000
Update Date
2015-10-17T20:18:10.000
Closed Date
2015-10-17T20:03:00.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2484570.9530470400
Y Coordinate
6918709.4930757800
Lat Long Location
9225 S R L THORNTON FWY, DALLAS, TX, 75232
Unique Key
1173498951
15-00473827
Service Request Number: 15-00473827 • Address: 2831 W COLORADO BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00473827
Address
2831 W COLORADO BLVD, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-23T11:37:29.000
Status
Closed
Created Date
2015-10-14T11:37:29.000
Update Date
2015-10-26T08:27:05.000
Closed Date
2015-10-26T08:27:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2470251.9182386300
Y Coordinate
6963256.6132018200
Lat Long Location
2831 W COLORADO BLVD, DALLAS, TX, 75211
Unique Key
1173128781
15-00468463
Service Request Number: 15-00468463 • Address: 126 S PLEASANT WOODS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00468463
Address
126 S PLEASANT WOODS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-14T09:22:24.000
Status
Closed
Created Date
2015-10-11T09:22:24.000
Update Date
2015-10-11T10:43:34.000
Closed Date
2015-10-11T10:43:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2539408.7277434200
Y Coordinate
6946795.6352307400
Lat Long Location
126 S PLEASANT WOODS DR, DALLAS, TX, 75217
Unique Key
1172781138
15-00479423
Service Request Number: 15-00479423 • Address: 319 S BOND AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00479423
Address
319 S BOND AVE, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-26T15:47:54.000
Status
Closed
Created Date
2015-10-17T15:47:54.000
Update Date
2015-10-17T15:51:48.000
Closed Date
2015-10-17T15:51:47.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2457665.2826518700
Y Coordinate
6957257.7274183700
Lat Long Location
319 S BOND AVE, DALLAS, TX, 75211
Unique Key
1173489819
15-00473820
Service Request Number: 15-00473820 • Address: 201 W LAURELAND RD, DALLAS, TX 75232 • City Council District: 4
Service Request Number
15-00473820
Address
201 W LAURELAND RD, DALLAS, TX 75232
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-25T11:34:51.000
Status
Closed
Created Date
2015-10-14T11:34:51.000
Update Date
2015-10-15T08:43:59.000
Closed Date
2015-10-15T08:43:58.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483885.3351011900
Y Coordinate
6932604.3092660600
Lat Long Location
201 W LAURELAND RD, DALLAS, TX, 75232
Unique Key
1173128420
15-00468279
Service Request Number: 15-00468279 • Address: 4743 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00468279
Address
4743 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
3
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-09T17:25:11.000
Status
Closed
Created Date
2015-10-10T17:25:11.000
Update Date
2015-11-05T09:14:19.000
Closed Date
2015-11-05T09:14:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2458664.8955151600
Y Coordinate
6957322.2365335000
Lat Long Location
4743 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1172767279
15-00462552
Service Request Number: 15-00462552 • Address: 1410 E 9TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00462552
Address
1410 E 9TH ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-03-31T09:49:02.000
Status
Closed
Created Date
2015-10-07T09:49:02.000
Update Date
2016-07-21T13:31:14.000
Closed Date
2016-07-21T13:31:13.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2489904.9824458400
Y Coordinate
6959860.7624510100
Lat Long Location
1410 E 9TH ST, DALLAS, TX, 75203
Unique Key
1172378749
15-00479517
Service Request Number: 15-00479517 • Address: 3837 ALTA VISTA LN, DALLAS, TX • City Council District: 13
Service Request Number
15-00479517
Address
3837 ALTA VISTA LN, DALLAS, TX
City Council District
13
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-01-15T18:04:03.000
Status
Closed
Created Date
2015-10-17T18:04:03.000
Update Date
2015-10-30T09:47:01.000
Closed Date
2015-10-30T09:47:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2474786.0403040900
Y Coordinate
7015905.7119015300
Lat Long Location
3837 ALTA VISTA LN, DALLAS, TX
Unique Key
1173496673
15-00468928
Service Request Number: 15-00468928 • Address: 7628 DENTCREST DR, DALLAS, TX 75254 • City Council District: 11
Service Request Number
15-00468928
Address
7628 DENTCREST DR, DALLAS, TX 75254
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-21T08:51:05.000
Status
Closed
Created Date
2015-10-12T08:51:05.000
Update Date
2015-10-12T09:26:44.000
Closed Date
2015-10-12T09:26:43.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2497212.3194307200
Y Coordinate
7032797.5158058100
Lat Long Location
7628 DENTCREST DR, DALLAS, TX, 75254
Unique Key
1172818174
15-00468348
Service Request Number: 15-00468348 • Address: 3517 N FITZHUGH AVE, DALLAS, TX 75204 • City Council District: 14
Service Request Number
15-00468348
Address
3517 N FITZHUGH AVE, DALLAS, TX 75204
City Council District
14
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-10-26T20:48:23.000
Status
Closed
Created Date
2015-10-10T20:48:23.000
Update Date
2015-10-12T16:42:30.000
Closed Date
2015-10-12T16:42:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2491953.0466176200
Y Coordinate
6984724.0526477500
Lat Long Location
3517 N FITZHUGH AVE, DALLAS, TX, 75204
Unique Key
1172772189
15-00468465
Service Request Number: 15-00468465 • Address: 1309 N ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00468465
Address
1309 N ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-23T09:28:02.000
Status
Closed
Created Date
2015-10-11T09:28:02.000
Update Date
2015-10-15T10:07:42.000
Closed Date
2015-10-15T10:07:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2535164.9790068800
Y Coordinate
6955104.2471957000
Lat Long Location
1309 N ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1172781261
15-00468784
Service Request Number: 15-00468784 • Address: 2611 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00468784
Address
2611 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-13T07:26:50.000
Status
Closed
Created Date
2015-10-12T07:26:50.000
Update Date
2015-10-12T13:43:06.000
Closed Date
2015-10-12T13:41:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2489886.3283166900
Y Coordinate
6947825.3517558100
Lat Long Location
2611 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1172806902
15-00457978
Service Request Number: 15-00457978 • Address: 5015 W MOCKINGBIRD LN, DALLAS, TX 75209 • City Council District: 2
Service Request Number
15-00457978
Address
5015 W MOCKINGBIRD LN, DALLAS, TX 75209
City Council District
2
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-12-09T09:12:58.000
Status
Closed
Created Date
2015-10-05T09:12:58.000
Update Date
2016-10-26T12:17:20.000
Closed Date
2016-10-26T12:17:20.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482845.9520213300
Y Coordinate
6991474.6033957500
Lat Long Location
5015 W MOCKINGBIRD LN, DALLAS, TX, 75209
Unique Key
1172087717
15-00468414
Service Request Number: 15-00468414 • Address: 317 2ND AVE, DALLAS, TX • City Council District: 2
Service Request Number
15-00468414
Address
317 2ND AVE, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-12-16T01:39:02.000
Status
Closed
Created Date
2015-10-11T01:39:02.000
Update Date
2015-10-21T13:05:56.000
Closed Date
2015-10-21T13:05:55.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2498782.1171530900
Y Coordinate
6972449.7372576200
Lat Long Location
317 2ND AVE, DALLAS, TX
Unique Key
1172776868