311 Service Requests for Fiscal Year 2015 - 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

Archive 311 Dataset 5rf5-zfyb 22 fields
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15-00456760
Service Request Number: 15-00456760 • Address: 10319 WATERBURY DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00456760
Address
10319 WATERBURY DR, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-03-28T21:38:05.000
Status
Closed
Created Date
2015-10-02T21:38:05.000
Update Date
2015-10-22T16:23:40.000
Closed Date
2015-10-22T16:23:39.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2538452.3191528800
Y Coordinate
6959910.3271984100
Lat Long Location
10319 WATERBURY DR, DALLAS, TX
Unique Key
1171995506
15-00461425
Service Request Number: 15-00461425 • Address: 2222 N ST AUGUSTINE DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00461425
Address
2222 N ST AUGUSTINE DR, DALLAS, TX 75227
City Council District
7
Department
Fire-Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-10-20T15:33:40.000
Status
Closed
Created Date
2015-10-06T15:33:40.000
Update Date
2015-10-09T07:40:43.000
Closed Date
2015-10-09T07:40:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2535117.9169072000
Y Coordinate
6960939.6530940600
Lat Long Location
2222 N ST AUGUSTINE DR, DALLAS, TX, 75227
Unique Key
1172300833
15-00472110
Service Request Number: 15-00472110 • Address: 1123 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00472110
Address
1123 E LEDBETTER DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-12-17T14:49:40.000
Status
Closed
Created Date
2015-10-13T14:49:40.000
Update Date
2015-10-31T18:43:27.000
Closed Date
2015-10-31T18:43:26.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489416.8705715100
Y Coordinate
6935421.0965623600
Lat Long Location
1123 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1173022360
15-00461260
Service Request Number: 15-00461260 • Address: 3017 N WESTMORELAND RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00461260
Address
3017 N WESTMORELAND RD, DALLAS, TX 75212
City Council District
6
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-05T14:50:55.000
Status
Closed
Created Date
2015-10-06T14:50:55.000
Update Date
2015-11-03T08:54:15.000
Closed Date
2015-11-03T08:54:14.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2468206.3306513000
Y Coordinate
6970202.0443348700
Lat Long Location
3017 N WESTMORELAND RD, DALLAS, TX, 75212
Unique Key
1172291043
15-00467322
Service Request Number: 15-00467322 • Address: 302 S BOND AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00467322
Address
302 S BOND AVE, DALLAS, TX 75211
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-20T15:31:54.000
Status
Closed
Created Date
2015-10-09T15:31:54.000
Update Date
2015-10-14T09:09:36.000
Closed Date
2015-10-14T09:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2457704.3788570400
Y Coordinate
6957299.3724881100
Lat Long Location
302 S BOND AVE, DALLAS, TX, 75211
Unique Key
1172701225
15-00478357
Service Request Number: 15-00478357 • Address: 1625 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00478357
Address
1625 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-17T14:52:04.000
Status
Closed
Created Date
2015-10-16T14:52:04.000
Update Date
2015-10-17T09:42:37.000
Closed Date
2015-10-17T09:42:37.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2537755.7181790400
Y Coordinate
6957525.0799752800
Lat Long Location
1625 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1173414366
15-00461288
Service Request Number: 15-00461288 • Address: 1633 N PRAIRIE CREEK RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00461288
Address
1633 N PRAIRIE CREEK RD, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-15T14:57:46.000
Status
Closed
Created Date
2015-10-06T14:57:46.000
Update Date
2015-10-08T17:25:19.000
Closed Date
2015-10-08T17:25:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2532451.4163058900
Y Coordinate
6957010.1353613800
Lat Long Location
1633 N PRAIRIE CREEK RD, DALLAS, TX, 75217
Unique Key
1172292756
15-00478416
Service Request Number: 15-00478416 • Address: 102 N EWING AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00478416
Address
102 N EWING AVE, DALLAS, TX 75203
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-10-30T15:09:14.000
Status
Closed
Created Date
2015-10-16T15:09:14.000
Update Date
2015-10-20T10:56:54.000
Closed Date
2015-10-20T10:56:52.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2487234.9570612700
Y Coordinate
6959382.2776630500
Lat Long Location
102 N EWING AVE, DALLAS, TX, 75203
Unique Key
1173418006
15-00467244
Service Request Number: 15-00467244 • Address: 630 S MOORE ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00467244
Address
630 S MOORE ST, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-20T15:10:27.000
Status
Closed
Created Date
2015-10-09T15:10:27.000
Update Date
2015-10-14T09:28:42.000
Closed Date
2015-10-14T09:28:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490166.9215164700
Y Coordinate
6957351.2473554900
Lat Long Location
630 S MOORE ST, DALLAS, TX, 75203
Unique Key
1172696376
15-00456555
Service Request Number: 15-00456555 • Address: 6916 E MOCKINGBIRD LN, DALLAS, TX 75214-2509 • City Council District: 9
Service Request Number
15-00456555
Address
6916 E MOCKINGBIRD LN, DALLAS, TX 75214-2509
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-10-16T16:49:32.000
Status
Closed
Created Date
2015-10-02T16:49:32.000
Update Date
2015-10-09T15:09:19.000
Closed Date
2015-10-09T15:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2508755.0846034900
Y Coordinate
6994128.9751548900
Lat Long Location
6916 E MOCKINGBIRD LN, DALLAS, TX, 75214-2509
Unique Key
1171984188
15-00461393
Service Request Number: 15-00461393 • Address: 1150 N BISHOP AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00461393
Address
1150 N BISHOP AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Taxi - Transportation Complaint - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-10-26T15:25:56.000
Status
Closed
Created Date
2015-10-06T15:25:56.000
Update Date
2015-10-06T15:30:46.000
Closed Date
2015-10-06T15:30:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482808.2983271300
Y Coordinate
6962689.0539253000
Lat Long Location
1150 N BISHOP AVE, DALLAS, TX, 75208
Unique Key
1172298989
15-00461294
Service Request Number: 15-00461294 • Address: 138 W GROVER C WASHINGTON AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
15-00461294
Address
138 W GROVER C WASHINGTON AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Prohibited Rooster - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-17T14:58:42.000
Status
Closed
Created Date
2015-10-06T14:58:42.000
Update Date
2015-10-13T11:38:36.000
Closed Date
2015-10-13T11:38:36.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484037.5418766000
Y Coordinate
6948099.6686639900
Lat Long Location
138 W GROVER C WASHINGTON AVE, DALLAS, TX, 75224
Unique Key
1172293136
15-00467300
Service Request Number: 15-00467300 • Address: 3030 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00467300
Address
3030 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-10T15:24:45.000
Status
Closed
Created Date
2015-10-09T15:24:45.000
Update Date
2015-10-10T12:34:34.000
Closed Date
2015-10-10T11:16:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2469463.8604713700
Y Coordinate
6957568.9559127400
Lat Long Location
3030 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1172699812
15-00478167
Service Request Number: 15-00478167 • Address: 2106 S HARWOOD ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
15-00478167
Address
2106 S HARWOOD ST, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-01T13:21:03.000
Status
Closed
Created Date
2015-10-16T13:21:03.000
Update Date
2015-10-16T13:25:47.000
Closed Date
2015-10-16T13:25:47.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496315.5418737500
Y Coordinate
6967844.4005916100
Lat Long Location
2106 S HARWOOD ST, DALLAS, TX, 75215
Unique Key
1173402417
15-00472590
Service Request Number: 15-00472590 • Address: 2800 W CLARENDON DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00472590
Address
2800 W CLARENDON DR, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-12-10T16:42:12.000
Status
Closed
Created Date
2015-10-13T16:42:12.000
Update Date
2015-10-21T09:01:56.000
Closed Date
2015-10-21T09:01:55.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2470719.4771592200
Y Coordinate
6954099.2642474700
Lat Long Location
2800 W CLARENDON DR, DALLAS, TX, 75211
Unique Key
1173051829
15-00461310
Service Request Number: 15-00461310 • Address: 940 N BUCKNER BLVD, DALLAS, TX 75217 • City Council District: 9
Service Request Number
15-00461310
Address
940 N BUCKNER BLVD, DALLAS, TX 75217
City Council District
9
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-20T15:01:39.000
Status
Closed
Created Date
2015-10-06T15:01:39.000
Update Date
2015-10-08T16:07:50.000
Closed Date
2015-10-08T16:07:50.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2518667.3315168900
Y Coordinate
6994065.5571719100
Lat Long Location
940 N BUCKNER BLVD, DALLAS, TX, 75217
Unique Key
1172293880
15-00472481
Service Request Number: 15-00472481 • Address: 1044 E FIVE MILE PKWY, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00472481
Address
1044 E FIVE MILE PKWY, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-12-17T16:13:47.000
Status
Closed
Created Date
2015-10-13T16:13:47.000
Update Date
2015-10-14T09:55:11.000
Closed Date
2015-10-14T09:55:10.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488854.8318453500
Y Coordinate
6936132.8893462800
Lat Long Location
1044 E FIVE MILE PKWY, DALLAS, TX, 75216
Unique Key
1173042716
15-00456862
Service Request Number: 15-00456862 • Address: 634 N WINNETKA AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00456862
Address
634 N WINNETKA AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-10-12T08:03:55.000
Status
Closed
Created Date
2015-10-03T08:03:55.000
Update Date
2015-10-05T12:13:33.000
Closed Date
2015-10-05T12:13:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2478406.3600029800
Y Coordinate
6960064.1600000000
Lat Long Location
634 N WINNETKA AVE, DALLAS, TX, 75208
Unique Key
1172003172
15-00478846
Service Request Number: 15-00478846 • Address: 5800 W DAVIS ST, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00478846
Address
5800 W DAVIS ST, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-19T19:14:09.000
Status
Closed
Created Date
2015-10-16T19:14:09.000
Update Date
2015-10-16T20:27:18.000
Closed Date
2015-10-16T20:27:17.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2454375.7629005100
Y Coordinate
6959281.9170090100
Lat Long Location
5800 W DAVIS ST, DALLAS, TX, 75211
Unique Key
1173450071
15-00467566
Service Request Number: 15-00467566 • Address: 2400 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00467566
Address
2400 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-10-16T16:52:39.000
Status
Closed
Created Date
2015-10-09T16:52:39.000
Update Date
2015-10-09T16:54:56.000
Closed Date
2015-10-09T16:54:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468465.9223116400
Y Coordinate
6949452.7509524100
Lat Long Location
2400 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1172719081
15-00461534
Service Request Number: 15-00461534 • Address: 1123 E 11TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00461534
Address
1123 E 11TH ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-11-17T15:52:55.000
Status
Closed
Created Date
2015-10-06T15:52:55.000
Update Date
2015-11-09T11:32:53.000
Closed Date
2015-11-09T11:32:52.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488901.6653990800
Y Coordinate
6958827.8378164100
Lat Long Location
1123 E 11TH ST, DALLAS, TX, 75203
Unique Key
1172307075
15-00472584
Service Request Number: 15-00472584 • Address: 5701 S LANCASTER RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
15-00472584
Address
5701 S LANCASTER RD, DALLAS, TX 75241
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-10-27T16:41:07.000
Status
Closed
Created Date
2015-10-13T16:41:07.000
Update Date
2015-10-22T16:19:51.000
Closed Date
2015-10-22T16:19:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2496118.2765457600
Y Coordinate
6933091.2431000700
Lat Long Location
5701 S LANCASTER RD, DALLAS, TX, 75241
Unique Key
1173051375
15-00467896
Service Request Number: 15-00467896 • Address: 2000 W DAVIS ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00467896
Address
2000 W DAVIS ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-10-19T09:08:37.000
Status
Closed
Created Date
2015-10-10T09:08:37.000
Update Date
2015-10-10T09:09:46.000
Closed Date
2015-10-10T09:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475294.0215961600
Y Coordinate
6959575.7765879800
Lat Long Location
2000 W DAVIS ST, DALLAS, TX, 75208
Unique Key
1172742212
15-00472929
Service Request Number: 15-00472929 • Address: 3030 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00472929
Address
3030 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-24T23:21:15.000
Status
Closed
Created Date
2015-10-13T23:21:15.000
Update Date
2015-12-03T08:15:44.000
Closed Date
2015-12-03T08:15:44.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2490270.1765002000
Y Coordinate
6945755.1842248100
Lat Long Location
3030 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1173074421
15-00467258
Service Request Number: 15-00467258 • Address: 630 S MOORE ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00467258
Address
630 S MOORE ST, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-20T15:13:01.000
Status
Closed
Created Date
2015-10-09T15:13:01.000
Update Date
2015-10-13T10:13:23.000
Closed Date
2015-10-13T10:13:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490166.9215164700
Y Coordinate
6957351.2473554900
Lat Long Location
630 S MOORE ST, DALLAS, TX, 75203
Unique Key
1172697203
15-00467589
Service Request Number: 15-00467589 • Address: 2700 W DAVIS ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00467589
Address
2700 W DAVIS ST, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-10-16T17:14:54.000
Status
Closed
Created Date
2015-10-09T17:14:54.000
Update Date
2015-10-09T17:16:59.000
Closed Date
2015-10-09T17:16:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2471852.9414027200
Y Coordinate
6959519.4719476100
Lat Long Location
2700 W DAVIS ST, DALLAS, TX, 75211
Unique Key
1172720711
15-00461630
Service Request Number: 15-00461630 • Address: 10670 E LAKE HIGHLANDS DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00461630
Address
10670 E LAKE HIGHLANDS DR, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-20T16:18:14.000
Status
Closed
Created Date
2015-10-06T16:18:14.000
Update Date
2015-10-06T16:19:39.000
Closed Date
2015-10-06T16:19:39.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2520715.8717491500
Y Coordinate
6998649.0049919400
Lat Long Location
10670 E LAKE HIGHLANDS DR, DALLAS, TX, 75218
Unique Key
1172315016
15-00472636
Service Request Number: 15-00472636 • Address: 1916 CANADA DR, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00472636
Address
1916 CANADA DR, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-14T16:52:04.000
Status
Closed
Created Date
2015-10-13T16:52:04.000
Update Date
2015-10-14T09:07:53.000
Closed Date
2015-10-14T08:42:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2475255.8459205600
Y Coordinate
6975002.5998745300
Lat Long Location
1916 CANADA DR, DALLAS, TX, 75212
Unique Key
1173055068
15-00478753
Service Request Number: 15-00478753 • Address: 6400 E LOVERS LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
15-00478753
Address
6400 E LOVERS LN, DALLAS, TX 75214
City Council District
9
Department
Trinity Watershed Management
Service Request Type
Creek/Culvert Maintenance -TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2016-02-29T17:04:01.000
Status
Closed
Created Date
2015-10-16T17:04:01.000
Update Date
2015-10-27T12:15:48.000
Closed Date
2015-10-27T12:15:47.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2505034.6849342700
Y Coordinate
6996954.7037133300
Lat Long Location
6400 E LOVERS LN, DALLAS, TX, 75214
Unique Key
1173443747
15-00472618
Service Request Number: 15-00472618 • Address: 1028 E FIVE MILE PKWY, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00472618
Address
1028 E FIVE MILE PKWY, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-12-17T16:48:32.000
Status
Closed
Created Date
2015-10-13T16:48:32.000
Update Date
2015-10-30T17:10:53.000
Closed Date
2015-10-30T17:10:53.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488778.1166819100
Y Coordinate
6936165.8155296800
Lat Long Location
1028 E FIVE MILE PKWY, DALLAS, TX, 75216
Unique Key
1173054091
15-00456986
Service Request Number: 15-00456986 • Address: 800 N ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00456986
Address
800 N ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-02-16T10:53:01.000
Status
Closed
Created Date
2015-10-03T10:53:01.000
Update Date
2016-01-21T08:30:26.000
Closed Date
2016-01-21T08:30:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2535252.9252158500
Y Coordinate
6951707.0795662500
Lat Long Location
800 N ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1172012847
15-00456785
Service Request Number: 15-00456785 • Address: 8006 N RENO CT, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00456785
Address
8006 N RENO CT, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2016-03-28T22:35:33.000
Status
Duplicate (closed)
Created Date
2015-10-02T22:35:33.000
Update Date
2015-10-07T15:32:55.000
Closed Date
2015-10-07T15:32:55.000
Priority
Standard
Method Received Description
Web
X Coordinate
2526336.5694276400
Y Coordinate
6955697.1686294900
Lat Long Location
8006 N RENO CT, DALLAS, TX, 75217
Unique Key
1171997209
15-00478799
Service Request Number: 15-00478799 • Address: 11626 E NORTHWEST PKWY, DALLAS, TX 75218 • City Council District: 9
Service Request Number
15-00478799
Address
11626 E NORTHWEST PKWY, DALLAS, TX 75218
City Council District
9
Department
Police Department
Service Request Type
Illegal Parking/No Parking Zone 1 -DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-26T17:56:26.000
Status
Closed
Created Date
2015-10-16T17:56:26.000
Update Date
2015-10-22T08:35:00.000
Closed Date
2015-10-22T08:34:59.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2527397.1169026100
Y Coordinate
7002069.8550589200
Lat Long Location
11626 E NORTHWEST PKWY, DALLAS, TX, 75218
Unique Key
1173446791
15-00468040
Service Request Number: 15-00468040 • Address: 928 S MONTREAL AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00468040
Address
928 S MONTREAL AVE, DALLAS, TX 75208
City Council District
1
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-10-26T12:04:56.000
Status
Closed
Created Date
2015-10-10T12:04:56.000
Update Date
2015-11-12T16:47:31.000
Closed Date
2015-11-12T16:47:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474533.7228637500
Y Coordinate
6954958.3413152600
Lat Long Location
928 S MONTREAL AVE, DALLAS, TX, 75208
Unique Key
1172751631
15-00472793
Service Request Number: 15-00472793 • Address: 5920 E UNIVERSITY BLVD, DALLAS, TX 75206 • City Council District: 14
Service Request Number
15-00472793
Address
5920 E UNIVERSITY BLVD, DALLAS, TX 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
Animal - Bite -CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-20T18:20:52.000
Status
Closed
Created Date
2015-10-13T18:20:52.000
Update Date
2015-10-23T15:04:59.000
Closed Date
2015-10-23T15:04:58.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2501229.1844038700
Y Coordinate
6994990.6678302900
Lat Long Location
5920 E UNIVERSITY BLVD, DALLAS, TX, 75206
Unique Key
1173065104
15-00457022
Service Request Number: 15-00457022 • Address: 1710 S HARWOOD ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
15-00457022
Address
1710 S HARWOOD ST, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-10-12T11:38:55.000
Status
Closed
Created Date
2015-10-03T11:38:55.000
Update Date
2015-10-03T11:41:48.000
Closed Date
2015-10-03T11:41:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495440.4700883300
Y Coordinate
6968661.9356923000
Lat Long Location
1710 S HARWOOD ST, DALLAS, TX, 75215
Unique Key
1172015955
15-00472672
Service Request Number: 15-00472672 • Address: 700 N PEARL ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
15-00472672
Address
700 N PEARL ST, DALLAS, TX 75201
City Council District
14
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-16T17:07:26.000
Status
Closed
Created Date
2015-10-13T17:07:26.000
Update Date
2015-10-13T17:55:57.000
Closed Date
2015-10-13T17:55:56.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2492271.5247298000
Y Coordinate
6973307.3836750900
Lat Long Location
700 N PEARL ST, DALLAS, TX, 75201
Unique Key
1173057194
15-00468093
Service Request Number: 15-00468093 • Address: 3347 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00468093
Address
3347 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-10-11T13:23:31.000
Status
Closed
Created Date
2015-10-10T13:23:31.000
Update Date
2015-10-11T11:51:29.000
Closed Date
2015-10-11T09:03:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2500885.9434949500
Y Coordinate
6947779.7597649800
Lat Long Location
3347 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1172755088
15-00456873
Service Request Number: 15-00456873 • Address: 2495 S CLINTON AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
15-00456873
Address
2495 S CLINTON AVE, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-11-09T08:27:09.000
Status
Closed
Created Date
2015-10-03T08:27:09.000
Update Date
2016-06-08T11:46:11.000
Closed Date
2016-06-08T11:46:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2478352.1156066600
Y Coordinate
6949112.6621305000
Lat Long Location
2495 S CLINTON AVE, DALLAS, TX, 75224
Unique Key
1172003977
15-00479035
Service Request Number: 15-00479035 • Address: 300 W WHEATLAND RD, DALLAS, TX 75232 • City Council District: 8
Service Request Number
15-00479035
Address
300 W WHEATLAND RD, DALLAS, TX 75232
City Council District
8
Department
Park/Recreation Department
Service Request Type
Litter Parks - PKR
Ert Estimated Response Time
4
Overall Service Request Due Date
2015-11-02T09:56:22.000
Status
Closed
Created Date
2015-10-17T09:56:22.000
Update Date
2015-10-26T10:48:51.000
Closed Date
2015-10-21T09:01:55.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2483597.5934342100
Y Coordinate
6922606.1108098300
Lat Long Location
300 W WHEATLAND RD, DALLAS, TX, 75232
Unique Key
1173464432
15-00527696
Service Request Number: 15-00527696 • Address: BLUEWOOD DR & RACINE DR, DALLAS, 75232, DALLAS, TX • City Council District: 8
Service Request Number
15-00527696
Address
BLUEWOOD DR & RACINE DR, DALLAS, 75232, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-12-23T12:13:52.000
Status
Closed
Created Date
2015-11-16T12:13:52.000
Update Date
2016-08-25T12:19:11.000
Closed Date
2016-08-25T12:19:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2481124.0011971400
Y Coordinate
6927716.1774045600
Unique Key
1176723140
15-00478684
Service Request Number: 15-00478684 • Address: 206 S MERRIFIELD RD, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00478684
Address
206 S MERRIFIELD RD, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-01T16:25:58.000
Status
Closed
Created Date
2015-10-16T16:25:58.000
Update Date
2015-10-29T16:30:53.000
Closed Date
2015-10-29T16:30:52.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2452389.0680372700
Y Coordinate
6957282.8110794500
Lat Long Location
206 S MERRIFIELD RD, DALLAS, TX, 75211
Unique Key
1173437356
15-00472853
Service Request Number: 15-00472853 • Address: 2414 HILLGLENN RD, DALLAS, TX • City Council District: 9
Service Request Number
15-00472853
Address
2414 HILLGLENN RD, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
No House Number - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-12-12T19:33:06.000
Status
Closed
Created Date
2015-10-13T19:33:06.000
Update Date
2015-12-02T10:04:09.000
Closed Date
2015-12-02T10:04:08.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2529290.9872258500
Y Coordinate
6987999.4390690600
Lat Long Location
2414 HILLGLENN RD, DALLAS, TX
Unique Key
1173068926
15-00478721
Service Request Number: 15-00478721 • Address: 5612 W LEDBETTER DR, DALLAS, TX 75236 • City Council District: 3
Service Request Number
15-00478721
Address
5612 W LEDBETTER DR, DALLAS, TX 75236
City Council District
3
Department
Wtr - Dallas Water Utilities
Service Request Type
Water General Inquiry - Water Administration - WTR
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-11-05T16:47:17.000
Status
Closed
Created Date
2015-10-16T16:47:17.000
Update Date
2015-10-20T16:57:43.000
Closed Date
2015-10-20T16:57:40.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2455044.6795750800
Y Coordinate
6938027.3148230100
Lat Long Location
5612 W LEDBETTER DR, DALLAS, TX, 75236
Unique Key
1173441608
15-00478837
Service Request Number: 15-00478837 • Address: 7329 VALLEJO DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00478837
Address
7329 VALLEJO DR, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-12-01T18:52:12.000
Status
Closed
Created Date
2015-10-16T18:52:12.000
Update Date
2016-01-06T09:23:01.000
Closed Date
2016-01-06T09:23:01.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2522630.3075765000
Y Coordinate
6962554.0801207500
Lat Long Location
7329 VALLEJO DR, DALLAS, TX
Unique Key
1173449421
15-00472640
Service Request Number: 15-00472640 • Address: 100 W 6TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00472640
Address
100 W 6TH ST, DALLAS, TX 75203
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-10-20T16:53:17.000
Status
Closed
Created Date
2015-10-13T16:53:17.000
Update Date
2015-10-16T07:36:16.000
Closed Date
2015-10-16T07:36:15.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2484042.1016805200
Y Coordinate
6961266.2148439200
Lat Long Location
100 W 6TH ST, DALLAS, TX, 75203
Unique Key
1173055395
15-00467600
Service Request Number: 15-00467600 • Address: 1400 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00467600
Address
1400 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-10-16T17:26:58.000
Status
Closed
Created Date
2015-10-09T17:26:58.000
Update Date
2015-10-09T17:27:50.000
Closed Date
2015-10-09T17:27:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468437.1478639800
Y Coordinate
6952443.4112968600
Lat Long Location
1400 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1172721534
15-00461529
Service Request Number: 15-00461529 • Address: 5910 ROSS AVE, DALLAS, TX • City Council District: 14
Service Request Number
15-00461529
Address
5910 ROSS AVE, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-12-10T15:50:22.000
Status
Closed
Created Date
2015-10-06T15:50:22.000
Update Date
2015-10-09T15:15:34.000
Closed Date
2015-10-09T15:15:33.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2501030.9320963000
Y Coordinate
6982411.1132838700
Lat Long Location
5910 ROSS AVE, DALLAS, TX
Unique Key
1172306462
15-00472930
Service Request Number: 15-00472930 • Address: 1235 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00472930
Address
1235 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-11-24T23:22:42.000
Status
Closed
Created Date
2015-10-13T23:22:42.000
Update Date
2015-10-27T14:57:07.000
Closed Date
2015-10-27T14:57:06.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2489188.7643814600
Y Coordinate
6949247.6828559900
Lat Long Location
1235 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1173074482
15-00472783
Service Request Number: 15-00472783 • Address: 1014 E FIVE MILE PKWY, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00472783
Address
1014 E FIVE MILE PKWY, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-12-17T18:14:35.000
Status
Closed
Created Date
2015-10-13T18:14:35.000
Update Date
2015-10-24T11:54:23.000
Closed Date
2015-10-24T11:54:22.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488710.5529064200
Y Coordinate
6936199.1211235500
Lat Long Location
1014 E FIVE MILE PKWY, DALLAS, TX, 75216
Unique Key
1173064436